CLO Magazine

MARCH 4, 2021

CLO: How did you become interested in learning and development? I also discovered I very easily was able to create training materials, job aides and tools. CLO: What lesson(s) did you learn in 2020 that you’ve taken with you into 2021? CLO: How do you enjoy spending your time outside of work? Travel is in my blood.

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CLO Podcasts Podcaster Podcasting 79

CLO Magazine

MARCH 18, 2021

Chief Learning Officer recently sat down with longtime CLO Advisory Board member Diana Thomas, executive coach and advisor for Winning Results LLC. In 2014, she received CLO’s Norman B. CLO: How did you first become interested in learning and development? CLO: How do you enjoy spending your time outside of work?

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CLO Coaching Virtual World Case Study 79

CLO Magazine

JANUARY 28, 2021

She joined the CLO Advisory Board in December 2020. CLO: What was your first job in learning and development? CLO: What lessons did you learn in 2020 that you’ve brought with you into 2021? CLO: Can you share some of the biggest differences and similarities between higher education and corporate learning and development?

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CLO Case Study Portfolio Association 64

CLO Magazine

MAY 20, 2021

They feel isolated, underprepared, scared to make a mistake and even afraid they might lose their job because of performance. Sixty-eight percent looked to improve engagement and performance in 2021 with fewer resources and less direct interaction. This means employees are learning as they interact with your customers.

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Performance Support Performance Simulations Exercise 102

CLO Magazine

JUNE 22, 2017

Jeff Orlando is chief learning officer, leader development & performance for Deloitte where he’s worked for the last 10 years. For more on Orlando’s talk along with highlights from the event series, visit the CLO Breakfast Club library. In that study, we took our 60 most high performing teams as judged by our CEOs.

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CLO Performance Library Examples 61

The Performance Improvement Blog

MAY 10, 2012

Should your organization have a CCO and CLO? Shared means we all have a part in the outcome and the input…If you create a job called “Culture Chief” you’ve just provided a backdoor for every manager, every employee to use as their personal escape route when culture starts to go wrong at your company. Operative word.

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CLO Culture Performance Support Leadership 170

CLO Magazine

JANUARY 4, 2021

The Air New Zealand CLO was experiencing an ultra-rare moment for 2020, disconnected from the virtual world during the Learning in Practice Awards ceremony on Oct. 20, when she was announced as the 2020 CLO of the Year. In the midst of the global pandemic, Savion says she feels incredibly blessed to earn the title of CLO of the Year.

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CLO Culture Global Case Study 84

CLO Magazine

AUGUST 3, 2021

The performance management system has evolved to document bad behavior to a business driver and the way performance management discussions are conducted has dramatically improved. Some organizations proclaim they have eliminated the classic performance appraisal system. Performance basics. Performance chain of impact.

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Performance Support Performance Management System 109

CLO Magazine

FEBRUARY 13, 2024

True learning while working requires “an orchestrated set of technology-enabled services” at the job-task level “that provide on-demand access to integrated information, guidance, advice, assistance, training and tools,” “to enable high-level job performance with a minimum of support from other people.”

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Performance Support Performance Solution Blended Learning 41

CLO Magazine

APRIL 12, 2023

The classic performance appraisal process has always been a much-debated system. Following a request to review to “fix” the performance management system, the head of a United Nations agency commented to us, “Our employees don’t like our performance management process, our managers hate it and our executives won’t support it.”

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Performance Support Performance Management Business 78

CLO Magazine

MARCH 19, 2018

A self-proclaimed “accidental CLO,” Jesse Jackson has served in numerous roles at the multinational banking and financial services firm JPMorgan Chase & Co. “As jobs are being destroyed, new jobs are being created. Photo by David Lubarsky. After completing five years of active duty in the U.S.

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CLO Metrics Association Learning Management System Photo 68

CLO Magazine

SEPTEMBER 20, 2023

No longer confined to managing training programs leading learning and development teams, today’s CLOs are integral to broader talent management strategies that drive organizational success. Let’s delve into the expanded role of the CLO and how it intersects with talent management. This alignment is not a mere correlation.

