KnowledgeCity

MAY 31, 2022

One way to make sure your presence is clear is by standing or sitting at an angle where your upper body can be seen by the camera. You also want to avoid sitting too close to the camera so that you don’t appear too big on the screen. Talk to the Camera. Background and Lighting. The Bottom Line.

Authoring Tools 52

Authoring Tools Online Tips Camera 52

CLO Magazine

FEBRUARY 4, 2020

accident avoidance alerts and alarms based on input from a dozen sensors and cameras). Corporate sales, customer service, manufacturing and HR systems will shift from “big bang” updates once or twice a year to continuous feature updates that leverage a personalized notification system based on each user’s current and future needs.

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Coreaxis

MARCH 30, 2021

Maybe the immersive learning is putting you on a phone call with a virtual client or customer, and you have to work your way through either a customer service complaint or a sales call. Immersive learning is like a guided rehearsal through a difficult situation. Mixed Reality.

Simulations 90

Simulations Augmented Reality Virtual World Camera 90

DigitalChalk eLearning

NOVEMBER 6, 2014

The majority of eLearning courses include some sort of online training video, whether it is an instructor lecturing into the camera or a PowerPoint presentation with a voice-over recording. Students learn better if they are shown live demonstrations, especially in customer service or sales. Include demonstrations.

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Video Screencast Lecture Create 76

OpenSesame

FEBRUARY 3, 2016

If your company has Pizza Mondays or celebrates birthdays a certain way, bring along a camera next time and don’t hesitate to capture the moments. To achieve sleek and eye-catching visuals, it might be a good idea to invest in a high quality camera for Instagram (this can be anything from a Canon rebel t3i to a smartphone camera).

Business 40

Business Tips Social Media Camera 40

OpenSesame

FEBRUARY 3, 2016

If your company has Pizza Mondays or celebrates birthdays a certain way, bring along a camera next time and don’t hesitate to capture the moments. To achieve sleek and eye-catching visuals, it might be a good idea to invest in a high quality camera for Instagram (this can be anything from a Canon rebel t3i to a smartphone camera).

Business 40

Business Tips Social Media Camera 40

Ninja Tropic

NOVEMBER 23, 2022

Customer Service Training. . The person delivering the material gets in front of the camera and recites the tips and learning material to the audience. Meaning you can produce the video with talking head style videos in front of the camera or screen recording tutorials, or any combination of the two. Safety Training. .

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Diversity Training Video Blended Learning Effectiveness 52

Ninja Tropic

NOVEMBER 23, 2022

Customer Service Training. ?. The person delivering the material gets in front of the camera and recites the tips and learning material to the audience. Meaning you can produce the video with talking head style videos in front of the camera or screen recording tutorials, or any combination of the two. Safety Training. ?.

Diversity Training 52

Diversity Training Video Blended Learning Effectiveness 52

CLO Magazine

MAY 1, 2017

I have a family member who doesn’t blink an eye about going to corporate on the rare occasions that “let me talk to your manager” doesn’t resolve a poor customer service experience. Then she’ll mail it — not by e-mail mind you — by way the United State Postal Service. That’s all the better for consumers.

Social Media 54

Social Media Customer Service Camera Culture 54

Litmos

JULY 25, 2019

It’s not about how awesome your product or service is, it’s about how awesome your customer is because of your product or service. For example, with cameras, it’s not taking great photos, but being a great photographer. Getting there is about more than customer service, of course.

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Roles Performance Support Support SAP 76

Ed App

JANUARY 27, 2023

Top Employee Training Guide #2 – Call Center Customer Service EdApp has also created an excellent employee training guide for customer support professionals who need to communicate with their customers through calls. This puts them, as well as their clients, at high risk of electric shock or burn.

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Guide Compliance Training Training Train 40

learnWorlds

DECEMBER 12, 2019

and buy a microphone, a video camera and a lighting kit that helps to create professional videos. Your students’ support is essentially your customer service point. Here’s how… Use your smartphone camera: most smartphones come with a high-quality camera. Student Support.

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Cost Course Online Develop 124

Hurix Digital

MAY 29, 2020

Smartphones today come loaded with a range of advanced hardware technologies such as GPS, cameras, microphones, voice notes, and so on. AI in custom application development is vital for giving customers just want they want. Integrating Hardware Tech into Application Processes . Final Thoughts.

