CLO Magazine

JUNE 13, 2023

The management conversation is most appropriate when both the manager and direct report have shared responsibility for results. Management conversations solve problems and produce results that benefit the organization. Coaching conversations often include topics that aren’t necessarily directly related to job and/or performance.

Mentoring 83

Mentoring Coaching Management Help 83

CLO Magazine

SEPTEMBER 29, 2021

Leaders should create conditions for these conversations to flourish by working consistently on communication, as well as building a sense of trust in an uncertain world. Training, ongoing conversations, active listening and effective communication all take time. The role of the CLO. I was safe to talk.”.

Skills 95

Skills Leadership Communication Social Networks 95

CLO Magazine

SEPTEMBER 13, 2023

Bottom-line ramifications of a missing corporate village culture “Culture Shock , ” in surveying thousands of employees, found some troubling numbers on how organizations have backtracked since the pandemic — how they have moved away from providing the corporate village that makes employees feel supported, nurtured and promotable.

Attitudes 47

Attitudes Culture CLO Survey 47

CLO Magazine

NOVEMBER 8, 2022

Through a collaborative effort, these operational excellence activities created an environment of safety and trust. This collaboration enabled meaningful connections built on mutual trust — working together as a unified team toward a shared purpose. We reinforced accountability by being transparent and delivering on our commitments.

Instructional Design 99

Instructional Design Instructional Instruction Design 99

CLO Magazine

JULY 12, 2023

Of course, this new type of leader must still be expert at timeless operational skills like having productive one-on-one conversations with their people, building trust, being excellent communicators, etc. In the survey, we asked people what skills their leaders need most. But the basic toolkit is no longer sufficient.

Diversity Training 79

Diversity Training Leadership Toolkit Skills 79

CLO Magazine

MARCH 15, 2023

We used internal subject matter experts and renowned external speakers to deliver the content and facilitate the conversation. Both versions were available with surveys for employee listening feedback loops. They wanted to build trust, support others and display a positive mindset as we began our new chapter.

Case Study 71

Case Study Study Long Tail Micro-Learning 71

CLO Magazine

APRIL 16, 2020

It’s perhaps no surprise, then, that in a recent Center for Creative Leadership online survey of more than 500 global leaders, 53 percent chose agile innovation as one of the top trends to impact their businesses over the next five years. So what can leaders do to break down silos? The second challenge is risk intolerance.

Agile 115

Agile Innovation Articulate Diversity Training 115

Jay Cross

OCTOBER 16, 2011

Along with my Internet Time Alliance colleagues Jane Hart & Clark Quinn and several hundred chief learning officers, I attended the Fall CLO Symposium this week. It’s intended to underpin the dialog between CLO and executive management. Covey delivered the opening keynote on trust. On the surface, this looks great.

CLO 43

CLO ElementK Element K SkillSoft 43

CLO Magazine

SEPTEMBER 28, 2023

One approach was to develop a coaching skills course to teach them the coaching essentials of cultivating a growth mindset, developing trusting relationships, and three core skills: powerful questions, deep listening and acknowledging strengths to elevate an individual’s awareness of and capacity to utilize those strengths.

Coaching 47

Coaching Skills Confidentiality Score 47

CLO Magazine

MAY 6, 2021

We should make it our mission to inspire trust in the new (new people, new ideas) and in the things that matter. Trust is a choice, a leap of faith that lets people accept risk willingly. We should be ready to have difficult conversations, like why an external person was hired when internal candidates were qualified.

Culture 98

Culture Companies Behavior Trust 98

CLO Magazine

DECEMBER 6, 2023

Findings from a recent Gallup survey study commissioned by Amazon found 65 percent of workers say the opportunity to participate in an upskilling program is an “extremely” or “very” important factor in evaluating an organization and deciding whether to take a new job. Don’t wait to discuss career goals at certain milestones (e.g.,

Strategy 89

Strategy Compliance Training Culture Job 89

CLO Magazine

JANUARY 13, 2022

Trust and respect have always been important, but now employees want leaders who are authentic, real people, who share stories about what they do outside of work and how they have overcome mistakes and challenges. HR can do short pulse surveys and act quickly to address issues.

Leadership 78

Leadership Virtual World Virtual Teams Communication 78

CLO Magazine

MAY 10, 2017

Many of these steps will be familiar, others may be new, but they have been gleaned and curated with the CLO in mind from my research and doctorate of education studies at the University of Southern California. Do not rely only on surveys or conversations to understand the real issues. Ask the right questions, and listen more.

