Jane Hart

APRIL 29, 2013

In my previous post I showed that an analysis of how Knowledge Workers like to learn at work suggests that L&D departments should consider working more closely with people managers to support the continuous development and performance improvement of their people – both in teams and individually.â?¦ Social learning'

Performance Support 236

Performance Support Support Performance Knowledge Worker 236

From the Coleface

DECEMBER 18, 2009

Amongst the exhortations for L&D people to be more business savvy which are hard to take issue with, Jay states that we now work in an environment where a “great knowledge worker can be several hundred times as productive as his peer” My first reaction was: how can you believe this is true?

Knowledge Worker 100

Knowledge Worker Knowledge Metrics Ratio 100

Living in Learning

AUGUST 27, 2012

Moments of need are either triggered by an issue or challenge where the knowledge worker is confronted with either remembering what/how to do something and then are forced to rely upon recall knowledge. Where we would like to be is giving them an efficient resource where reference knowledge is readily accessible.

Portal 200

Portal Performance Support Performance Knowledge Worker 200

PDG

OCTOBER 23, 2023

Ceo insights Bridging the Gap: From Data Analytics to Sales Performance Impact in Pharma Written By: Dave Manning October 23, 2023 – 7 min read Life sciences companies heavily invest in advanced systems to enhance their modeling, simulation, and data analytics capabilities. Reinforce the Importance of Nuance and Intuition.

Sales 52

Sales Analytics Performance Support Performance 52

Allison Rossett

SEPTEMBER 19, 2012

In September I attended the eLearning Guild’s new conference, Performance Support Symposium. Ontuitive’s Bob Mosher kicked it off with a mighty bang, offering the jaw-dropping suggestion that we cast off training in favor of performance support. Like Bob, I am hooked on performance support.

Performance Support 144

Performance Support Support Performance Training 144

Disprz

AUGUST 9, 2022

Despite being a valuable resource of the company, they are the ones who hardly get the training they require to perform efficiently. Most companies focus on the knowledge workers and pay little or no attention to the frontline workforce. The frontline’s performance can directly impact the satisfaction level of a customer.

Performance 52

Performance Blended Learning Diversity Training Module 52

Living in Learning

MAY 9, 2019

Content & Resources the Knowledge Worker relies upon to optimize their individual performance at the task-centric and role-specific levels.

Assessment 100

Assessment Resources Content Knowledge Worker 100

E-Learning Provocateur

NOVEMBER 13, 2023

In this research study , strategy consultants who used GPT-4 as a tool to assist them with “inside the frontier” tasks (within the capability of AI) performed significantly better than their counterparts did in terms of quality and productivity. Hence for such tasks, the authors called AI a quality and productivity booster.

Quality 169

Quality Consulting Authoring Sound 169

The Performance Improvement Blog

APRIL 2, 2018

Today's "knowledge worker" is very different from the industrial worker of the past. They are discovering what it takes to enable people to grow and perform at their peak, professionally and personally. In this podcast, you will hear all about what you can do to build your organization around today's knowledge workers. .

Podcasts 100

Podcasts Podcaster Podcasting Knowledge 100

Learning Pool

NOVEMBER 8, 2023

While automation and AI will produce many efficiencies – which include making some roles and people redundant – they will also, by transforming business activities, create the need for new roles and new categories of knowledge workers. This may mean up and re-skilling entire workforces.

Industry 93

Industry Skills Technology Knowledge Worker 93

Jane Hart

JULY 3, 2013

I have written a lot about how knowledge workers are using the Social Web to organise their own learning and performance support and how this is changing the face of workplace learning such that the new role of Traning & Development (T&D) will be to support these new ways of self-organised learning. But I still [.].

Knowledge Worker 235

Knowledge Worker Performance Support Social Learning Social 235

Jane Hart

JUNE 25, 2013

Over the last few years I have been observing (as well as writing about) three significant things that are happening in the context of workplace learning: An increasing number of knowledge workers are finding their own solutions to their individual and team learning and performance problems on the Social Web – and in doing so [.].

