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Can eLearning Influence Behavior Change?

Voice of Clarity

Transformative learning is more than memorizing steps or learning basic skills—in many cases, it’s about shifting values and beliefs to uproot old behavior patterns. Training classes that teach employees new policies and healthcare modules that try to improve patient habits are both examples of tools that are designed to incite behavior change. Industry News

Online Systems for Behavior Change

Tony Karrer

I've always believe that to truly have impact on performance, we need to be experts at Behavior Change. I've written a few times over the years on aspects of solutions that ultimately drive a change in behavior that leads to performance improvement. What do these systems do that leads to behavior change? Need to Change Behavior? think there's a lot to be learned.

Training Strategy for Changing Behavior


If you need to change the current behavior of an organization through education on new policies and practices, then you need to have a proven training strategy. When you are trying to change organizational behavior you need to make sure that the course structure is conducive to the desired change, and that it is presented in a way that naturally guides people through the changes.

Using Games and Avatars to Change Learner Behavior

Kapp Notes

This is interesting by itself but when you combine it with the results of other similar studies, it becomes clear that pro-social games can and do influence behavior positively. Other research has shown that pro-social games—games where the player is helping others—have a positive influence on pro-social behavior. A recent article in Wired presented an interesting research finding.

Microlearning Whitepaper: Small Bites, Big Impact

continuous learning, build up knowledge over time, and produce real behavior. Research has shown that it’s the combination of knowledge plus confidence that leads to appropriate behavior and empowers people to act—critical in areas like decision-making skills, safe machine operation, and crisis intervention. For example: • Bloomindale’s attributed a 22.9% About Axonify.14

Sample branching scenario + cool tool

Making Change

Use simple codes to keep track of variables or limit learners’ choices (not shown in the sample scenario). It might also be mobile-friendly — at least, the sample scenario works on my iPhone. For example, the default version of the sample scenario had white text on a black background. wanted to show you Twine’s default behavior. Twine.

Sample branching scenario + cool tool

Making Change

Use simple codes to keep track of variables or limit learners’ choices (not shown in the sample scenario). It might also be mobile-friendly — at least, the sample scenario works on my iPhone. For example, the default version of the sample scenario had white text on a black background. wanted to show you Twine’s default behavior. Twine.

How Khan Academy Nike Training Club and SparkPeople Motivate Users Behavior

Tony Karrer

I mentioned in my post Online Systems for Behavior Change that I'm working on a very interesting project that is designed to lead to some important changes in behavior that has already had dramatic impacts. But we want to do even better and so we are studying some parallel offerings and what they are doing relative to promoting specific behavior in their systems. Khan Academy.

What Consultants Need to Know About Behavior Change

Innovative consultants can use an understanding of behavior change to lead the way to success. Myths of behavior change. But cognitive and behavioral science has proven otherwise. Maxfield suggests using questions and reflection to help people arrive at their own conclusions about how and why they might want to adopt a new behavior. But few of us do. Create consequences.

#ASTD2014 session report: Designing sustainable behavior change

Challenge to Learn

With learning our goal is to change behavior. Habits drive 80% of our behavior. So So if you want to change behavior you have to change habits. You change habits in small steps (baby steps)by repeating three things over and over again: the cue (the trigger), the routine (the behavior you want) and an immediate reward. Great session. The principle is so simple.

Need to Change Behavior? Just Follow the Wizard

Social Learning

The challenge of changing human behavior for positive business outcomes is a similarly elusive pursuit.  That’s why I was skeptical when I first encoutered BJ Fogg ’s Behavior Wizard.  The wizard uses a series of simple questions to help the user identify what kind of behavior change he or she is looking for.  Enhance ability to perform the behavior (make it easier to do).

Learning by Watching: Social Cognitive Theory and Vicarious Learning

Origin Learning

Rather, we have stated this example to prove a point: that observation is an intrinsic human technique to learn unfamiliar tasks or behaviors – something that has been theorized by the psychologist Albert Bandura as what he called the ‘Social Cognitive Theory’. His theory states that a continuous interaction exists between behaviors , personal factors and the environment.

