Learning Pool

FEBRUARY 2, 2021

Derry-based Learning Pool is delighted to have scooped a double Gold Award at the international Stevie Awards for Sales and Customer Service. The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals.

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Customer Service Services Custom Brandon Hall 75

Learning Pool

OCTOBER 19, 2020

During the summer, Learning Pool launched its diagnostic tool, the Learning Analytics Maturity Model (LAMM) to help organizations assess where they are in their Learning Analytics journey. The Learning Analytics Maturity Model, otherwise known as LAMM, takes 10 minutes to diagnose. As a response to Donald H.

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Fly Plugins

MARCH 26, 2024

It not only helps improve productivity but also ensures compliance, enhances customer satisfaction, and fosters a culture of continuous learning. An Enterprise LMS, provides businesses with a centralized platform to create, manage, and deliver training content to their employees.

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LMS Learning Management System Enterprise Compliance Training 177

Axonify

JULY 28, 2017

They know it can drive employee performance and that means higher productivity, retention, and profits. As the first platform provider to bring microlearning to market (long before it was even called microlearning) and the organization that delivers more than 15.8 Who doesn’t want that? 1 – It engages. 2 – It adapts quickly and easily.

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microlearning Performance Brain Module 150

Inquisiq

FEBRUARY 27, 2023

As we discussed in last week’s 5 Minute Friday post , one key aspect to successfully using analytics to drive decision making is being able to tell the story – apply important context to the results to understand what they mean. Your audience should determine what analytics to focus on and how you visualize the results.

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Integranxt

JANUARY 15, 2024

The benefits of these solutions include: Cost Efficiency : Typically more affordable than custom-built solutions, offering budget-friendly access to AI technology. Reliability : Tested across diverse scenarios, ensuring consistent performance. Ease of Deployment : Quick and straightforward to implement, saving time and resources.

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Diversity Training Comparison Analytics Custom 52

Learning Pool

APRIL 29, 2021

With a portfolio of off-the-shelf catalogs complete with over 650 customizable e-learning modules, Learning Pool, the full-service online training provider is thrilled to have made eLearning Industry’s 2021 list for ‘Top Content Providers For Soft Skills Training’ with their new Future Skills content Library. .

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Compliance Training Blended Learning Providers Brandon Hall 98

Integranxt

JANUARY 5, 2024

Setting Clear Objectives for Your AI System Identifying clear goals – whether enhancing customer service, boosting sales, or disseminating information – is crucial. Iteration based on feedback and data analytics is essential for continuous refinement.

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Learning Pool

MARCH 3, 2021

Learning Pool, the leading elearning solutions provider, is thrilled to have made the 2021 list for ‘Top Content Providers for Rapid eLearning’ by eLearning Industry. . The committee ranked the best content providers for rapid eLearning based on the following 8 criteria: Company’s economic growth potential. Customer retention.

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Rapid eLearning Providers Brandon Hall Corporate eLearning 98

Learning Pool

FEBRUARY 25, 2021

As part of an ambitious new strategy to improve the learning experience for its volunteers and to continue to empower them to provide exceptional experiences for its girls and young women, Girlguiding established a need for a new digital learning solution. million learners around the world. It’s not all about the awards though.

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Arlo Training & Events Software

APRIL 17, 2024

In this blog, we dive into the general interest in AI in learning and development, paying particular attention to how it can be utilized by training providers. From these five responses, the three answers that collected a larger share of the vote than last year were: AI Personalization and adaptive delivery Learning analytics.

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Survey Global Trends Diversity Training 105

Paradiso Solutions

NOVEMBER 7, 2023

Leveraging LMS in retail enables businesses to train their employees on various aspects seamlessly, from customer service and product knowledge to understanding and adhering to compliance requirements. This, in turn, becomes a driver for both enhanced customer relationships and improved business performance.

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LMS Industry Benefits Compliance Training 52

Kitaboo

FEBRUARY 22, 2024

Evaluation and Selection of the Ideal eBook Distributor Research Assess Your Specific Needs Check Reviews and Recommendations Evaluate Customer Service and Support IV. Check Reviews and Recommendations Browsing reviews and asking for recommendations from peers or experts can provide valuable insight into different eBook distributors.

