Remove Create Remove Customer Service Remove Internationalization Remove Services
article thumbnail

Conversational AI for customer service: a complete guide

Play.ht

Ever since I started working in AI, I’ve seen firsthand how conversational AI for customer service technology can transform the way we interact with customers. It’s fascinating to see how these tools are not just changing, but significantly improving the customer experience across various sectors.

article thumbnail

In the world of contact centers—customer services rules all

Axonify

Customer service is important to most businesses but when you work for a telecom company?—?it As a first step, BT decided to conduct a survey to find out what its customers wanted. The results uncovered two important facts: Customers wanted to speak to contact centers located in the UK (rather than overseas).

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Choosing the Right eLearning Content Development Service Provider

Hurix Digital

Here is all you need to know about choosing one whose services and capabilities align perfectly with your training objectives. . Similarly, if it’s a one-off training program, explore the resources within your organization – quality content writers, efficient developers, and so on – to see if the course material can be created in-house. .

article thumbnail

Top 3 ways an intelligent learning platform helps you implement your best customer service training ideas

Matrix

Good customer service is key to a successful business. Happy customers equal profit whether you work in retail, tourism, or web development. However, offering an excellent product or service is not enough to ensure customer satisfaction. The undeniable importance of stellar customer service.

article thumbnail

AI and Localization: 7 Ways AI Can Boost Your Localization Strategy

Hurix Digital

In the current landscape, AI and localization have become essential allies for businesses aiming to navigate diverse cultural landscapes. Utilizing the power of AI in localization strategies not only streamlines processes but also enhances market penetration and cultural adaptation. Here’s how: 1.

article thumbnail

Case Study on Translation and Localization for Pharmaceutical Company

Brilliant Teams

In order to ensure that the e-learning course could be accessed and understood by its global employee in regions where its products are sold, the client want to localize the course into multiple languages. By localizing the e-learning course, the client aimed to ensure that its employees worldwide could access and benefit from the course.

article thumbnail

7 Tips for Finding the Best Digital Prepress Services for Your Needs

Hurix Digital

In today’s era of marketing and digital services, printing plays a critical role in any business. With ever-growing organizational costs and backend expenses, many companies are outsourcing their prepress and print services to several vendors across the world. Table of Contents: What are Digital Prepress Services?