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Introducing the Social Intranet Index

E-Learning Provocateur

The Social Intranet Index is a metric that denotes the degree of social functionality afforded by an enterprise’s intranet. While these apps aren’t components of the enterprise’s intranet proper, they’re accessible from there and thus form part of the network. The corporate community pitches in to produce and maintain organic knowledge. enterprise 2.0

Introducing the Social Intranet Index

E-Learning Provocateur

The Social Intranet Index is a metric that denotes the degree of social functionality afforded by an enterprise’s intranet. While these apps aren’t components of the enterprise’s intranet proper, they’re accessible from there and thus form part of the network. The corporate community pitches in to produce and maintain organic knowledge. enterprise 2.0

See the wood for the SMEs

E-Learning Provocateur

In my previous blog post, Everyone is an SME , I argued that all the employees in your organisation have knowledge and skills to share, because everyone is an SME in something. But dig a little deeper and you’ll discover that she’s also an SME in customer service and relationship management. Then there’s Li, the Business Development Manager. Their experiences?

See the wood for the SMEs

E-Learning Provocateur

In my previous blog post, Everyone is an SME , I argued that all the employees in your organisation have knowledge and skills to share, because everyone is an SME in something. But dig a little deeper and you’ll discover that she’s also an SME in customer service and relationship management. Then there’s Li, the Business Development Manager. Their experiences?

27 Books for L&D Folks.

ID Reflections

Knowledge Management Cultivating Communities of Practice Etienne Wegner, et al. Knowledge Management/Workplace learning/Innovation/Business Collaboration Morten Hansen. Training/Performance Management/HPT First Things Fast Allison Rossett. 12 Change management/Communication/Self management/Innovation Switch Dan and Chip Heath. 25 Network/Web 2.0

Collaborative Learning Anthropologist and Specialist (CLA): Enterprise 2.0, Web 2.0 and Learning Career or Job Opportunities

Vignettes Learning

CLAs are focused on studying and reporting human behavior in relation to learning and productivity technologies, specifically, Web 2.0 and Enterprise 2.0. Here are jobs, tasks, and roles in emerging Enterprise 2.0, Resident expert - is accessible to networks of people, provides ideas as needed, shares expertise, has high visibility, initiates thinking ( SMEs , face-to-face trainers, consultants - as specialist SME bloggers who are sought after, followed by their networks in domain areas inside Enterprises). Toolkit Guru - has specialized in one Web 2.0

Social Media vs. Knowledge Management - I totally missed this

Corporate eLearning Strategies and Development

But taking the best of Social Media, Knowledge Management, eLearning, User Assistance (and others) and combining them together gives us Enterprise 2.0 The leader in the area of Enterprise 2.0 is Andew McAfee of Harvard Business School. I just wanted to quickly share this article from SocialComputingMagazine.com.  The KM community has seen themselves as uniquely different from the eLearning community as well.  However, from where I'm sitting its starting to look like Social Media technologies are slowly devouring both fields.and others.  solutions. 

Drop the “social” in “social learning” when talking to the C-suite

Janet Clarey

Andrew McAfee, who literally wrote the book on Enterprise 2.0 ,  delivered the keynote address on the first day of the E-Learning Guild’s DevLearn 09 conference. You say “social,&# McAfee said, and the CXO will think this… Enterprise 2.0 makes clear that the new technologies are good for much more than just socializing-when properly applied, they help businesses solve pressing problems, capture dispersed and fast-changing knowledge, highlight and leverage expertise, generate and refine ideas, and harness the wisdom of crowds. from the book).

Top 10 eLearning Predictions 2011 #LCBQ

Tony Karrer

Grows - But Creating "eLearning 2.0 Branon Learning Management System App Stores Bob Little Apps, Not Courses Inge de Waard Augmented reality moves towards augmented learning with easy tools: Wikitude , Layar , ARToolKit. The role of the learning leader is shifting from being a program manager to a solution architect. This has real value for the enterprise. Rovy F.

Social Learning doesn’t mean what you think it does!