Knowledge Worker 227

Knowledge Worker Skills Social Learning Content 227

Learning Pool

OCTOBER 16, 2023

Its ability to take advantage of new technology is dependent on highly skilled, high-performing employees. This new breed of worker is hard to find and challenging to keep. To retain knowledge workers businesses need to offer regular upskilling and career development opportunities. In the UK the sector employs 2.5

Compliance Training 98

Compliance Training Industry Simulations Skills 98

Capytech

JANUARY 7, 2021

Shift Towards Knowledge. In the past, manufacturing companies required workers to perform repetitive tasks. As a result of this increased level of automation, manufacturing companies no longer need workers to perform the repetitive tasks that were so important to the business before. Absolutely not.

Blended Learning 93

Blended Learning Knowledge Worker Module Assessment 93

Living in Learning

JUNE 7, 2019

The quality of those well-intended distributions, often via email attachments, or postings to knowledge bases, or communities of practice forums, or corporate shared drives, or SharePoint…or…or…or…are somewhat scattered. That's Point-of-Work, and that's where we can accelerate and protect productivity.

Productivity 100

Productivity Product SharePoint Knowledge Worker 100

Ontuitive

NOVEMBER 11, 2021

With 75 percent of hybrid or remote knowledge workers reporting their expectations for working flexibly have increased, and four out of 10 employees threatening to leave if made to return to an in-person office environment, it is clear that work-from-home consideration and support is extremely important.

Trends 184

Trends Develop Agile LMS 184

Learningtogo

AUGUST 26, 2021

1837: Charles Babbage invents “the analytical engine,” a machine designed to perform mathematical calculations. The machine requires instructions—a program—to perform this task. Many doubt that a machine could really have performed so well and accuse IBM of cheating. digital assistants for enterprise knowledge workers.

Cognitive 165

Cognitive IBM Simulations Brain 165

Instancy

APRIL 24, 2023

With generative AI, learners can access customized learning materials that cater to their unique learning needs, resulting in better engagement, retention, and performance. With performance support systems, learners can get personalized guidance and feedback on demand, making learning more effective and efficient.

Mobile 52

Mobile Simulations Virtual World Performance Support 52

Ontuitive

JUNE 15, 2022

Especially in both the pharma/biotech and financial services industries, legacy tech is usually very complex and leveraged by highly skilled and/or highly specialized knowledge workers. In order to track data and information for highly entailed business processes, these systems are essential to a company’s success.

Adoption 184

Adoption Adopt Digital System 184

STRIVR

DECEMBER 5, 2023

Learning by doing helps the learner understand the relevance of the skills they’re practicing in the headset to the job they’ll be expected to perform in a real environment. VR training is measurable, so L&D organizations can assess weaknesses in learning and dial in on an individual learner’s performance.

Adoption 52

Adoption Adopt Diversity Training Brain 52

PDG

JANUARY 27, 2020

A leader’s responsibility, according to this mindset, is to monitor employees and transmit their knowledge to them in an efficient manner in order to get the desired output. Contrast this with the “greatness mindset” of the more recent knowledge-worker age.

Coaching 86

Coaching Knowledge Worker Leadership Expertise 86

Jane Hart

AUGUST 11, 2012

Sharing knowledge (and experiences) – within a trusted network of colleagues (aka a PLN (Personal Learning Network) or PKN (Personal Knowledge Network).

Knowledge Management 246

Knowledge Management PKM Personal Personalization 246

Docebo

JANUARY 2, 2020

Not only are learners demanding it, but as business leaders realize the positive impact of continuous learning on business performance, the pressure is on to produce results, fast. They need to know how to discover relevant content quickly and this is increasingly vital for today’s knowledge worker.

Blended Learning 157

Blended Learning Learner Compliance Training Brandon Hall 157

Living in Learning

DECEMBER 21, 2009

On the other hand, it may be even more of a shock to those who depend upon those of us in the training business to drive performance in the organization. Following is a deceptively simple formula that illustrates why a successful training solution may render a false promise of improved performance: . So far so good, I thought.

Performance Support 100

Performance Support Performance Training Train 100

CLO Magazine

SEPTEMBER 14, 2023

For knowledge workers everywhere, the nature of work is shifting fast. For good reason, too: More than half of respondents said AI made them more productive by substantially reducing time spent performing daily tasks. Put another way, half of the skills knowledge workers have today will be useless in less than five years.

