Personalization for Knowledge Workers


In this post I address use cases that apply to a high-skilled knowledge workforce. Personalization for the high-skill knowledge worker. To start, let’s look at the profile of a high skilled worker and view personalization through this lens. The Collaborative, High-Skill Worker. The 2013 high-skill knowledge worker is connected, mobile, global, dispersed and relies the new breed of communication, and collaboration technologies to do business.

LinkedIn Guide for Knowledge Workers

Tony Karrer

I do a lot of presentations where one of the topics is how to use LinkedIn more effectively as part of your knowledge work. And I consider knowing how to effectively use LinkedIn to be a core Work Literacy. In most cases, I will ask for a show of hands: How many of you have a LinkedIn Account? Generally 50-70%. How many of you actively use LinkedIn? Generally down to 10%. How many of you get really high value from LinkedIn? -


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Portrait of the modern knowledge worker

Jay Cross

The concept of ‘knowledge worker’ which Peter Drucker coined in 1959, is perhaps not so clear (as shown again in a recent LinkedIn discussion - access potentially limited) and can be understood at … Jay Cross ‘s insight: Brilliant. Desired traits in the modern knowledge worker: Gifts and skills: A synthetic mind that can ingest a lot of information and summarise it in clear and concise ways, perhaps using mnemonics.A

You nailed me as a knowledge worker

Web Tools for Learners

Knowledge workers solve problems and generate outputs largely by resort to structures internal to themselves rather than by resort to external rules or procedures. In other words, each knowledge worker develops a different internal “configuration” based on changes wrought in their thinking and outlook by the situations they have encountered, the information they have absorbed and the particular way they have made sense of these.

Figure it out

E-Learning Provocateur

In the knowledge economy we can never know everything. As a knowledge worker, you never clock off. Besides, I love driving the agenda from within – executing thought leadership, getting hands on, experimenting, starting small and scaling up – to effect positive change. And so this leads me to propose an alternative construct for knowledge workers: figure it out. I can honestly say I’ve never suffered from imposter syndrome.

Workplace Learning: Developing Effective Teams

The E-Learning Curve

One of the key functions of the corporate learning environment must be to support the development of individual expertise to create effective team performance. Continue Reading → The post Workplace Learning: Developing Effective Teams appeared first on E-Learning Curve Blog. Knowledge Work Workplace Learning corporate learning environment holistic learning knowledge worker learning curve organizational development organizational learning team development workplace learning

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Measuring the Learning Effect of Non-Formal Learning

The E-Learning Curve

I have asserted that non-formal learning (NFL) is located on a continuum between so-called informal and formal learning Measuring the Learning Effect of Non-Formal Learning is a post from: E-Learning Curve Blog. Tags: e-learning evaluation formal learning informal learning Kirkpatrick knowledge workers non-formal learning nonformal learning organizational learning workplace learning

History of Informal Learning: the Early Years

The E-Learning Curve

The emergence of digital / digitisation / digitalization is forcing organisations to rethink and evaluate how workers learn and how to support effective performance. Digital Digitalization Informal Learning Workplace Learning corporate learning environment corprate development e-learning formal learning informal learning Jay Cross Kevin Kruse knowledge worker learning characteristics modes of learning non-formal learning nonformal learning workplace learning

Pro Tips for Working from Home Effectively


Since mid-March, because of the coronavirus pandemic, many of us have been sent home from our offices and asked to work remotely, suddenly becoming remote workers. Census data found that five million workers were already working from home full or part-time.

Evaluating Non-formal Learning: Validity in Research

The E-Learning Curve

When considering research designs to evaluate the effectiveness of learning it's important to consider the types of data that you have access to. Tags: e-learning evaluation formal learning informal learning Kirkpatrick knowledge workers non-formal learning nonformal learning organizational learning workplace learning Evaluating Non-formal Learning: Validity in Research is a post from: E-Learning Curve Blog.

Approaches to Evaluating Non-Formal Learning: the Case Study

The E-Learning Curve

I consider a case study methodology to be the most effective strategy to use when evaluating non-formal learning. Tags: e-learning evaluation formal learning informal learning Kirkpatrick knowledge workers non-formal learning nonformal learning organizational learning workplace learning Now read on. Approaches to Evaluating Non-Formal Learning: the Case Study is a post from: E-Learning Curve Blog.