Jane Hart

A few days ago my Internet Time Alliance colleague, Harold Jarche, shared this article, written by Deb Lavoy, with me:  Social Business Doesn’t Mean What You Think It Does, Neither Does Enterprise 2.0. In other words those who think “social learning&# is just about a new training trend, or about adding social media into the  &# blend&# , or that it is about acquiring the latest Social Learning Management System are missing the big picture. We will help people to build external Personal Knowledge Networks on social networking sites. New approaches are emerging.

Personal Learning Knowledge Work Environment

Tony Karrer

What sparks this post is the combination of a recent post by Stephen Downes that includes a brief exchange with Jay Cross in the comments and some interesting discussions in the Enterprise 2.0 world that included a post by Bill Ives - Managing Personal Knowledge: Setting a Foundation for Transformation? In it, he points out that a stepping stone to Enterprise 2.0 adoption is getting folks to manage their personal knowledge and adopt practices like blogging for personal knowledge management (PKM) and personal learning.

2012?s Top articles on Working Smarter

Jay Cross

Working Smarter Daily points to ideas from design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0 Web 2.0  From Learning Management to Personal Knowledge Management  JANE HART   |  SATURDAY, AUGUST 11, 2012. Here’s how. JULY 16, 2012. Consider.

Doc 16

Valuable Content - Views and Social Signals

Tony Karrer

for an Enterprise of One – Part Two - Content Monitoring - Portals and KM , March 10, 2009 McKinsey on Making Enterprise 2.0 Portals and KM , March 18, 2009 Enterprise 2.0 for an Enterprise of One – Part Four - Content Collecting, Assembling, and Creation – Potential New Approaches - Portals and KM , March 12, 2009 Enterprise 2.0 for an Enterprise of One – Introduction - Portals and KM , March 9, 2009 Enterprise 2.0 delicious links, click throughs, page views, time on page, etc.). eLearning Technology.

KM 2

Top 113 eLearning Posts and 28 Hottest Topics for 2010

eLearning Learning Posts

Social Learning Strategies Checklist - Social Enterprise Blog , January 11, 2010. The Org Structure of Enterprise 2.0 - trainingwreck , April 18, 2010. framework for social learning in the enterprise - Learning and Working on the Web , February 24, 2010. Defense of the LMS (and a case for the future of Social Learning) - Social Enterprise Blog , May 12, 2010. Here’s how I’m approaching Personal Knowledge Management - Free as in Freedom , January 25, 2010. Culture Change or Enterprise 2.0 Management (2039).

Working Smarter eFieldbook $12

Jay Cross

Knowledge work and learning to work smarter are becoming indistinguishable. Old-style training enraged many managers because it was separate from work. It needn’t be this way, particularly since knowledge work and learning are nearly indistinguishable. Knowledge workers create value in workscapes. framework for social learning in the enterprise    129. Paper, $24.

Lotus 15

LearnTrends 2009 – Free Online Conference

Tony Karrer

We will bring together people who look at different aspects of learning and knowledge work to understand better what's going on in those areas and how we should be thinking about this holistically. I'm particularly looking forward to discussions of how: Enterprise 2.0 What should L&D managers be doing relative to these related efforts? And every year I learn a lot.

2.0 and Interesting Times

Tony Karrer

Interesting post by Dan Pontefract where he provides definitions of some different "2.0" It's worth taking a look at some of these: Enterprise 2.0 Definition (via Andrew McAfee ): the use of emergent social software platforms within companies, or between companies and their partners or customers HR & Org Implication: Enterprise 2.0 is the use of Web 2.0 concepts in an organization; thus, failure to drive its introduction may result in redundant platforms/processes & confused employees Learning 2.0 When I described eLearning 2.0

eLearning Hot Lists Moving to eLearning Learning

Tony Karrer

The first post is up now: Learning Theory - Enterprise 2.0 - Social Software - eLearning Learning Weekly Hot List With the recent updates to the site, you can subscribe to the Best Of RSS feed to receive these hotlists or you can visit the site and sign up to receive them via email. Important announcement: I've moved where I will be creating the eLearning Hot Lists. So … Want a weekly list of the best content on eLearning from around the web? Please read this post and then head over to eLearning Learning and subscribe to the Best Of feed via RSS or eMail. eLearning Technology.

