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10 Mistakes Membership Site Owners Make

LearnDash

Here are 10 things to consider: Prioritizing new members over existing ones Neglecting user experience Not delivering fresh content Sacrificing quality for quantity Not building trust Making big changes too frequently Spamming members Giving sub-par customer service Not surveying your members Reinventing the wheel Let’s take a closer look.

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These latest courses, Specialization, and Professional Certificates from Extended Reality (XR) and customer service to project management and AI

Coursera

These latest courses, Specialization, and Professional Certificates cover everything from Extended Reality (XR) and customer service to project management and AI. In this program, you’ll learn job-ready skills to excel in customer service and receive a Professional Certificate from CVS Health to showcase your proficiency.

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Attracting, Recruiting and Developing the Workforce for Retailers in 2023

Infopro Learning

Skills gap: The retail industry requires a diverse set of skills, including customer service, sales, inventory management, and technology expertise. This perception can make it difficult for retailers to attract and retain top talent, particularly those looking for long-term career opportunities.

Develop 221
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Top Customer Service Skills Every Employee Should Have

Infopro Learning

Exceptional customer service holds immense potential for building a brand and fostering customer loyalty. Whether your customers are individual consumers or business professionals, meeting and exceeding their service expectations is crucial for retaining your existing audience and attracting new clientele.

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Enhancing Customer Support in Entertainment with AI Chatbots

Integranxt

These chatbots deliver instant, tailored responses on a large scale, meeting the rising demands for efficient and individualized customer assistance. The Rise of AI in Customer Service Traditional customer service relied heavily on human-operated call centers, often leading to long wait times and limited availability.

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Exploring the Future of AI Monetization: Opportunities and Strategies

Integranxt

Leading the charge are AI-as-a-Service (AIaaS) models, offering businesses flexible access to pre-built artificial intelligence solutions without costly investments in infrastructure and expertise. This vast landscape presents immense opportunities for customer service monetization through AI-powered personalization.

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How to support and empower your customer support team

TalentLMS

Retaining experienced customer support professionals is crucial as it reduces recruitment and training costs while maintaining consistency in customer service quality. They feel powerful enough to handle any customer inquiries and challenges effectively, leading to higher productivity and efficiency.