CLO Magazine

FEBRUARY 4, 2020

accident avoidance alerts and alarms based on input from a dozen sensors and cameras). Corporate sales, customer service, manufacturing and HR systems will shift from “big bang” updates once or twice a year to continuous feature updates that leverage a personalized notification system based on each user’s current and future needs.

Job 92

Job Scanning Simulations Analytics 92

Litmos

JULY 25, 2019

It’s not about how awesome your product or service is, it’s about how awesome your customer is because of your product or service. For example, with cameras, it’s not taking great photos, but being a great photographer. Getting there is about more than customer service, of course.

Roles 76

Roles Performance Support Support SAP 76

Trivantis

JUNE 18, 2014

Armed with a digital camera—or even your iPhone—and a few willing coworkers, you can create personal, engaging stock photos for your e-Learning! Whether you’re using your iPhone or a Digital SLR camera—or something in between—make sure you set your camera to shoot at the highest resolution possible. Highest Resolution Possible.

Photography 92

Photography Stock Photo Camera 92

Ninja Tropic

NOVEMBER 23, 2022

Customer Service Training. . This can be used to market a product or service or, in this case, to train your staff. The person delivering the material gets in front of the camera and recites the tips and learning material to the audience. Here are a few examples: . Safety Training. . Software Tutorial Training. .

Diversity Training 52

Diversity Training Video Blended Learning Effectiveness 52

Ninja Tropic

NOVEMBER 23, 2022

Customer Service Training. ?. This can be used to market a product or service or, in this case, to train your staff. The person delivering the material gets in front of the camera and recites the tips and learning material to the audience. Here are a few examples: ?. Safety Training. ?. Software Tutorial Training. ?.

Diversity Training 52

Diversity Training Video Blended Learning Effectiveness 52

Coreaxis

MARCH 30, 2021

Maybe the immersive learning is putting you on a phone call with a virtual client or customer, and you have to work your way through either a customer service complaint or a sales call. Immersive learning is like a guided rehearsal through a difficult situation. Mixed Reality.

Simulations 90

Simulations Augmented Reality Virtual World Camera 90

KnowledgeCity

MAY 31, 2022

One way to make sure your presence is clear is by standing or sitting at an angle where your upper body can be seen by the camera. You also want to avoid sitting too close to the camera so that you don’t appear too big on the screen. Talk to the Camera. Background and Lighting. The Bottom Line.

Authoring Tools 52

Authoring Tools Online Tips Camera 52

DigitalChalk eLearning

NOVEMBER 6, 2014

The majority of eLearning courses include some sort of online training video, whether it is an instructor lecturing into the camera or a PowerPoint presentation with a voice-over recording. Students learn better if they are shown live demonstrations, especially in customer service or sales. Include demonstrations.

Video 76

Video Screencast Lecture Create 76

CLO Magazine

MAY 1, 2017

I have a family member who doesn’t blink an eye about going to corporate on the rare occasions that “let me talk to your manager” doesn’t resolve a poor customer service experience. Then she’ll mail it — not by e-mail mind you — by way the United State Postal Service. That’s all the better for consumers.

Social Media 54

Social Media Customer Service Camera Culture 54

Ed App

JANUARY 27, 2023

Top Employee Training Guide #2 – Call Center Customer Service EdApp has also created an excellent employee training guide for customer support professionals who need to communicate with their customers through calls. This puts them, as well as their clients, at high risk of electric shock or burn.

Guide 40

Guide Compliance Training Training Train 40

OpenSesame

FEBRUARY 3, 2016

If your company has Pizza Mondays or celebrates birthdays a certain way, bring along a camera next time and don’t hesitate to capture the moments. To achieve sleek and eye-catching visuals, it might be a good idea to invest in a high quality camera for Instagram (this can be anything from a Canon rebel t3i to a smartphone camera).

Business 40

Business Tips Social Media Camera 40

OpenSesame

FEBRUARY 3, 2016

If your company has Pizza Mondays or celebrates birthdays a certain way, bring along a camera next time and don’t hesitate to capture the moments. To achieve sleek and eye-catching visuals, it might be a good idea to invest in a high quality camera for Instagram (this can be anything from a Canon rebel t3i to a smartphone camera).

