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Top 3 ways an intelligent learning platform helps you implement your best customer service training ideas

Matrix

Good customer service is key to a successful business. Happy customers equal profit whether you work in retail, tourism, or web development. However, offering an excellent product or service is not enough to ensure customer satisfaction. The undeniable importance of stellar customer service.

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The Best Companies to Work With For Education E-Learning

Dynamic Pixel

Another investment is when companies are adapting new technologies to their products and services. Microlearning is a way to create small, modular content that learners can easily understand. The content can also be easy and quick to create. Steps to take during a training session to keep your employees engaged.

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How Your Company Can Use eLearning to Achieve Great Customer Service

OpenSesame

Due to the bad reputation customer service can receive, many people dread having to call their service providers for fears of such a situation, which can have an adverse affect on your company. There are two ways in which this fear of customer service can be harmful to you and your company. It’s All About Tone.

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How Your Company Can Use eLearning to Achieve Great Customer Service

OpenSesame

Due to the bad reputation customer service can receive, many people dread having to call their service providers for fears of such a situation, which can have an adverse affect on your company. There are two ways in which this fear of customer service can be harmful to you and your company. It’s All About Tone.

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The Shape of Global Workplace Learning 2020: An Interview with Sriraj Mallick, President, Infopro Learning

Infopro Learning

Training and Learning cannot be viewed as a one-time event in the yearly calendar – planning and preparing for it make organizations stronger and human capital rich. Content curation not only fills up the gap for relevant learning content but helps create learning journeys that empower employees to learn better as well as perform better.

Global 369
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Hospitality Hero in the Making: Unleash Tech’s Potential for Training a Diverse and Deskless Workforce

Time to Know

With often changing staff members, or employees interchanging jobs or responsibilities the training calendar is always full. Training schedules regularly include workshops on customer service, product knowledge, and regulatory compliance. Seemingly, topics that re-occur regularly and similarly each time.

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Reduce admin in your business and leadership training organization

Arlo Training & Events Software

I can replicate events really easily, the waitlist feature is great, and being able to create visibility of our courses through our website means our customers can find information at their fingertips”, says Margarita Sanding, from IRI. You can customize each email and add attachments such as pre-reading. Take a seat.