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10 Tips on How to Use Your LMS for Knowledge Management

Ed App

Knowledge management means thinking about the knowledge of your organization. All the above (and much more) is the knowledge of your enterprise and it’s vital that you also have a knowledge management system that houses all that information and data. Why is knowledge management important?

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Capability vs. Ability: What’s the Difference?

Acorn Labs

Ability refers to being able to do something that is typically innate (for example, verbal communication). Let’s take verbal communication, for example. For example, the kind of communication required for a conflict management capability is different to the communication style required of coaching and mentoring.

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Capability vs. Ability: What’s the Difference?

Acorn Labs

Ability refers to being able to do something that is typically innate (for example, verbal communication). Let’s take verbal communication, for example. For example, the kind of communication required for a conflict management capability is different to the communication style required of coaching and mentoring.

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Building a Learning and Performance Support Ecosystem (Steve Foreman) #elguild

Learning Visions

There''s formal training -- and then there''s all of the ways that we learn within the flow of work (performance support, collaboration, access to experts, knowledge management. And we see a trend to provide more options for learning within the work environment and the workflow. ALL of these are included in an ecosystem.

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Aid Knowledge Transfer with People-Centric Learning

Chronus

A crucial part of people-centric learning is knowledge transfer, which essentially refers to employees sharing and passing on information vital to your organization’s operations. Historically, companies have adopted what CIO magazine calls the “knowledge management” approach.

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Everything You Need to Know about Call Center Training

Paradiso

It continuously enhances employees’ soft skills, ensuring they provide a positive customer experience. The training also extends to top management, informing them about industry trends and practical strategies to oversee business operations. Their soft skills are vital for providing top-notch customer service.

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5 Simple ways to encourage learning every single day

Matrix

Identify mentoring opportunities. Establish a mentoring system, allowing senior staff coach and guide lower level employees every day. A mentor also guarantees that an employee has someone to go to with questions that might deem too insignificant for managers or bosses, making the learning process more comfortable for new employees.