Business 40

Business Tips Social Media Camera 40

fewStones

MAY 1, 2023

Get an Instant Quote Our Services Live Action Video 2D Animation Video Personalised Video Live Streaming Find out more about us Check out our guide below Over the years, we’ve seen the churn for corporate videos that are meant for marketing. There are some that only films or provide post-production services (video editors in Singapore).

Productivity 52

Productivity Product Video Guide 52

CLO Magazine

MAY 28, 2019

Last year, sales and service representatives from across Hyundai Motor dealerships had the opportunity to participate in a series of competitions to prove they knew more about each car and how to sell it than any of their peers. Lack of communication between the two teams can cause customer service to suffer.

Strategy 46

Strategy Sales Camera Pipes 46

STRIVR

DECEMBER 4, 2019

The first example is customer experience training for associates on in-store processes and how to identify and assist a customer that needs help. VR training modules are shot using 360-degree cameras for complete immersion. Many organizations rely on call center agents to assist the most frustrated customers.

Custom 86

Custom Training Train Association 86

Hurix Digital

MAY 29, 2020

When talking about futuristic technologies, discussing the promising outcomes of advancements made by the likes of Artificial Intelligence (AI) in the realm of custom application development is pivotal. Smartphones today come loaded with a range of advanced hardware technologies such as GPS, cameras, microphones, voice notes, and so on.

Roles 52

Roles Custom Develop Microphone 52

learnWorlds

DECEMBER 12, 2019

and buy a microphone, a video camera and a lighting kit that helps to create professional videos. Quite the opposite; you should be on the lookout for less-obvious or hidden costs – for example, those found in your website hosting and customer/student support services. Student Support.

Cost 124

Cost Course Online Develop 124

Kapp Notes

MAY 20, 2008

Molotov Alva turns the virtual camera on his virtual self. Have the learner be whisked to a customer site and have a customer give a virtual tour of their facility and explain what they do and how they interact with their customers.

Second Life 105

Second Life Create IBM Movie 105

STRIVR

FEBRUARY 10, 2020

Importantly, because there are fewer cuts to the video, camera placement and actor direction are critical. This prompt affords the learner freedom to explore the space around her but also provides agency in what to look for in the space to accomplish the learning objective. Thoughtful immersive design makes VR. VR is simply a tool.

Learning Environment 87

Learning Environment Environment Compliance Training Content 87

TechSmith Camtasia

MARCH 9, 2013

I serve as a TechSmith champion to maintain, grow, and work with a variety of communities who are engaged with TechSmith products and services online. I would trade jobs with one of our Evangelists because I would love to travel more and interact/meet face to face with our customers. I am the Online Community Specialist at TechSmith.

Social Media 103

Social Media TechSmith Media Social 103

Innovative Learning Group

JULY 9, 2018

If you want to teach someone how to perform functions using a new software program or provide practice in handling customer services issues, then a VILT approach would be appropriate. If you want to inform everyone on the company’s progress in reaching key performance indicators, then a webinar would be a good choice. Make it solid.

Diversity Training 40

Diversity Training Authoring Tools Poll Training 40

Innovative Learning Group

JULY 9, 2018

If you want to teach someone how to perform functions using a new software program or provide practice in handling customer services issues, then a VILT approach would be appropriate. If you want to inform everyone on the company’s progress in reaching key performance indicators, then a webinar would be a good choice. Make it solid.

Authoring Tools 40

Authoring Tools Diversity Training Poll Training 40

eLearningArt

SEPTEMBER 29, 2016

These are perfect for customer service and sales trainings. All sets have the characters looking towards and away from the camera. We continue to service our core category of business casual images. Check out all the costume characters here. Phone images. We have some great additions to the phone sets. Scrubs images.

Music 0

Music Diversity Training Photo Images 0

KZO Innovations

MARCH 6, 2015

Videos are particularly effective when they can demonstrate the “how-to” or “how-to-not,” especially when the eLearning course revolves around customer service and sales. Videos should be short, thought provoking, and well focused in order to capture learners’ attention and keep them engaged. Last but not least, try to be creative.

Video 40

Video Tips Effectiveness eLearning 40

JCA Solutions

JANUARY 2, 2019

For example, it could be as simple as helping someone learn the parts of an automobile engine by using a smartphone or tablet camera and having labels overlay the real-time display. Imagine AR being used to provide guided on-the-job training for hands-on work or implementing real performance support systems for customer service agents.

