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Tips to Create an Internal Knowledge Base for Employees

EduPivot Knowledge Center

As a solution to this problem, the implementation of an internal knowledge base becomes increasingly essential, offering a centralized resource for employees to access valuable information, especially in time-sensitive situations. In this article, we will explain more about what an internal knowledge base is and why it’s important.

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‘Learning literacy’ and the currency of a knowledge-based economy

CLO Magazine

Just as financial literacy engenders effective retirement planning, in a knowledge-based economy, employees will need smart investments in their learning, whether in time, effort, financial resources or, most likely, all of the above. In a 2019 survey of U.S. However, it’s not because they question their value.

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Steps to develop eLearning curriculum

BrainCert

Gathering data such as demographic information and the existing knowledge base of the learners can help develop an appropriate strategy for developing eLearning modules. This ensures that all aspects of the curriculum are aligned with the overall goals of providing quality educational experiences for learners.

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How AI-Based Custom eLearning Solutions are Transforming Employee Training

Dynamic Pixel

Thanks to AI algorithms constantly analyzing learner behavior patterns and feedback data from assessments or surveys, organizations can refine their eLearning content iteratively over time. This iterative process ensures that training materials stay relevant while continuously addressing any identified knowledge gaps or improvements needed.

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Future-proofing skills in the technology industry

Learning Pool

A recent survey of 8,000 businesses in the US revealed that 93% of employers reported a skills gap in IT specialists. Learning platforms deliver standardized, quality-controlled training 24/7 and just in time. Learning platforms feature social learning applications to allow collaborative work and active knowledge sharing.

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Field Service Support: How to Enable Your Technicians

WhatFix

Back to Blog Digital Transformation , Employee Training & Development Field Service Support: How to Enable Your Technicians Published: May 2, 2024 Updated: May 10, 2024 Samantha Rohn Field service employees are the frontline ambassadors of service-based businesses, fulfilling customers’ needs and keeping business operations flowing.

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How to support and empower your customer support team

TalentLMS

Provide continuous support to your customer support team According to Quality Assurance and Training Connection , turnover in the call center industry averages 30% to 45%. Retaining experienced customer support professionals is crucial as it reduces recruitment and training costs while maintaining consistency in customer service quality.