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eBook Guide Reputation PDF 52

BrainCert

FEBRUARY 2, 2024

LMSs are widely used in various sectors, including corporate, educational institutions, and organizations, to provide a centralized and efficient way to deliver and manage learning activities. A harmonized CRM and LMS lets you glean from real-life scenarios to tailor customer training, enhancing support and product expertise.

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OpenSesame

MARCH 29, 2023

OpenSesame is a leading provider of elearning content, offering a diverse range of courses on topics such as leadership, safety, diversity, equity, and inclusion, and more. But more than just a content provider, OpenSesame is your elearning partner and advisor. We are glad to integrate with a content powerhouse like OpenSesame.

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Diversity Training Compliance Training Association LMS Association Learning Management System 98

Learning Management System Software India | Webnox Technologies

OCTOBER 25, 2023

It involves using historical data, customer interactions, and other relevant information to make predictions about future customer actions and preferences. Predictive analysis goes beyond traditional analytics, which are often retrospective. What is Sales Forecasting? Sales forecasting is a critical aspect of business planning.

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Predictions Analysis Sales Software 52

BrainCert

JULY 24, 2023

An LMS can provide a comprehensive platform for delivering personalized learning experiences tailored to specific job roles. It can also enable access to content anytime, anyplace, and provide powerful analytics and reporting tools to track team progress.

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Association Learning Management System LMS Association LMS Compliance Training 52

Learning Pool

NOVEMBER 8, 2023

This gap is affecting areas like cybersecurity, productivity, competitiveness, and customer service. It seems self-evident then for tech companies to invest in training programs that maximize employee performance and potential. Core, foundational skills provide a solid basis for ongoing learning and development.

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Industry Skills Technology Knowledge Worker 111

BrainCert

JULY 10, 2023

Look for a platform that provides clear organization, logical menu structures, and an aesthetically pleasing design to enhance your learning experience. #2 It should provide options across various subjects and disciplines. Look for features such as quizzes, assignments, and exams that provide timely feedback on your performance.

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Diversity Training Platform eLearning Performance Support 52

Integranxt

DECEMBER 12, 2023

This guide delves into ten advanced AI solutions that are revolutionizing the way businesses operate, providing them with a competitive edge in today’s fast-paced market. Predictive Analytics for Enhanced Decision-Making Predictive analytics stands at the forefront of AI applications in business.

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Solution Guide Business Predictions 52

Paradiso

NOVEMBER 17, 2023

An LMS tailored for the insurance sector offers a solution to these challenges by providing a flexible and scalable online learning environment. With an LMS, insurance companies can: Create and deliver customized courses and content aligned with their business objectives and learners’ needs.

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LMS Compliance Training Industry HIPAA Training 91

IT Training Department Blog

MAY 15, 2023

Training can provide many benefits to your organization that a user guide simply can’t match. While user guides can provide employees with information when they’re stuck, they cannot truly connect with it and apply it to their job. A user guide rarely provides context into how to use a system for job specifics.

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Wahoo Learning

MARCH 20, 2024

Performance reporting – Tracking and monitoring tools to assess training engagement and participation Operations Business Challenges Over-reliance on expensive and time-consuming manual processes – Struggling with the inefficiencies and costs associated with manual operational tasks.

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Compliance Training Diversity Training Performance Support Outsource 93

KnowledgeAnywhere

MAY 23, 2024

To ensure that each team member not only performs their role effectively today but is also prepared for the evolving demands of tomorrow’s workplace. Whether it’s introducing new technologies, improving customer service, or fostering leadership skills, employers drive the initiative by setting goals and expectations.

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Diversity Training Develop Compliance Training Association LMS 52

Roundtable Learning

MAY 1, 2024

AR can be utilized for product knowledge gaps, product visualization, and customer service training. By providing in-depth product knowledge through interactive digital elements, custom augmented reality programs empower employees to acquire knowledge and apply it right away.