Evaluating Training - Capturing the Benefits Aspects of ROI

skills were gained and what behaviors have changed. Application and implementation (behavior) – Frequency: Pre- and post-training, and at particular. Let’s look at an example of each type of objectives: - Course objective: Learners will be able to make 5 entries in a production database in 10 minutes. Attitude and behavioral changes can be measured only over time.

Turn Gossip Into a Springboard for Productive Behavior

CLO Magazine

Consider a hypothetical example. Using profiles generated by personal assessment tools such as DISC (Dominance, Influencing, Steadiness and Compliance), which can reveal behavioral and communication preferences, or values-oriented profiles that show why we do what we do often helps employees see that the other person they are working with — and gossiping about — isn’t really out to get them, but is just different in his or her approach. gossiper is a tattler or a person given to idle talk. However, gossip continues whether leaders want it to or not.

The Tested Secrets to Changing Employee Behavior Online


After years of trial and error, we have come up with the most important components that must be present to get online learning to do the job and change learner behavior. Assessment – A knowledge or behavioral assessment at the start of any online learning program is imperative. Content that Connects -Connecting with the learner through stories and examples is what makes it stick.

Designing Sustainable Behavior-Change with Habit Design (Michael Kim) #ASTD2014

Learning Visions

At Kairos Labs they partner with 100+ behavioral scientists. In Switch – Behavioral Economics – motivation and willpower is like riding the elephant. You have to think about where someone is on that wave when you introduce training or behavior change. Habit = unconscious behaviors. How does your brain form unconscious behaviors? It won’t create a behavior change. As we invest in an activity or behavior, we seek to be consistent with past behavior. Forgive any typos or incoherencies. Michael Kim is the CEO of Karios Labs. It’s expendable.

Elearning example: Branching scenario

Making Change

Our goals were to model specific rapport-building behaviors and inspire class discussion. That’s a lot more time than it would take to throw together a slideshow on “Key Concepts in Rapport Building: Afghanistan,&# but we like to think the resulting activity is more memorable and more likely to change behavior. You’re a US Army sergeant in Afghanistan. The goals.

Other Ways to Inspire Change

Twitterpated with Learning

What interests me most about learning is its potential to inspire change: ideally a measurable change in behavior, but barring that, at least a shift in attitude or understanding. Amanda''s Projects Samples Behavior Change What if, though, in many cases it’s not actually a lack of information that’s preventing learners from doing things differently?

Seven Simple Secrets to Off-the-Shelf Course Success

For example, your goal might be to hire and train three new service teams this year. For example, to support objective 1— standardize and ramp up hiring activity to 50 new hires – you might use courses such as. Conduct Behavioral Interviews” and “Design Great Training.” In the example described earlier, the organization was ramping up hiring and training. capital. goals.

Behavior and accomplishment, or, what did you do?

Dave's Whiteboard

And his phrase about noun-verb patterns reminded me of  two principles I keep in mind when dealing with performance problems (and with their much-smaller subset, training problems): Behavior you take with you; accomplishment you leave behind. “Doing&# is a good example of a fuzzy label, and that’s part of why I’m writing this. That’s Tom Gilbert talking.).

Why I don’t like WIIFM

Usable Learning

For example which photoshop course would you rather take? Examples? Behavioral Economics Human Behavior Wackiness Interesting Research Uncategorized acomplishment based learning dan ariely daniel pink's drive Instructional Design legos wcidwt wiifmThis is excerpted and expanded from a post that I wrote for the Tin Can blog  . How about WCIDWT? Thoughts? Opinions?

Social and Emotional Learning: Measuring the Success of E-Learning

Origin Learning

The ability to objectively recognize one’s emotions and thoughts and their influence on behavior by assessing one’s strengths and weaknesses, and possessing a strong sense of confidence and optimism. This is a by product of the ability to control one’s emotions, thoughts, and behaviors appropriately in different situations. What is Social and Emotional Learning (SEL)? Self-management.