LearnTrends Speakers and Topics Accounced

Tony Karrer

You can find the conference description, preliminary schedule and session descriptions at: LearnTrends 2009 Conference Agenda Topics and Speakers include: Introduction: Convergence in Learning - George Siemens, Tony Karrer & Jay Cross The Immernet Singularity - Tony O'Driscoll Extending Learning to the Edges of Organizations - Charles Jennings & Andy McGovern – Thomson Reuters Reinventing Organizational Learning - Clark Quinn & Jay Cross Enterprise 2.0, I'm particularly looking forward to discussions around: How information services and enterprise 2.0

Free Online Conference: LearnTrends 2009

eLearning Weekly

We will bring together people who look at different aspects of learning and knowledge work to understand better what’s going on in those areas and how we should be thinking about this holistically. I’m particularly looking forward to discussions of how: Enterprise 2.0. Knowledge Management. Talent Management. What should L&D managers be doing relative to these related efforts? Tony Karrer recently announced the LearnTrends 2009 Online Conference , which will be held November 17-19, 2009. Communities and Networks.

LearnTrends 2009

Jay Cross

Personal Knowledge Management. Enterprise 2.0, LearnTrends 2009 is going to be awesome. Yesterday I drew up the tentative agenda. Our theme is convergence in corporate learning. We aim to explore how to corral the loose pieces of learning technology, both on the web and off, in order to come up with a unified, targeted strategy for moving forward. Breaking down walls.

3-Minute e-Learning into Micro-Learning

Vignettes Learning

The difficulty however, as I see it now, is that, most e-Learning are "enterprise-centric" ; programs are required and pushed down to learners, not the other way around - developers have less concern for the learner, but more concern for the delivery of learning content. When I wrote " 3-Minute e-Learning " (2006), I compiled my learnings from five years of implementing e-Learning programs.

Workplace Learning Professionals Next Job - Management Consultant

Tony Karrer

But there was another significant trend in the answers… Learning and Work Converge In a world where Knowledge Work and Learning is Inseparable , finding ways to support and improve work is the same as finding ways to support and improve learning. Jay Cross in Ten Years After puts it: In a knowledge society, learning is the work. Isn't that the definition of management. In this world, you can't really distinguish the mandate of Management Consulting from the mandate of: Enterprise 2.0 Matt Moore in an article Learning & Knowledge = ?

Web 2.0 Applications in Learning

Tony Karrer

Last week I presented a session at ASTD TechKnowledge entitled eLearning 2.0 - Applications and Implications. It could just as easily have been called Web 2.0 This is something that gets discussed as emergent: see Emergent Knowledge Management , Direction of eLearning - Emergence or Big System , and Future Platforms for eLearning. discussed my experience from Collaborative Learning Using Web 2.0 Selling the Value Often it can be tricky to convince management of the value of providing these tools. Spending or Wasting Time on Web 2.0 Web 2.0

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Where Will the Change Come From?

Tony Karrer

At a Web 2.0 event that I moderated, one of the speakers was Matt Glotzbach, Head of Products at Google Enterprise. Thus, much of the focus of Google Enterprise was to see what works in the consumer space and help bring it to the enterprise. Combine this with the concepts of Enterprise 2.0 , Emergence and Network IT which suggest that rather than trying to define workflow, rules, function ahead of time, we provide relatively free form tools and allow behavior to emerge and then provide better support. Where are the ISD Gurus in this Discussion?

Posts that Influenced Me in 2009

ID Reflections

Only through sharing of stories and experiences, the larger pattern and the connections emerge, the information becomes knowledge that we can then effectively use. 3. Defining Knowledge Management and Enterprise 2.0 – Sharing Your Story (Luis Suarez) What did I learn: How KM turns information into decision making tools and what KM actually means. 5.