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Augmented Reality Blended Learning Examples Training 52

Learning Pool

SEPTEMBER 15, 2022

Embarking on a three-year journey, True Office Learning partnered with this client to help transform and optimize its Healthcare Laws compliance program using tailored content and advanced data analytics. Find out more about the Brandon Hall Excellence Awards and the 2022 Human Capital Management winners here. . About True Office Learning.

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Brandon Hall Code of Conduct Compliance Training Compliance 98

MobileTrain

APRIL 11, 2024

This integration signifies a departure from traditional HR approaches, as businesses recognise the immense potential of AI to revolutionise talent management, recruitment, employee engagement, and performance optimisation. Nowadays nearly 80% of HR employees are spending more than four hours a week performing manual data entry.

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Integrate Technology Predictions Performance Support 52

Kitaboo

APRIL 23, 2024

Demonstration Videos Demo videos are instrumental in driving product sales by helping employees visualize the end-product/service experience. Orientation and Onboarding Videos These videos serve to provide new hires with essential company information, including mission, policies, and benefits.

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Video Diversity Training Compliance Training Guide 52

CLO Magazine

AUGUST 17, 2023

In this article, I will explore these skills, highlight their significance and provide insights on how organizations can create an environment that unleashes the full potential of their employees. In today’s digital age, customers seek immediate solutions and personalized interactions across various channels.

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Skills Develop Analytics Instant Messaging 72

Learning Pool

AUGUST 25, 2022

Each year, it prepares Top 20 reports on critical sectors of the corporate training marketplace to better inform professionals about the best and most innovative providers of training services and technologies. . Breadth, quality and advancement of features, capabilities and analytics. . Business performance and growth. .

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LMS Industry Companies Brandon Hall 98

Gameffective

APRIL 10, 2019

When looking to improve business performance through enhanced employee productivity, managers tend to focus on either leaders or laggards. The logic goes this way: if managers can “fix” those under-performers and/or manage to get even more from the top 15% percentile, they should be doing much better. Here is an example.

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Performance Gamification Behavior Customer Service 76

Hurix Digital

JULY 17, 2023

Automating Repetitive Tasks Streamlining Customer Onboarding Personalized Customer Interactions Efficient Customer Support Seamless Service Delivery Continuous Improvement Scaling Up RPA: Unveiling the Challenges Hindering its Deployment How to Implement RPA to Improve Customer Service?

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Services Custom Metrics Customer Service 52

Hurix Digital

FEBRUARY 1, 2024

They facilitate organizing and launching productive marketing campaigns , understanding the aspirations of targeted customers and the pulse of niche markets with real-time analytics, and catering to prospects with bespoke experiences. The versatile tools deliver equally impactful outcomes for web and mobile platforms.

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Adobe Benefits Business Compliance Training 52

Hurix Digital

DECEMBER 21, 2023

AI can also perform predictive analytics, allowing businesses to anticipate future outcomes and take proactive measures. It can also explain the rationale behind the decisions and provide feedback and suggestions for improvement. Let’s dive right in! Table of Contents: What is AI-Powered Workflow Automation?

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Business Cognitive Customer Service Social Media 59

Aptara

DECEMBER 13, 2023

Central to this adaptation is effective corporate learning and performance enhancement. In this blog, we will explore the concept of interactive video-based learning in the context of corporate education and performance improvement, focusing on best practices, the role of interactivity, creating effective lessons, and measuring engagement.

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Corporate Learning Interactive Corporate eLearning Video 52

Learning Pool

MARCH 25, 2021

Building on a market-leading reputation for harnessing data in the search for better learning solutions, Learning Pool is pleased to announce that it is embedding Sisense to add ‘Insights’ to its portfolio; the next step in Learning Analytics. . Sisense is the leading AI-driven platform for infusing analytics everywhere.

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Suite Brandon Hall Gartner Analytics 95

Instancy

AUGUST 14, 2023

Additionally, AI enables real-time feedback and evaluation, granting learners instant insights into their progress and performance. Finally, to fully realize the benefits of AI training initiatives, providing proper staff training and support is vital. Several promising developments lie ahead for AI-driven corporate learning.

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