Learnlets » How to get listed in a blog

Clark Quinn

Characteristics of Informal Learning

The E-Learning Curve

Changes in the world economy are forcing corporations to rethink how workers learn and to perform effectively. The E-learning Curve blog shares thought-provoking commentary and practical knowledge for e-learning professionals. Tags: Jay Cross workplace learning formal learning learning characteristics knowledge worker Kevin Kruse corporate learning environment non-formal learning informal learning

3 Reasons why online training is cost-effective


Since it’s so hard to see crystal clear ROI for how more knowledgeable workers increase company profitability, training budgets are among the first to be cut in hard times. A cut training budget may positively affect cash flow in the short term, but may trigger some serious negative effects in the long run. Why online training is cost-effective. The post 3 Reasons why online training is cost-effective appeared first on MATRIX Blog.

6 Essential Steps for a Successful Digital Transformation of Your Corporate Training Programs

EI Design

Astounding almost everyone, the COVID-19 pandemic and its associated quarantine forced knowledge workers around the globe to socially isolate and work from home. How Can You Ready Your Organization for a Successful and an Effective Digital Transformation? Introduction.

Skills Capability Building – Knowledge Workforce VS Frontline Workforce


The brain (knowledge workforce) and the face (frontline workforce) of the company, play a vital role in outmaneuvering these uncertainties. fall in the category of knowledge workers. The average learning hours for knowledge workers rose from 1.5

POINT-of-WORK ASSESSMENT:  Content & Resources

Living in Learning

Content & Resources the Knowledge Worker relies upon to optimize their individual performance at the task-centric and role-specific levels. Assessing attributes across critical Content & Resources overlaps directly with Workflows & Processes although is more specific to efficient accessibility and effective application at the Moment of Need at the Point-of-Work.

Learning Agility: How To Drive Your Employees To The Right Skill


Why learning agility is important for frontline and knowledge workers. Learning agility is the key to success in a post-pandemic world for both knowledge and frontline workers. The knowledge workers too are sailing in the same boat.

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The False Promise of Training as a Driver of Performance

Living in Learning

The Pain of Knowledge and Skills Falling Short. I gained the necessary knowledge and skills on how to skate earlier in life. Prior, self-taught knowledge and skills were still equal to the performance concept I had envisioned on my new skates. I failed to factor in that going uphill facilitated controlled, locomotive movement and that particular application had little in common with streaking downhill and a completely new knowledge and skill set.

4 Things that will redefine work by 2025


According to the World Economic Forum, less than five percent of knowledge workers did their jobs remotely at the beginning of 2020. To fight climate change and its effects, businesses will have to adapt.

Getting Started With E-Learning for Manufacturers


Shift Towards Knowledge. In the past, manufacturing companies required workers to perform repetitive tasks. As a result of this increased level of automation, manufacturing companies no longer need workers to perform the repetitive tasks that were so important to the business before.

I Believe in the Erosion of Hierarchies

Tom Spiglanin

In the last several articles , we focused on aspects of the changing workplace and also discussed behaviors that those of us in the learning and development (L&D) role can adopt to help improve our effectiveness. 1 Its purpose is ultimately to help produce viable products, whether they’re tangible or knowledge-based (such as in a consultancy). In some cases workers are trained to perform virtually all tasks required of the group with members working as a team.

Is There A Natural Bias In Corporate Learning?


“Once again reminded that many in L&D only deal with “knowledge workers” and not food service, environmental services, grounds keeping, etc. As we have found ourselves helping more enterprises train their “frontline” workers, we are seeing this more and more. When it comes to trying to write effective content for a specific audience, the advertising and marketing world is supposed to be the leader.

LearnTrends: Microlearning

Experiencing eLearning

Microlearning – the learning that results from “micro” content published in short form and limited by the software and devices used to view it – offers alternatives to traditional development methods for workers who deal with web-based information as part of their job. Specifically focusing on OTJ skills & knowledge. Basic goal: make learning more effective through new media. To know if it’s effective. not knowledge workers.

Asana’s Joshua Zerkel reveals the secret to truly working smarter, not harder


TalentLMS’s Eri Panselina had the chance to sit down with Joshua and discuss the causes, as well as the potential solutions to a problem affecting workers everywhere: too much time spent doing work about work instead of doing actual work.

5 Skilling Problems You Can Solve With An Enterprise Learning Solution


How about applying the same strategy to learning so your frontline and knowledge workers could instantly access and digest knowledge nuggets on-the-go. Microlearning in enterprise learning solutions facilitates the quick dissemination of knowledge through bite-sized content.

