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Cammy Beans Learning Visions: Kineo Product Knowledge E-Learning Webinar

Learning Visions

Monday, July 13, 2009 Kineo Product Knowledge E-Learning Webinar Kineo will be holding a free webinar on creating effective product knowledge e-learning on July 16th, 2009. Product knowledge training creates major challenge for organizations, including: Keeping content up to date: products change rapidly.

Knowledge 100
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Random Web 2.0 Statistics

Kapp Notes

percent of all search queries in October 2009.( Top US Search Providers October 2009 ) There are more than 85,000 active contributors working on more than 14,000,000 articles in more than 260 languages at Wikipedia. same source as above) Web 2.0 same source as above) The average consumer is exposed to over 3,000 messages a day.

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Large Organizations Thrive Through Exponential Learning

CLO Magazine

Whether large or small, all organizations strive to meet the changing needs and expectations of customers, yet, size can sometimes hinder this mission. They create standard products and services for large markets, with limited segmentation. Yet smaller companies are connecting with smaller groups of customers quickly.

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Podcast 32: Building a Customer Education Business Case – With Bill Cushard of Learndot

Talented Learning

EPISODE 32 – TOPIC SUMMARY AND GUEST: If you’re a fan of Talented Learning, you know I’m obsessed with customer education. And if you share my enthusiasm for customer education, you’ll want to listen to every word of advice from today’s guest, Bill Cushard , General Manager of Learndot by ServiceRocket.

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IDC & Salesforce release research that measures the impact of the Salesforce ecosystem

KZO Innovations

REPORT HIGHLIGHTS: The report offers compelling stats related to the enormous size of future opportunities and supports the transformation (we’re leading, together) toward a new cloud-based, customer-first partnership: Today, public cloud computing accounts for less than 5 percent of IT spend.

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Buzz Marketing – Cases And Strategies for 2023

Think Orion

Or gushed about the customer service at your local grocery store, talked excitedly about a book you read or movie you saw? Buzz marketing can be used to promote any product worthy of the hype. Every product aims at creating a buzz since it can bombard the user with exponentially more marketing messages than possible by any other means.

Market 52
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Win with decency

CLO Magazine

In the span of six years, production of Narragansett beer went from 6,000 cases a year to 600,000. Clearly, humility is at the core of Narragansett’s business and allows the company to prioritize its customers above everything else. As a result, by 2009, the company experienced a complete turnaround. Vulnerability.

Journal 102