KM 2

Performance Support

Clark Quinn

Jay tells us: Performance support is blossoming in organizations today under the label of Web 2.0. Jay does speak to this in his post, but I'm not sure that the adoption of Enterprise 2.0 would say that they come closer to knowledge management than performance support. Great post by Jay Cross that uses the history of performance support to set up the need for what Jay calls Learnscapes. I've been a long-time believer in EPSS and ePerformance. Remember the original premise of PS, making information available to workers instead of forcing them to memorize it?

Learning, KM vs. SM, Information, Web 2.0, and Second Life

Big Dog, Little Dog

Instead, the study found that students use a limited range of technologies for both formal and informal learning and that there is a "very low level of use and familiarity with collaborative knowledge creation tools such as wikis, virtual worlds, personal web publishing, and other emergent social technologies." Knowledge Manaement vs. Social Media - Social Computing Magazine.

Learning and KM: Separated at birth?

Jay Cross

sensed that learning and knowledge management were converging and invited bloggers form both sides to get together at the Tidehouse to share viewpoints and guzzle beer. Andrew McAfee , Principal Research Scientist , Center for Digital Business – MIT Sloan School of Management and Author, Enterprise 2.0. Today, Enterprise 2.0 is more than a buzzword.

PKM 0

Jay Cross's Informal Learning - Untitled Article

Jay Cross's Informal Learning

12 Adoption Strategies for Web 2.0 and Enterprise 2.0 in 2010 - Dion Hinchcliffe’s Web 2.0 Web 2.0 Wall of Knowledge - The Long Now Blog , December 8, 2009. 2b2k] From information overload to knowledge overload - Joho the Blog , December 16, 2009. On Incentivizing Knowledge Management - Gurteen Knowledge-Log , December 14, 2009. Informal Learning Flow is back! It’s my one-stop-shop for keeping up with things that influence informal learning — and generally don’t show up on traditional learning sites.

Hot Topics in eLearning for 2009

eLearning Learning Posts

SharePoint 2007: Gateway Drug to Enterprise Social Tools :: Personal InfoCloud , March 16, 2009. Driving Change: Selling SharePoint and Social Media Inside the Enterprise , January 30, 2009. Learning Management System (319). Rapid Learning Management Systems , October 20, 2009. Learning Management Systems: The wrong place to start elearning , April 28, 2009. 100 Commercial Learning Management Systems , July 20, 2009. State of learning management systems in higher education , August 26, 2009. Networked community management , September 23, 2009.

May – June 15 Great Ones

Jay Cross's Informal Learning

Education 2.0: The Importance of Ownership - OReilly Radar , April 30, 2010. What does Government 2.0 So, what is Knowledge Management? - All of us are smarter than any of us… , May 24, 2010. The Enterprise 2.0 Conference Boston 2010: Lots To See And Do - Dion Hinchcliffe’s Web 2.0 Gurteen Knowledge-Log , May 20, 2010. Best of Informal Learning Flow. May 1, 2010 to June 14, 2010. The following are the top items from featured sources based on social signals. 12 Things Good Bosses Believe - HarvardBusiness.org , May 28, 2010.

35 Top eLearning Articles and 6 Hot Topics for March

eLearning Learning Posts

Culture Change or Enterprise 2.0 Do we first require an organizational culture adaptation prior to any meaningful Enterprise 2.0 PKM in a nutshell - Learning and Working on the Web , March 22, 2010 Personal Knowledge Management: A way to deal with ever-increasing digital information. Social Media for Knowledge Workers - eLearning Technology , March 30, 2010 Lot s of information on different social media tools that knowledge workers should know about. But the explosion of complex information in most knowledge domains has changed all that.

Web 2.0 and Change Present Challenges to Many Learning Executives

Jay Cross's Informal Learning

Web 2.0 Jay Cross is a champion of informal learning (and author of the definitive book on the topic), Web 2.0, and systems thinking. One of the things that Andrew McAfee, principal research scientist at the Center for Digital Business in the MIT Sloan School of Management, says when he talks about Enterprise 2.0 is that it’s NOT about the technology. Cross: No.