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The Ultimate Brain Food: Performance Support | Social Learning Blog

Dashe & Thomson

I like to imagine performance support as an Exobrain … (and, of course, that I am one of the smart people in learning … guess I will have to ask Simon about that.) According to Urban Dictionary: Your exobrain (or exo-brain) is your extended brainpower from the information you have access to from your computer or the web.

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How does a Digital Adoption Platform Help Customer Support?

Ontuitive

The attrition rate for customer care teams also increased by nearly 50%in 2021, causing inconsistent performance. How a Digital Adoption Platform Can Help Customer Support Teams A Digital Adoption Platform (DAP) trains customer support teams and makes them more knowledgeable and productive.

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Using Web Objects for Performance Support? #370

Educraft.tech - Technology meets Education

The #ELHC370 challenge set for our community is to create an example of how Web Objects can be used in eLearning courses. . The post Using Web Objects for Performance Support? 370 appeared first on Educraft.

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How to Support Digital Transformation When Modernizing Legacy Software

Ontuitive

Improved business performance and responsiveness. Multi-pronged approaches are often best, especially when digital adoption is highly supported during the process. An organization can make the process of modernizing legacy applications easier by implementing solutions that further support digital transformation.

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7 Great Ways To Use Video Conferencing Software For On-The-Job Performance Support

eLearning Industry

There’s no time like the present to bridge performance gaps. This article highlights 7 amazing ways to use video conferencing software for JIT support. This post was first published on eLearning Industry.

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How to Leverage Data Insights to Support Strategy Activation

TIER1 Performance

How can data help inform decisions that support strategy activation? Based on the science of healthy and high-performing teams, these workshops helped Medstar leaders build on the “bright spots” of the leader and associate experience, as well as surface opportunities or challenges associated with patient experience data.

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What Is In-App Support For Employees And How Does It Help Your Organization?

IT Training Department Blog

In-App Support can be used for consumer-facing software or employee-facing software. There is some overlap in use cases for in-app support, but even for similar use cases, it would be used in very different ways. In-App support gives employees information and help they need when and where they need it.