5 Killer Examples: How To Use Microlearning-Based Training Effectively

EI Design

Here are 5 great examples of using microlearning-based training effectively. In this article, I will share 5 examples that will highlight how you can use microlearning-based training. These examples feature innovative learning strategies (videos, scenarios, white-board animation, and kinetic text). Killer Examples Of Using Microlearning-Based Training. Background.

How the right tech tools for your team can power your sales enablement strategy

ensures every customer-facing person has the necessary knowledge, materials, skills, processes and behaviors to move deals forward. This is especially true for high technology markets -- take software, as an example. EVENT-BASED TRAINING ALONE DOES NOT WORK A classic example of event-based training: The annual sales kickoff meeting. Let’s take as an example the n.1

Complexity and Learning

Usable Learning

So — let’s apply this to the question of school testing, for example: Simple things (with explicit rule sets) are probably fine to assess via multiple choice tests. Behavior Change Complexity Human Behavior Wackiness Instructional DesignSecond, I’m not digging into Chaotic (for now at least). MCQs for multiplication tables? No problem! Thoughts?

An Elearning Design Reading List

Usable Learning

Quandary Examples – a free (and unsupported) tool for making branched learning games. Behavioral Economics. Excellent Podcasts on Motivation, Self-Determination Theory and Behaviorism. Several things have led to me actually writing a blog post. Tom Kuhlmann’s Rapid Elearning Blog  and Articulate’s  Elearning Heroes Community. Presentations. Nudge. Books.

Business Simulations to Change Employee Behavior?!?


A Business Simulation to Change Organizational Behavior? But in reality, Business Simulations are sensational tools to encourage open behavioral change within a simulation. These are just a few examples of how a business simulation can create rapid and positive behavioral change within your organization. Another question is, “Why type of behavior can be changed?”

Games To Gamification


and game dynamics (a combination of various game mechanics to suit the interest of players  to drive a sequence of actions) to a non-game context to engage and motivate learners and to promote desired behaviors. are combined to create game dynamics (emergent behavior while experiencing the game) depending on the players’ personality, responsibility and the gamified context. link].

7 Secrets for Measuring Training Program ROI with People Analytics

As an example of how this might work, a company can run an. Google did this with an initiative called Project Oxygen, and created a list of 8 behaviors that the most successful. employee attrition by half—thanks to the use of predictive behavioral. 7 Secrets for. Measuring. Training Program. ROI with People. companies believe that. using people analytics is. outcomes and solve.

What Consultants Need to Know About Behavior Change

Innovative consultants can use an understanding of behavior change to lead the way to success. Myths of behavior change. But cognitive and behavioral science has proven otherwise. Maxfield suggests using questions and reflection to help people arrive at their own conclusions about how and why they might want to adopt a new behavior. But few of us do. Create consequences.

The Brain and The Stories We Tell: Top Reasons Why Stories Change Our Behavior

Vignettes Learning

Has the character changed our behavior? In short, how the characters live their lives become an example for us. A sage was once asked by his students, "Master, we ask you the truth and you tell us stories," to which the master replied, "the shortest distance between you and the truth is a story." So what are the things we learn from stories? Probably not. Conflicts.

4 Ways to Use Observational Learning for E-Learning

Origin Learning

Vicarious or observational learning is learning by watching, since certain behaviors or skills simply cannot be learnt by attending a lecture about them or reading an e-learning module. The highest level of observational learning is achieved by first organizing and rehearsing the modeled behavior symbolically and then enacting it overtly. Videos. Animations. Podcasts. Let us know how.

4 Steps for Tying Corporate Learning to Business Results


To achieve any business outcome, employee knowledge and behaviors must be aligned with this outcome. An example of an overall corporate business objective might be to reduce work-related injuries by 10%. Define the job actions (behaviors) employees need to take to achieve those objectives. Sounds simple enough, right? Not so fast. Acceptable container sizes.

