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Changing the Selling Behavior of Your Customer Success Team?

Infopro Learning

According to a report by Salesforce, 63% of consumers think that companies should understand what they want and expect, and 76% of businesses that buy from other businesses also feel the same way. It’s like adding a sprinkle of sales magic to their already impressive skill set.

Behavior 221
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Streamlining Your LMS: 3 Expert Tips on How to Track Employee Training

KnowledgeAnywhere

But how do you measure success and ensure your efforts are hitting the mark? Are you aiming to improve customer service scores, reduce safety incidents, or maybe increase sales? Quiz Report : Assess the effectiveness of quizzes in reinforcing learning objectives. The effectiveness of your training program is paramount.

Track 52
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Nvolve Named High Performer for Training Management Systems on G2

Nvolve

Nvolve is excited to announce that the company has been recognised as a High Performer for Training Management Systems on G2’s Summer 2022 report. The High Performer badge is awarded to companies with high customer satisfaction scores in their respective categories. This results in trustworthy products and services.

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Customer Satisfaction: Gaming the System

The Performance Improvement Blog

Rather than trying to improve the customer experience, they are trying to improve their scores. An executive in a central office or a hired survey company might be collecting this data and drawing conclusions about customer service in a location that they may or may not have visited and probably know little.

Custom 185
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Assessments in Learning Management Systems: The Ultimate Guide

BrainCert

Once the numbers/targets are met, you know what score you’ll get. To successfully implement such assessments, today, numerous LMS platforms provide pre-employment services. These pre-employment services offer talent assessment tests, valuable data-driven reports, and insights on potential employees.

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Say hello to TalentLMS 4.10

TalentLMS

Bonus: You now have the option to use ILTs and SCORM units to contribute to a course’s final score. A Likert scale is a reliable way to measure attitude, opinions, and even reported behavior. Customer Service, Sales, Health & Wellbeing, Personal Development, and HR. New additions in reporting. Custom Reports.

Metrics 98
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The Benefits of Implementing Online Assessment Solutions in Education

Kitaboo

Despite scoring well in examinations, many students face challenges integrating into higher education institutions and, eventually, the workforce. These tools can conduct exams, invigilate students, generate an assessment report, and provide instant and comprehensive feedback. Schedule a demo with us to learn more about our services.