Metrics 74

Metrics Change Case Study Help 74

CLO Magazine

SEPTEMBER 27, 2023

Now, the majority of leadership development focuses on building employee trust, psychological safety, effective communication and nurturing team collaboration. Also, share conversational prompts that the pairs could use together, assignments and resources to reinforce empathic skills development and reinforce peer learning best practices.

Coaching 101

Coaching Leadership Guidelines Culture 101

CLO Magazine

SEPTEMBER 14, 2021

There will always be vaccine hesitancy, but if you are a trusted leader who is there to answer questions and help your employees make the right decision, you’re doing your part. Support your managers by staying engaged, having those conversations, listening to their perspectives and adjusting the plan based on what they’re seeing.

Business 96

Business Policies Leadership Journal 96

CLO Magazine

MARCH 10, 2020

Soft measures are defined as employee perceptions of fairness, justice and trust. The soft measures include survey-based perceptions of quality, value, customer service, product expectations and overall customer satisfaction. This involves interpersonal communication and coaching techniques that result in better conversations.

Leadership 102

Leadership Develop Performance Support Trust 102

CLO Magazine

AUGUST 28, 2020

1: Poor handling of crucial conversations. A lot of leaders fail to facilitate crucial conversations. What exactly makes a conversation crucial? The results of a crucial conversation can have a significant impact on your life and your organization. . Pitfall No. Some daily interactions are a low threat. Fair warning.

Communication 92

Communication Conversation Mentoring Leadership 92

CLO Magazine

MARCH 26, 2019

While AI has the capacity to transform work experiences for the better, it can also threaten the trust that underpins a healthy corporate culture and strong employee engagement. In July 2018, Dale Carnegie & Associates conducted an online survey on the impact of AI on the workplace. Where Are We Now? Breaking Down Resistance.

Trust 82

Trust Predictions Privacy Leadership 82

CLO Magazine

AUGUST 3, 2020

To get a handle on these issues and really understand what employees find most challenging now, learning leaders should get out “into the field” and assess the workforce, ideally through a combination of tools: Online surveys. One-on-one conversations, both casual and scheduled. A virtual suggestion box. Town halls.

Diversity Training 114

Diversity Training Harassment Training Coaching Culture 114

CLO Magazine

AUGUST 10, 2021

This has been a strategic endeavor from the start as it develops trust and builds a solid leadership framework right at the top. These same individuals can have similar conversations with their direct reports. The post Case Study: Designing HIPO Programs That Work appeared first on Chief Learning Officer - CLO Media.

Case Study 99

Case Study Study Program Design 99

CLO Magazine

SEPTEMBER 9, 2019

One of the themes for today’s conversation is failure. I really enjoy selecting the profiles and getting to read about these CLOs that go on the cover of all of our issues. Mike: We should also mention Liz Loutfi who also is one of our editorial team who works on CLO. It happens to everybody. She just started recently.

Kaplan 48

Kaplan Trust Services Teams 48

Limestone Learning

MARCH 28, 2024

PT: The Relationship of the CLO to the CFO Influencing the CFO is paramount, particularly for the Chief Learning Officer (CLO), whose initiatives often face scrutiny during cost-cutting measures. Lisa offers techniques used by the nimblest of companies to save time, kill rules and simplify everything. Tuesday, April 2, 2024, 12 p.m.–1

Free 82

Free Develop Diversity Training Brandon Hall 82

CLO Magazine

SEPTEMBER 14, 2023

Less than six months after ChatGPT launched, TalentLMS conducted a survey of 1,000 corporate employees and found 70 percent of them had already used the app at work. Think about the last particularly tough conversation you had at work. Would you have trusted an AI tool like ChatGPT to script that entire dialogue for you?

Teams 84

Teams Skills Cognitive Blended Learning 84

CLO Magazine

DECEMBER 8, 2023

Findings from a recent Gallup survey study commissioned by Amazon found 65 percent of workers say the opportunity to participate in an upskilling program is an “extremely” or “very” important factor in evaluating an organization and deciding whether to take a new job. Don’t wait to discuss career goals at certain milestones (e.g.,

Strategy 41

Strategy Compliance Training Culture Job 41

Chief Learning Officer

JANUARY 10, 2022

According to a 2021 Randstad survey, 65 percent of organizations were more likely to provide skills training to managers compared with individual contributors. L&D must identify skills that make a difference in the everyday employee experience, including: Building trust. But it’s not for lack of trying. Demonstrating empathy.

