Remove Articles Remove Attitudes Remove Behavior Remove Study
article thumbnail

Mind the Gap: How to Assess Sales Performance Gaps to Achieve Execution Excellence

PDG

Observed moments of truth define those key moments where a sales rep’s choice of behavior can make or break the outcome. The combination of leading indicators and observational behaviors paints a clearer picture of performance gaps. Here are examples of how leading indicators and observational behaviors interplay.

Sales 52
article thumbnail

SOFT SKILLS: Critical to the Success of Your Organization

CrossKnowledge

The modern workplace is always changing, and behavioral changes must keep pace. Article 3 of 5. This article is the 3rd component of the qualitative study produced for CrossKnowledge* among a representative sample of its customers across 4 markets with different cultures and maturity levels in terms of distance training practices.

Skills 98
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Translating talent into opportunity

CLO Magazine

A recent New York Times article, “How Everyday Sexism Harms Women” by Jessica Nordell and Yaryna Serkez, drives home the inequalities currently at play across all professions. An American Bar Association Study found that 70 percent of women lawyers of color left or considered leaving the profession because of feeling undervalued.

article thumbnail

A system-approach to training that sticks

CLO Magazine

A study conducted by Microsoft raises the number to 42 percent in the United States, and another study reports a projected 38 percent turnover in the U.K. As a result, they don’t want to practice new behavior that leaves them feeling vulnerable or unprepared. and Ireland. This sounds dismal, but there is great opportunity here.

System 84
article thumbnail

Singapore Learning Symposium Resources #SLS2013

Kapp Notes

Here are some links to interested articles on that topic. Here is an article from Wired on the subject. Next we looked at two meta-analysis studies that indicated that games can be powerful learning tools. Personnel Psychology.Review of 65 studies. Doi: 10.1037/a0031311 39 Studies. From DARPA about Plan X.

Resources 191
article thumbnail

Implicit bias affects us all

CLO Magazine

” Confirmation bias — your tendency to search, interpret and seek out information that confirms your existing mental schemas, beliefs, attitudes and expectations — leads you to categorize people in ways that often are not intended. A 1981 study conducted by scholars William F. Brewer and James C. The role of the leader.

article thumbnail

Which Comes First? Diversity or Inclusion?

NovoEd

Less clear is how to bring about the cultural and behavioral changes needed in the workplace for the benefits of diversity to emerge. According to a 2017 McKinsey study , companies in the top quartile for gender diversity are 21 percent more likely to experience above-average profitability than companies in the fourth quartile.