article thumbnail

How to use an intelligent learning platform for extended enterprise learning

Matrix

This was mainly due to training logistics and costs associated with setting up an effective extended enterprise learning program. Back then, we didn’t benefit from an intelligent learning platform (ILP) to help us reach and provide the same quality training to everyone. . What is extended enterprise learning?

article thumbnail

What is Customer Training? (And how an LMS can help)

Docebo

However, there are benefits to expanding your learning programs to non-employees, otherwise known as the extended enterprise. According to Brandon Hall Group’s Extended Enterprise 2017 survey, 55% of businesses say extended enterprise learning “improves customer relations”.

LMS 133
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Customer training: your ticket to stronger loyalty, retention, and brand advocacy

Docebo

There are, however, benefits to expanding your learning programs beyond internal audiences to address your extended enterprise. Let’s take a deep dive into the concept of customer education, and explore how you can create an external learning program for your organization. . Enable formal and informal e-learning .

article thumbnail

A summary of enterprise e-learning trends

Docebo

Solutions to this common problem will take the form of smarter content curation tools that produce catalogs for individual learning needs, and extended enterprise lms functionality, like social learning tools , to empower subject matter experts (SMEs) to create and share their own content with employees and non-employees (e.g.

article thumbnail

2019 Talented Learning Awards: Corporate Extended Enterprise Systems

Talented Learning

Today is a banner day for extended enterprise education , because today we’re unveiling the new face of learning systems excellence – The 2019 Talented Learning Awards! However, the extended enterprise is our lifeblood. Today we start with corporate extended enterprise systems.

article thumbnail

How Streamlining a Data Ecosystem Can Impact Learning Measurement

Watershed

It’s important for us to carry out our mission statement of providing “the best technological platforms which enhance the individuals’ learning experience for increasing our customers’ learning agility (Technology).” Want to see how Caterpillar used Watershed to help create an award-winning extended enterprise learning model?

Metrics 98
article thumbnail

2020 LMS Trends: An Analyst’s Extended Enterprise Learning Predictions

Talented Learning

Based on my work as an independent advisor to learning tech buyers and sellers , I’ve outlined 16 key extended enterprise learning trends and related predictions. Certainly, other factors are shaping the extended enterprise landscape – and we’ll dig into those as the year unfolds. And it shows.