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Achieving Retail Excellence Through Custom eLearning Solutions

Upside Learning

This gap in training can directly impact on customer service, sales, and operational efficiency. Those are: Customer Expectations: In the highly competitive market of today, the consumers expect to have a very personalized, seamless experience across all touch points.

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Customer Experiences that Bridge the gap Between Sales and Growth

Infopro Learning

In fact, the quality of service you provide has a direct impact on your organization’s growth and revenue. You might be surprised to learn that 86% of customers would pay up to 25% more to get a better customer service experience (1). Retaining customers is also less expensive than acquiring new ones.

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eLearning Brothers Launches a First in the Training Market – Customizable Courseware

eLearning Brothers

The first Customizable Courseware library to launch is the Professional Soft Skills Library which will be followed shortly by the Sales Skills Training Library. Managing Customers. Customer Service. Handling a Difficult Customer. The topics in this library include: Managing Others. Communicating Effectively.

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In the world of contact centers—customer services rules all

Axonify

Customer service is important to most businesses but when you work for a telecom company?—?it As a first step, BT decided to conduct a survey to find out what its customers wanted. The results uncovered two important facts: Customers wanted to speak to contact centers located in the UK (rather than overseas).

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Top 10 Corporate Training Courses and Programs to Empower Employees

Infopro Learning

Project Management Certification Programs Project management certification programs and training expose employees to Agile, Scrum, and other traditional project management methodologies. Good project management leads to better performance; organizations with standardized project management practices save significant money.

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Narrow Your Focus for Branching Scenarios

Experiencing eLearning

Customer service Communicating with teenagers DEI (diversity, equity, and inclusion) Consultative sales New manager training Refining broad topics to a narrow focus Those broad topics might be what stakeholders or clients request in a branching, but your job is to narrow the focus.

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44 Profitable Markets within the Training Industry

LearnDash

Customer Service Training. Customer Training. Project Management Training. Sales Training. Certification Development. Certification Training. Community Colleges. Compliance/Regulatory Training. Content Development. Continuous Improvement Training. Culinary Training School. Delivery & Meeting Tools.