Help 122

Help Management Performance Support Metrics 122

CLO Magazine

JANUARY 7, 2022

According to a 2021 Randstad survey, 65 percent of organizations were more likely to provide skills training to managers compared with individual contributors. L&D must identify skills that make a difference in the everyday employee experience, including: Building trust. But it’s not for lack of trying. Demonstrating empathy.

Help 92

Help Management Performance Support Metrics 92

CLO Magazine

NOVEMBER 6, 2019

We have a lot of conversations about what it means to be digital,” said Joe Atkinson, PwC’s chief digital officer. It allows them to have effective conversations about how these technologies can be part of business solutions,” Atkinson said. These days, most of those trends involve some level of digital transformation. “We

Change 84

Change Social Networks Score Digital 84

CLO Magazine

AUGUST 31, 2020

When considering a micro-skills curriculum, like goal-setting, listening, problem-solving, difficult conversations, change management, trust or emotional intelligence, make sure it’s aligned with your foundational, or macro-, leadership skill sets. Develop leadership analytics.

Leadership 109

Leadership Develop Micro-Learning Theory 109

CLO Magazine

SEPTEMBER 5, 2018

Problem employees disrupt team innovation, erode trust and derail group output, with each problem person costing organizations up to $8,000 per day. We recently explored the challenge of managing problem employees with a survey of 214 leaders worldwide. Understanding the Problem. Some clear themes emerged in the responses.

Problem 75

Problem Management Behavior Reputation 75

CLO Magazine

AUGUST 10, 2016

2015 Trends in Global Employee Engagement , a survey from Aon Hewitt, showed that in the U.S. At the same time, two out of three millennials plan to leave their current role by 2020 according to the 2016 Deloitte Millennial Survey. alone nearly two-thirds of the workforce are either not engaged or are actively disengaged.

Leadership 32

Leadership Coaching CLO Survey 32

Mike Taylor

MARCH 6, 2019

Your Organization Is a Network of Conversations. They talk about how conversation is the primary organizing principle of organizational management and that a company is the sum of all corporate dialogues or what they call a “network of conversations.”. Conversations and narratives are the new documents.

Case Study 101

Case Study Learning Micro-Learning Performance Support 101

CLO Magazine

APRIL 19, 2017

The Chartered Institute of Personnel Development’s 2015 learning and development survey offered a similarly dark picture: Twenty-five percent of respondents indicated their learning and development efforts were aligned with the business needs of their organizations.

Learning Strategy 97

Learning Strategy Action Learning Strategy Blended Learning 97

CLO Magazine

FEBRUARY 5, 2014

VitalSmarts’ latest research surveying 926 employees from around the world confirms most leaders are wrong. It is in the interactions regarding small concerns that employees learn the skills and gain the trust in leaders to handle more egregious concerns. Eight patterns predict success in both small and large conversations.

Sexual Harassment Training 84

Sexual Harassment Training Harassment Training Pattern Behavior 84

CLO Magazine

MARCH 27, 2019

You might also ask trusted line managers and supervisors these questions. Evaluation is not synonymous with a post-program survey. Have conversations with stakeholders during the planning process to determine how much support you can expect, and solicit support from other areas, if needed.

Evalution 72

Evalution Kirkpatrick Metrics Performance Support 72

CLO Magazine

JANUARY 16, 2014

In fact, a survey of current, former and aspiring CEOs conducted by consulting firm BPI group’s Institute for Leadership asked executives to name the top qualities possessed by the best leaders or managers they ever had, and the top three answers all tied to coaching: 1. They are recognizing the value of coaching.

Coaching 75

Coaching Examples Sample Tips 75

CLO Magazine

JULY 30, 2019

She took on the brand new role of global CLO at Visa in 2018. In this conversation recorded on stage at the Spring 2019 Chief Learning Officer Symposium, Karie talks about why she decided to take the job at Visa, what it means to be strategic in corporate learning and how she manages the function at a high-growth company.

CLO 59

CLO Podcasts Podcaster Podcasting 59

CLO Magazine

JUNE 17, 2016

According to Deloitte’s Millennial Survey 2016, this generation is alarmingly disloyal. Conversely, employees who are most loyal to their employers say there is a lot of development available for those who want to take on leadership roles. To comment, email editor@CLOmedia.com.

Teams 60

Teams Diversity Training Sun Metrics 60