Workbook: Gamification and Your Enterprise Learning Strategy

within a classroom: examples that we’re all familiar with include flight simulators, or survival. But it’s equally as strong in enhancing behavior-based. What behaviors do you hope to alter or improve? Example 1: Toys”R”Us Canada identified rolling out their Omnichannel strategy to drive revenue by creating a seamless customer experience across all channels. Conclusion.16

Defining Organizational Culture

The Peformance Improvement

the integrated pattern of human knowledge, belief, and behavior that depends upon the capacity for learning and transmitting knowledge to succeeding generations. Here are some examples of how "culture" has been used in relation to organizations. The behaviors that get you promoted. When we talk about an organization’s culture, what do we mean? everything about organizations.

Changing Behavior

Simply Speaking

Not speaking when that’s the need of the moment and listening without countering are just examples we were talking about; the super-set is behavioral skills. More accurately, can an adult change behavior through training? They do deliver training on behavioral skills. The behavior change lasted about a month. The third angle is the “why” aspect of behavior change.

Is learner motivation your responsibility?

Usable Learning

But design decisions do have an impact on human behavior. So the way something is designed can make a difference in behavior.  Of course, that’s not a training example, so let’s take a closer look at how training might come in to play. Some of the questions I ask are: Is the new behavior genuinely useful? Is the new behavior easy-to-use? Davis, F. D.

How to Target Training to Learner Personas (Free Worksheet)

Bottom-Line Performance

Blogs like this one share examples of award-winning training all the time, and it’s what people talk about at learning conferences as well. When creating your buyer persona(s), consider including customer demographics, behavior patterns, motivations, and goals. You want to make your training engaging… but why? But sometimes us learning professionals do all the talking.

Makeover: How to write challenging scenario questions

Making Change

In action mapping, every activity we write supports a specific, real-world behavior that people should perform but are messing up somehow. In this case, the behaviors we want to see are the behaviors in the consultant’s model. That’s the behavior they should be practicing: asking the question. 3. What should you do? A. How could we improve this question?

Be A Scientist - Set Up Your Own Learning Behavior Lab on Micro- Experiences and Stories

Vignettes Learning

We should build our own small learning behavior laboratory. Accelerate learning new behaviors When I see a new technology, because of my background in psychology, organizational development and software design and development, I often find it exciting to see the behaviors associated with the technology as well as how it is adapted. Let learners experience a behavior.

You can’t solve problems you don’t know about

Usable Learning

” “Can you give me an example?” Human Behavior Wackiness Instructional Design design Judy Unrein Mike Monteiro problem statements problem-solving reframing the problem Stephen Anderson Yes and Getting to the problem. It’s something where the outside perspective can really help — when you live with problems all the time, they frequently become tacit.

Trust Me

The Peformance Improvement

For example, they conduct employee surveys without engaging employees in a discussion of the findings and not doing anything differently because of the findings. And it requires developing and applying certain behaviors and values. There is no single activity that will build trust; rather, you establish trust over time by consistently exhibiting a number of behaviors and values.

Trust 14

Why Microlearning Works


Microlearning is the process of building successful behaviors in short, focused segments. It’s an approach to learning that uses small moments of real-time behavior adjustment to create continuing performance improvement in individuals and organizations. Effective learning helps you practice new behaviors, not just hear about them. Sound complicated? It’s not. oppressed.

eLearning Process Survey results!

Clark Quinn

The fourth question digs into the issue of examples. There are nuances of details about examples, and here I was picking up on a few of these. We see that we are getting the link of concept to context clear, and together with showing thinking we’re nabbing roughly 70% of the examples, so that’s a positive sign. With those caveats, what did we see? design strategy

Social Norms -or- Hey, What are they doing over there?

Usable Learning

I’m working on a change management presentation, and have been looking for some of the social norms research – especially at the practice of using messages that help people understand that the majority of the group is already doing the desired behavior. Thermostats with social feedback (This is one of the actual papers on this pretty widely known example) -  [link].

Why Microlearning Drives Over 20% More Information Retention Than Long-Form Training


As if the potential to transform behaviors and organizations wasn’t intriguing enough, a new study out of Germany indicates that short content drives over 20% more information retention. But in the process of doing its day job—helping learners build successful behaviors—microlearning moonlights as a pretty good transmitter of information, too. The excitement never stops, does it?