Workplace Learning: The Individual’s Perspective

Jane Hart

First of all, please note, I have not used the word Learner here, because for the Individual – the employee, the worker – it is clear it is not all about the learning but about the work. For example, as an independent consultant I learn mostly from m daily work (2) and from external activities (8-10), whereas a high achieving, company-employed knowledge worker will undoubtedly learn from a wider spread of both internal and external activities.

Is There A Natural Bias In Corporate Learning?


“Once again reminded that many in L&D only deal with “knowledge workers” and not food service, environmental services, grounds keeping, etc. As we have found ourselves helping more enterprises train their “frontline” workers, we are seeing this more and more. When it comes to trying to write effective content for a specific audience, the advertising and marketing world is supposed to be the leader.

The key to informal learning is autonomy

Jane Hart

They squandered the opportunity to increase their effectiveness by becoming networked learning organizations.” In other words, instead of focusing on designing, delivering and managing one-size-fits-all training solutions, they need to direct their attentions to helping individuals build their PKM (Personal Knowledge Management) techniques so they become efficient and effective informal learners in a networked organisation.



A leader’s responsibility, according to this mindset, is to monitor employees and transmit their knowledge to them in an efficient manner in order to get the desired output. Contrast this with the “greatness mindset” of the more recent knowledge-worker age.

Friday Finds: The Best of Learning, Design & Technology | June 18, 2021

Mike Taylor

According to Zapier’s most recent automation index, 43% of knowledge workers get more done and 41% save time by automating work. Are Repeat Nudges Effective? The most important thing is to enjoy your life – to be happy – it’s all that matters.

From Learning Management to Personal Knowledge Management

Jane Hart

If you want to grow as a person and a worker and if you want to gain skills that will help you take that next step in your career, you’ll probably have to learn those skills on your own. But in fact it has been clear for some time that many individuals are already taking responsibility for not only acquiring new knowledge and skills but for a wide range of activities for their continuous learning and professional development. So how effective are your own PKM skills?

How to Scale Your Learning Efforts While Improving the Learner Experience


As the modern e-learning world becomes fixated on improving the learning experience and applying effective learning programs at scale, new solutions are needed to keep up the pace.

Defining the modern learning suite

Learning Pool

Businesses that have large numbers of tech-savvy knowledge workers may be more driven by the employee experience and the need to support self-directed learning. Starting a new role is confusing: effective signposting and easy access to vital resources that people will need is critical.

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Learners as consumers: Leading change through culture

Brightwave Group

Learning beyond 2020 is about adapting knowledge workers to industry 4.0. Creating new types of worker for the current industrial revolution requires a transformation of learning culture that prioritises experimentation and goes out to meet the learner where – and when – they are.

Workplace Productivity

Tony Karrer

One of the favorite quotes I used to use during presentations was Drucker - The most important contribution of management in the 21st century will be to increase knowledge-worker productivity. I firmly believe that all management and workplace learning professionals need to be constantly looking at how we can improve the performance of knowledge workers. However, when we look at concept workers, workplace productivity seems to be a fairly limiting phrase.

“Hey, You’re on Mute:” 7 Best Practices for Video Conferencing


It’s been a full year since Zoom became a tool most knowledge workers use daily. That’s been exacerbated by the fact that so many remote workers are starved for human interaction after a year of working from home. Another asynchronous course might not be what many workers want.

After COVID, Reskilling Women is National Priority


Retraining workers post-pandemic has become part of the national conversation in the United States. Suddenly certain workers were classified as essential; many people had to learn to work from home and whole sectors, which required in-person interaction, suffered.

From “learning technologies” to “social technologies”

Jane Hart

Social technologies now play a big part in everything we do, and it is quite clear that many knowledge workers use a variety of social tools and networks not only to help them get work done, but also to learn efficiently while on the job. But, more importantly, these types of platforms can now support a wide range of collaborative working and learning activities very effectively, and ensure that learning (both formal and informal) is seen as an integral part of the workflow.

Corporate Learning Long Tail and Attention Crisis

Tony Karrer

The average knowledge worker has access to an increasingly large set of information resources and corporate learning is an ever smaller part of this set. Cost is most often not a factor in a knowledge workers decision about the use of information. Information sources will continue to grow exponentially, so Corporate Learning as a traditional publisher will be able to focus on an ever smaller portion of the knowledge worker's needs.