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Roles Diversity Training CLO Management 97

CLO Magazine

DECEMBER 19, 2019

In fact, before leaving his office the day before hopping on a plane to attend Chief Learning Officer ’s 2019 Fall Symposium in Chicago, where he would receive this year’s 2019 CLO of the Year award, he sent a note to his team about setting up the next step in evolution they will head at DAU. The Right Man for the Job. Jim Woolsey.

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CLO Performance Support Director Analysis 67

STRIVR

OCTOBER 12, 2021

It’s easy to trace a line from customer experience to business performance, and that line includes employee engagement. We’re already seeing a huge labor crunch of trying to get people into frontline jobs as businesses accelerate post-pandemic. But that phrase implies there will be a next job that’s probably not at McDonalds.

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CLO Simulations Emergent Customer Service 52

CLO Magazine

JULY 12, 2021

Train for the job you want. Karen Wolf, CLO of ManTech (left), and Stephanie Flory, ManTech’s director of learning and career enablement. Karen Wolf, CLO of ManTech (left), and Stephanie Flory, ManTech’s director of learning and career enablement. Intelligence systems engineering. Data at the tactical edge.

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Job SkillSoft Metrics CLO 79

Clark Quinn

OCTOBER 18, 2011

I attended the CLO Symposium with my ITA colleagues Jay Cross and Jane Hart. We should be thinking about how to start tracking meaningful activity in social networks, the value of performance support and more, not old stuff about courses. And , how to tie it back to important deltas in organizational performance.

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CLO Social Networks Social Network Metrics 170

Academy of Mine

NOVEMBER 26, 2020

What is a Chief Learning Officer (CLO)? A CLO’s job description will vary based on the company doing the hiring, but the following are universal across all the job descriptions we found. The ability to design, develop, and measure learning programs that improve the performance of the team.

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Job CLO LMS Attitudes 52

CLO Magazine

MARCH 18, 2020

In fact, before leaving his office the day before hopping on a plane to attend Chief Learning Officer ’s 2019 Fall Symposium in Chicago, where he would receive this year’s 2019 CLO of the Year award, he sent a note to his team about setting up the next step in evolution they will head at DAU. The Right Man for the Job.

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CLO Performance Support Director Analysis 47

CLO Magazine

DECEMBER 27, 2016

Even in that era, $100 per month was probably more like an unpaid internship than a full-time job. I had recently graduated from Union College in Schenectady, New York, and I started my first job as a high school Spanish teacher and track coach. I feel fortunate to have both purposely and accidently found the CLO role.

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CLO Education Coaching Roles 69

Infopro Learning

MAY 16, 2018

A recent study [2] shows that: 89% of workers want training anytime/anywhere they need to do their job; 85% of workers want to be able to choose training times that fit their schedule; and. 80% of workers believe frequent/regular training is more important than formal workplace training. 1] [link]. [2] 2] [link]. [3]

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CLO Magazine

OCTOBER 27, 2020

Organizations that learn well also perform well … do you agree? We both do; if you are learning more skillfully than your competitors, performance and engagement will be differentiated. And, if we’re honest with ourselves, learning programs, even virtual ones, are often a form of performance art.

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Job Strategy Develop Metrics 99

The Performance Improvement Blog

SEPTEMBER 17, 2013

In answering this question, the first thing managers have to understand is that continuous learning is the modus operandi for all high performance organizations. Individual, team, and enterprise performance can’t improve without learning. Learning isn’t in addition to a manager’s job; it IS a manager’s job.

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Roles Performance Support Performance Management 207

CLO Magazine

FEBRUARY 23, 2017

They will fundamentally alter the CLO’s job and how their teams work. Accenture CLO Rahul Varma was one of the forward thinking learning leaders who lived through this transformation. As a CLO you need to consider where technology belongs and where it ought not to be.”. Tags: digital CLO , engagement , LMS.

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CLO Digital Authoring Tools Toolbook 73

Academy of Mine

NOVEMBER 25, 2020

What is a Chief Learning Officer (CLO)? A CLO’s job description will vary based on the company doing the hiring, but the following are universal across all the job descriptions we found. The ability to design, develop, and measure learning programs that improve the performance of the team.

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Job CLO LMS Attitudes 40

CLO Magazine

NOVEMBER 12, 2023

Many struggle to cope, let alone lead effectively, eroding confidence and trust in leadership and performance. Realizes that reactive, short-term decision-making can and often does impair future performance. Doing so can shift the trajectory of future performance and increase value creation for all stakeholders.

