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Top 3 ways an intelligent learning platform helps you implement your best customer service training ideas

Matrix

Good customer service is key to a successful business. Happy customers equal profit whether you work in retail, tourism, or web development. However, offering an excellent product or service is not enough to ensure customer satisfaction. The undeniable importance of stellar customer service.

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How to Create Helpful Handover Documentation (+Template)

WhatFix

Regardless if we’re discussing a new employee, a change in job roles, or a project handover, having clear and comprehensive process documentation is crucial for a smooth transition. What Is Handover Documentation? Effective handover documentation should be clear, concise, and relevant to the context of the handover.

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Learning Systems RFP and Tier4 NexGen

eLearning 24-7

To offset the “what is this” a vendor may ask, or just for your own knowledge, I included some terms and definitions in the template. . Here are the Terms and Definitions. It is a new term in the e-learning space. . Skills Management – Replaces the term competencies (which is an old-school term).

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Insights from Pre-Sales Pros on Working from Home

Cloudshare

It can be done, but you have to be very diligent and you have to have the right tools to make sure you’re connecting with your customer.”. Owen McClave, manager of solution architecture, Amazon Web Services. Akshat Srivastava, presales solutions architect, Amazon Web Services. Following are highlights from the interviews.

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The 20 Best Corporate Learning Management Systems in 2023

learnWorlds

These include boosting employee satisfaction and retention rates, enhancing workplace agility, and improving customer experiences. This improvement can occur directly through customer education programs or indirectly through better products and services resulting from increased employee performance.

LMS 52
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The 20 Best Corporate Learning Management Systems in 2023

learnWorlds

These include boosting employee satisfaction and retention rates, enhancing workplace agility, and improving customer experiences. This improvement can occur directly through customer education programs or indirectly through better products and services resulting from increased employee performance.

LMS 52
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Running a Training Business: How to Boost Performance and Grow a Training Business

Training Orchestra

Collaborate with Your Clients for Customer Reviews and Testimonials. Be sure to solicit testimonials and case studies from early adopters of your products and services to act as “social proof” for your offering. Work with previous and current clients on developing customer reviews, case studies, and testimonials.