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Choosing an eLearning Vendor: What to Consider

eLearningMind

When you’re on the hunt for a digital learning vendor to help you create, refine, and curate better training, you probably already know some of the important things to look for, like a robust portfolio of clients or an organization that will listen to you and create the learning you’ve envisioned. . How to Choose an eLearning Vendor.

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Knowledge Anywhere Signs Craig Weiss’ Customer Excellence Pledge

KnowledgeAnywhere

?There are many vendors in the Learning Management Systems industry - in fact, there’s such a plethora that it can be difficult to select the right LMS provider for your organization. What does a vendor have to adhere to in the Customer Excellence Pledge? What does a vendor have to adhere to in the Customer Excellence Pledge?

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Customer Excellence Pledge

eLearning 24-7

Sure there are vendors who do an exceptional job, but the fact still remains that the number one reason, people leave one learning system vendor for another is support/service. I talk to vendors all the time, who say publicly they have great support, but privately acknowledge it is either poor or below average.

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Learning System Vendors Support Ratings

eLearning 24-7

There has never been an accurate number of how many learning system vendors actually have a training department, let alone trainers who provide said training, or customer education. Every vendor will state to you, if asked, how great is their support. Not every vendor has bad or average support. You can download it here.

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Evaluate The Right Partner To Outsource Your eLearning Content Development: Ultimate Cheat Sheet

Adobe Captivate

Often this leads to additional costs for you to cover the re-briefing, additional reviews, and quality issues. Checkpoints: Ask for a wide range of samples (cutting across various authoring tools). Ask for samples showcasing innovative learning strategies. Ask for samples showcasing their take on what the future holds.

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Webinar Q&A recap: Troubleshooting SCORM content

Rustici Software

While their presentation only scratched the surface of the most common issues we’ve seen, we wanted to dig into all the great questions asked during the lively Q&A. Difficulties when working with multiple vendors. It’s important to have the right people in the conversation and know that a SCORM issue is never personal.

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How to choose an external e-learning vendor ?

Ideaon

Interaction with a prospective vendor can show and shed more light than reading up about them or viewing their work online. What skills does the e-learning vendor offer? Are the skills that the vendor brings, something that is complementary to your team? Cost vs Value proposition.Can the vendor work within your budget?