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Leadership Organization CLO Scanning 98

Ed App

MAY 18, 2021

Such a complex and demanding task falls into the domain of the Chief Learning Officers (CLO). This article analyzes what exactly is expected from a CLO, what skill set is required in this position, what are their opportunities for development, and what tools CLOs use in day-to-day work. CLOs responsibilities in a company.

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Job CLO LMS Specialist 52

Learnnovators

MAY 23, 2021

ABOUT BOB MOSHER: Bob Mosher is a senior partner, and the Chief Learning Evangelist, at APPLY Synergies , a strategic consulting firm that specializes in helping learning organizations design, develop and measure effective learning and performance support strategies to meet The 5 Moments of Learning Need.

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Performance Support Authoring Tools Masie Compliance Training 321

CLO Magazine

AUGUST 30, 2023

In this article, we will explore the role of a CLO in harnessing technology to revolutionize L&D initiatives and drive organizational growth. As technology continues to reshape the L&D landscape, the role of the CLO has evolved from a mere facilitator to that of a strategic driver of organizational growth.

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Roles Technology CLO Learning Objects 79

CLO Magazine

SEPTEMBER 11, 2019

Ekpedeme “Pamay” Bassey, CLO of The Kraft Heinz Co., Now, after coming on board as CLO for Kraft Heinz in Chicago last December, Bassey is reimagining the company’s approach to corporate learning. You don’t want to be sitting in a room, bored to tears because you’re listening to something that’s totally irrelevant to your job.

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CLO Corporate Learning Blended Learning Diversity Training 60

Disprz

SEPTEMBER 14, 2022

As per research, 68% of employees prefer to learn or train on the job. You abandoned the traditional training setup and hopped on the on-the-job training bandwagon due to its rising popularity. However, how you present the on-the-job training also makes a big difference. Skill-based learning – Beyond traditional training.

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Blended Learning Job Case Study Examples 52

CLO Magazine

MARCH 19, 2024

Under the umbrella of The Learning Forum , CLO LIFT , a group of learning and development leaders, is actively addressing persistent challenges straining the industry. Learning alone isn’t going to do it,” says Heather Stefanski, member of the skills group and CLO for McKinsey & Company. “I You need to prove it.”

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Skills CLO Diversity Training Issue 55

Training Orchestra

JANUARY 9, 2024

The title of Chief Learning Officer (CLO) may not be as widely known as other C-suite members, but its importance is perhaps more significant now than ever before. When offered the job of Chief Education Officer at General Electric, Steve Kerr joked that he would also be the company’s CEO, alongside Chief Executive Officer Jack Welch.

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CLO Magazine

AUGUST 31, 2018

Historically, job interviews have been the go-to way for companies to decide whether or not to hire certain people. But this doesn’t mean job interviews are the best way to find the right talent. Talent Economy: Why aren’t interviews a good indicator of how an applicant will perform on the job?

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Job Coaching Assessment CLO 49

CLO Magazine

JULY 12, 2017

and KPMG, Kennedy sat down with Chief Learning Officer at the CLO Breakfast Club event in New York in May to share his perspective on the role of the learning executive, his career path and the keys to effective leadership. CLO: How prepared are leaders to think of themselves in that way? CLO: In your experience, is that trainable?

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CLO Leadership Library Attention 54

CLO Magazine

AUGUST 21, 2018

A new Rutgers-led study published in the Journal of Management suggests there are five different kinds of workplace star performers, ranging from the unsung to the unforgettable. These workers create value for their employer in different ways, and they enjoy varying levels of job security.

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Performance Companies Security Outsource 55

CLO Magazine

MAY 14, 2024

There are jobs today that didn’t even exist just a few years ago. This allows teams to achieve higher levels of performance that complement rather than compete amongst their various specialties. The proof of concept for this was achieved through the High Performing Care Collaborative piloted at UAB Medicine.

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Teams Expert Case Study Metrics 47

CLO Magazine

AUGUST 24, 2016

Many organizations have tasked such groups to make strategic investments that put the best people in suitable roles at the right time to drive performance. Think about it: The retirement of baby boomers means job openings. What’s a CLO to Do? Job candidates should be assessed against them during the talent acquisition process.

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