Teams 84

Teams Skills Cognitive Blended Learning 84

Jane Hart

APRIL 27, 2012

Jay Cross, the author of the 2007 seminal book, Informal Learning, Rediscovering the Natural Pathways that Inspire Innovation and Performance , recently wrote a blog post in which he explained that although there has been a lot of talk about “informal learning” in the last five years, there has been very little action.

Informal Learning 210

Informal Learning Informal Blended Learning PKM 210

Upside Learning

JANUARY 3, 2012

This can be especially useful for knowledge workers responding to customers or critical situations that require accurate information. Second, to access and read out step by step procedures to support just-in-time performances.

KM 214

KM Apple iPhone Knowledge Worker 214

Learning Pool

JULY 8, 2021

Businesses that have large numbers of tech-savvy knowledge workers may be more driven by the employee experience and the need to support self-directed learning. Performing. Performing. In sectors that bear a greater load of regulatory compliance (e.g. finance, pharma, oil and gas), LMS has a greater weight and centrality.

Suite 94

Suite Compliance Training Diversity Training Pedagogy 94

Jane Hart

MAY 2, 2016

First of all, please note, I have not used the word Learner here, because for the Individual – the employee, the worker – it is clear it is not all about the learning but about the work.

Knowledge Worker 100

Knowledge Worker Performance Support Learning Consulting 100

Tony Karrer

DECEMBER 14, 2010

iPad (and iPhone) are Much More Useful Than I Expected I didn’t actually think that I would care about the iPad except as a tool for training and performance support in environments like retail and restaurants where it’s always been an issue having access to machines. Performance Support in 2015 What Makes an LMS Easy to Use?

Text-to-Speech 200

Text-to-Speech Compliance Training Diversity Training SharePoint 200

The Performance Improvement Blog

JUNE 18, 2014

This is good for the employees that take advantage of these programs and good for the economy which needs skilled and knowledgeable workers. I applaud Starbucks , AT&T, Google, and Cloudera for providing courses and credentials to their employees.

Course 170

Course Online Google Knowledge Worker 170

The Performance Improvement Blog

MAY 30, 2014

However, what is available is ready access to co-workers, being “in the loop” on decisions, having as much or as little space as is needed to get the work done, and a level of implied trust and transparency that is not characteristic of more traditional offices. Knowledge workers can be anywhere and still be able to do most of their tasks.

Open 191

Open Knowledge Worker Privacy Attitudes 191

Think Orion

DECEMBER 19, 2023

Selecting the right AI tools and platforms AI platform tools enable knowledge workers to analyze data, formulate predictions, and execute tasks faster and more accurately. Measuring and evaluating AI-generated content performance is essential for refining strategies.

Market 59

Market Strategy Content Predictions 59

Disprz

JUNE 18, 2021

If you look at the blue-collar workforce 90% of learning happens on the mobile phone and the data that we have seen with respect to a knowledge worker is 50-50. What is interesting is that in the blue-collar workforce the completion ratio is very high compared to a knowledge worker. So we believe this was in the past.

Enterprise 52

Enterprise Metrics Performance Support Suite 52

Tony Karrer

NOVEMBER 10, 2008

But then he describes how we've really moved on past that to a new age where the dominant value for most organizations are created by high-end knowledge workers working on concepts. But, I actually think we should be focused on the emphasis on the type of knowledge work and the type of workers.

Knowledge Worker 111

Knowledge Worker Engineering Knowledge Work Customer Service 111

Tony Karrer

APRIL 26, 2011

If you are reading this, you are a knowledge worker. Consider the content (knowledge, information, learning) you personally need to get your job done. And when you consider the trends for most concept workers (knowledge workers), we clearly are heading towards faster moving content aimed at smaller audiences.

Knowledge Worker 134

Knowledge Worker Agile Instructional Design eLearning Strategy 134

Jane Hart

FEBRUARY 1, 2012

” “Social learning is how groups work and share knowledge to become better practitioners.” ” “Knowledge workers get things done by conversing with peers, customers and partners, as they solve the problems of the day. Learning from these social interactions is a key to business innovation.”

Social Learning 201

Social Learning Social Social Networks Compliance Training 201