Learning Technologies 45

Learning Technologies Augmented Reality Technology Simulations 45

Petra Mayer

MAY 1, 2021

Hmm, yeah, so you, you really spoke about a range of different types of videos from marketing all the way to product and, and also customer service in some ways. I’m more of I would prefer to see live action videos, so people who are actually speaking on camera. So that’s where we have to be really careful.

Video 52

Video Develop Outsource Camera 52

TechSmith Camtasia

JULY 19, 2012

I create screencasts in order to better train our staff, park rangers and park volunteers on our computer systems as well as on customer service skills. My video camera, a good microphone, etc. Our company operates retail gift stores in national parks. It took five days from start to finish and was in a news broadcast theme.

Screencast 91

Screencast TechSmith Jing SnagIt 91

Growth Engineering

NOVEMBER 1, 2016

Use the Camera. Let’s say you want to challenge your learners to give an example of good customer service. With complete visibility, other learners can see who they need to ask if they’re confused about something. For a successful mobile learning programme, your learners need to be able to accomplish each task quickly.

Mobile Learning 40

Mobile Learning Mobile Games Player 40

eLearning 24-7

JANUARY 18, 2024

OR the vendor for customer service. We will send you the slide deck after the presentation – I rarely see it. I understand what you are asking, but we want to show you more (Hey, I don’t care) My favorite is still the “they spent all this time,” because the quote came from the CEO, who was on the call. 

Learning System 69

Learning System System RFP vendor 69

STRIVR

FEBRUARY 10, 2020

Importantly, because there are fewer cuts to the video, camera placement and actor direction are critical. This prompt affords the learner freedom to explore the space around her but also provides agency in what to look for in the space to accomplish the learning objective. Thoughtful immersive design makes VR. VR is simply a tool.

Learning Environment 59

Learning Environment Environment Compliance Training Content 59

TechSmith Camtasia

MAY 3, 2010

I work for the State of Alabama, Department of Finance, Information Services Division (ISD). We offer products and services that cover anything from networking services, data storage, telephone support, to email, and a lot more. I started with our email service and scripted, recorded, and edited a complete program for it.

Technology 101

Technology Screencast Instructional Design TechSmith 101

Limestone Learning

SEPTEMBER 30, 2021

Gwen has over twenty years of experience in training and development, customer service supervision and quality assurance initiatives. PT: Lights, Camera, Action: Behind the Scenes of Successful Virtual Events Have you wondered how to set yourself up for success in your online events? Wednesday, October 6, 2021, 9 a.m.–10

Free 137

Free Diversity Training Compliance Training Brandon Hall 137

CLO Magazine

NOVEMBER 18, 2016

Getting new drivers on the road meant less overtime and more reliable service, which was fine, until the number of accidents rose. Coppage installed GoPro cameras on training buses, and recorded videos let candidates evaluate their own driving. The MTA is committed to providing service to customers with disabilities.

Kirkpatrick 32

Kirkpatrick Metrics Evalution Association Learning Management System 32

eFront

MAY 30, 2017

The West Japan Railway System, for example, uses cameras which give off signals that show intoxication, which in turn helps to stop deaths from people falling on the tracks. If the customer service team are under-performing when it comes to handling a certain style of client request, the feedback and time scores may reflect this.

Blended Learning 59

Blended Learning Training Train eLearning Strategy 59

eLearning 24-7

FEBRUARY 28, 2013

I’m not a lead gen for the vendors listed – rather the goal is to provide you with vendors that meet numerous criteria including UI, features, support/service, mobile, feedback from current and past clients and future game plans. There is never a quid pro quo, pay for play or whatever with my rankings. 100% independent.

SharePoint 95

SharePoint LMS vendor iPad 95

eLearning Architect

FEBRUARY 11, 2016

Any business can create the most incredible product or useful service, but if they don’t market their product/service, the business will ultimately fail. “ Any business can create the most incredible product or useful service, but if they don’t market their product/service, the business will ultimately fail. ”

Compliance Training 134

Compliance Training eLearning Strategy Corporate eLearning eLearning Consultant 134

LifterLMS

MARCH 31, 2024

So by showing up vulnerably with a question on that call, other people on the call, see them, everybody’s cameras on. And if something, if you look at our reviews online, almost all of them mentioned our customer support, our customer service, just cause we, really care and that just comes from me.

Coaching 75

Coaching Authoring Tools Course Podcasts 75