E-Learning Provocateur

MAY 13, 2018

There are many players in this space, and sure it makes sense to pick one that matches your organisation’s profile, but their pedagogical purpose is the same: to provide your people with immediate access to an extensive suite of learning assets, covering a broad range of topics, on demand.

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E-Learning Provocateur

FEBRUARY 26, 2012

So please find below Part 3 of my series which explains how to self publish a paperback… I was considering using CreateSpace to create my paperback version of Ryan the Lion because it’s the sister service of Kindle Direct Publishing (the service I used to create the e-book version). point Garamond typeface.

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E-Learning Provocateur

MAY 26, 2013

By complementing the real world with artificiality, it makes the learning experience more authentic.

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E-Learning Provocateur

JUNE 1, 2010

Traditionally this is called marketing, customer service or public relations. The best service providers around the world make it really easy for customers to lodge complaints. Service their needs. From a learning perspective, it might also be called educating your customers. The big bad wolf. A complaint is a gift.

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E-Learning Provocateur

APRIL 18, 2016

To me, Hyundai stands out from the myriad other car makers as a leader – not only in innovation, but also in customer service. But all that is moot, because the point is this is the first time in a long time that I’ve been impressed by a mainstream brand.

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E-Learning Provocateur

FEBRUARY 26, 2012

So please find below Part 3 of my series which explains how to self publish a paperback… I was considering using CreateSpace to create my paperback version of Ryan the Lion because it’s the sister service of Kindle Direct Publishing (the service I used to create the e-book version). point Garamond typeface.

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E-Learning Provocateur

NOVEMBER 14, 2016

In contrast, a product tour shows me your product in action, and provides me with enough information to make a judgement call as to its usefulness and usability. In Australia we have the Goods & Services Tax. I won’t sign up for a demo to get this basic info, nor will I contact your sales team.

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E-Learning Provocateur

APRIL 17, 2009

I read a news article today about the announcement by the Queensland Government to provide wireless internet access to commuters on its Citytrain network. Other articles claim this service will be free. Alternatively, would an individual employee use their own service provider in conjunction with a company-supplied mobile device?

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E-Learning Provocateur

SEPTEMBER 3, 2009

But of course, tweet scanning also falls into the Customer Service portfolio. Twitter is used by many as a loudspeaker to vent their displeasure at bad service. But you have to be very careful to provide value. So maybe Twitter provides your business with an opportunity to engage with a different demographic of customer.

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E-Learning Provocateur

SEPTEMBER 6, 2011

We already have preferred providers – We’ve been doing what we do for a long time without you. By the way, everyone picks glorious customer service, so pick something else. Other companies might splash their cash around like it’s lolly water. We don’t. To be brutally honest, that means we don’t need you.

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E-Learning Provocateur

MAY 3, 2020

Those L&D professionals (including providers) who were ‘prepared’ (already did their thinking and experimenting with all things online) will benefit from the current situation. I also agree with my colleagues’ consensus that the sophistication of our service offering will evolve.

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E-Learning Provocateur

JULY 7, 2008

Financial services in the virtual world. Wells Fargo was the first bank to enter Second Life, which they did to provide financial education to young students. So what does Second Life offer legally incorporated, government-regulated financial services organisations in terms of e-learning?

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E-Learning Provocateur

JULY 29, 2013

Having said that, I believe there is much more scope for MOOC providers to cover corporate-relevant topics. Target the students, who self-evidently have an interest in the domain, with direct marketing for related products and services. Uncover trends in the online discussions, and hence forecast consumer behaviour.

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E-Learning Provocateur

FEBRUARY 23, 2015

What Diner Dash has done is provide the participants with a recent experience of team building. Other themes that could emerge via a game like Diner Dash include time management, priority management, customer service, problem solving, decision making, strategic thinking, adaptability and learning agility. But that’s by design.

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E-Learning Provocateur

SEPTEMBER 6, 2011

We already have preferred providers – We’ve been doing what we do for a long time without you. By the way, everyone picks glorious customer service, so pick something else. Other companies might splash their cash around like it’s lolly water. We don’t. To be brutally honest, that means we don’t need you.

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E-Learning Provocateur

MARCH 16, 2009

Allow me to elaborate my argument in the context of the financial services industry. In a previous article , I provided the following examples of potential information sources that the learner could incorporate into their personal learning network: Social bookmarks. Why haven’t constructivism and connectivism blown it out of the water?

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E-Learning Provocateur

AUGUST 12, 2013

Simply open an account and you are provided with the tools you need to structure your curriculum, upload your content, and publish your course to the world. This seems reasonable to me, as it is the same cut that Amazon takes via its Kindle Direct Publishing service.

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E-Learning Provocateur

JULY 22, 2014

So it’s important that the practical knowledge be provided in the form of job aids – such as a template or a checklist – that the operator can use on-the-job, just-in-time. Not only does this approach service the operator with the information they need, but other operators can see the interaction and learn from it as well.

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E-Learning Provocateur

DECEMBER 28, 2008

Information comes and goes, but the source of the information will always provide you with the latest and greatest. Provide case studies illustrating how new information has affected existing situations in the real world. That’s why connectivism focuses on the sources of information, rather than on the information itself.

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E-Learning Provocateur

JANUARY 31, 2009

Steven Bradley provides an enjoyable review of some of the negative sentiment out there that’s brooding over social media icons. Social media provides them with an opportunity for promotion. These catch-all icons allow me to provide access to dozens of popular social media sites without having to list each and every one up front.

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E-Learning Provocateur

JUNE 3, 2009

Earlier this week, Michael Bromley , Head of Online Services at Telstra Business , visited my workplace to provide me and my colleagues with an overview of cloud computing. What is cloud computing? in the cloud) and are accessed locally from a web browser, while the software and data are stored remotely on servers.

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E-Learning Provocateur

JANUARY 16, 2012

Thankfully he provided an alternative: scan the receipt and the card, then attach them to a reply email. Besides if you don’t mind writing off $20, let me know and I’ll provide you with my postal address.). Yes, he said fax. Seriously, who faxes any more? Some Gen-Y’s don’t even know what a fax is.

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E-Learning Provocateur

OCTOBER 6, 2015

I see the future of universities as service providers, plain and simple. Having said that, dropping the degree entry requirement could make sense for specific teams such as Innovation, who might be looking for someone with creative thinking skills rather than a Bachelor of Commerce degree.

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E-Learning Provocateur

JANUARY 16, 2012

Thankfully he provided an alternative: scan the receipt and the card, then attach them to a reply email. Besides if you don’t mind writing off $20, let me know and I’ll provide you with my postal address.). Yes, he said fax. Seriously, who faxes any more? Some Gen-Y’s don’t even know what a fax is.

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E-Learning Provocateur

JUNE 15, 2010

For many of us, our sense of spirituality provides the context for everything that we do. This might happen, for example, when the company decides to upsell products rather than service the unique needs of its customers. Religion provides the moral and existential framework within which they live their lives. Yet we are human.

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E-Learning Provocateur

MAY 1, 2009

Probably the best known example is Google Apps , which provides email, calendars, documents, spreadsheets and presentation software, among a range of other tools and services, all on the web. And surely you’ve used Twitter , Facebook , Flickr , Delicious or YouTube …? These are all in the cloud.

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E-Learning Provocateur

FEBRUARY 1, 2011

I’m going to provide a brief overview of Friesen’s arguments, but then I’m going to do something either incredibly brave or incredibly stupid: point out where I don’t agree with the author – an academic heavyweight about a thousand times more credible than I. We live in a knowledge economy.

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