Roles 52

Roles Custom Develop Microphone 52

STRIVR

DECEMBER 4, 2019

The first example is customer experience training for associates on in-store processes and how to identify and assist a customer that needs help. VR training modules are shot using 360-degree cameras for complete immersion.

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Custom Training Train Association 86

Kapp Notes

MAY 20, 2008

Molotov Alva turns the virtual camera on his virtual self. Have the learner be whisked to a customer site and have a customer give a virtual tour of their facility and explain what they do and how they interact with their customers.

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Second Life Create IBM Movie 105

STRIVR

FEBRUARY 10, 2020

Importantly, because there are fewer cuts to the video, camera placement and actor direction are critical. This prompt affords the learner freedom to explore the space around her but also provides agency in what to look for in the space to accomplish the learning objective. Thoughtful immersive design makes VR. VR is simply a tool.

Learning Environment 87

Learning Environment Environment Compliance Training Content 87

CLO Magazine

MAY 28, 2019

“Sales and service are usually siloed in the automotive industry,” said Vlad Shishkaryov, CEO of Bridge Learning Technologies, the management consultancy that created the technology for the competition. Lack of communication between the two teams can cause customer service to suffer. There were cameras everywhere,” said Hearn.

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Strategy Sales Camera Pipes 46

Innovative Learning Group

JULY 9, 2018

If you want to teach someone how to perform functions using a new software program or provide practice in handling customer services issues, then a VILT approach would be appropriate. If you want to inform everyone on the company’s progress in reaching key performance indicators, then a webinar would be a good choice. Make it solid.

Diversity Training 40

Diversity Training Authoring Tools Poll Training 40

Innovative Learning Group

JULY 9, 2018

If you want to teach someone how to perform functions using a new software program or provide practice in handling customer services issues, then a VILT approach would be appropriate. If you want to inform everyone on the company’s progress in reaching key performance indicators, then a webinar would be a good choice. Make it solid.

Authoring Tools 40

Authoring Tools Diversity Training Poll Training 40

fewStones

MAY 1, 2023

It’s no wonder why HubSpot Academy and LinkedIn Learning, world leaders in free online training for marketing , sales and customer service professionals, use video formats to conduct their courses.  You’ll most likely be working with a videographer in Singapore or be filming the scene using a video camera.

Productivity 52

Productivity Product Video Guide 52

KZO Innovations

MARCH 6, 2015

Videos are particularly effective when they can demonstrate the “how-to” or “how-to-not,” especially when the eLearning course revolves around customer service and sales. Videos should be short, thought provoking, and well focused in order to capture learners’ attention and keep them engaged. Last but not least, try to be creative.

Video 40

Video Tips Effectiveness eLearning 40

JCA Solutions

JANUARY 2, 2019

For example, it could be as simple as helping someone learn the parts of an automobile engine by using a smartphone or tablet camera and having labels overlay the real-time display. Imagine AR being used to provide guided on-the-job training for hands-on work or implementing real performance support systems for customer service agents.

Learning Technologies 45

Learning Technologies Augmented Reality Technology Simulations 45

TechSmith Camtasia

JULY 19, 2012

I create screencasts in order to better train our staff, park rangers and park volunteers on our computer systems as well as on customer service skills. My video camera, a good microphone, etc. Our company operates retail gift stores in national parks. It took five days from start to finish and was in a news broadcast theme.

Screencast 91

Screencast TechSmith Jing SnagIt 91

Growth Engineering

NOVEMBER 1, 2016

Use the Camera. Let’s say you want to challenge your learners to give an example of good customer service. With complete visibility, other learners can see who they need to ask if they’re confused about something. For a successful mobile learning programme, your learners need to be able to accomplish each task quickly.

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Mobile Learning Mobile Games Player 40

eLearning 24-7

JANUARY 18, 2024

OR the vendor for customer service. We will send you the slide deck after the presentation – I rarely see it. I understand what you are asking, but we want to show you more (Hey, I don’t care) My favorite is still the “they spent all this time,” because the quote came from the CEO, who was on the call. 

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Learning System System RFP vendor 69

eLearningArt

SEPTEMBER 29, 2016

These are perfect for customer service and sales trainings. All sets have the characters looking towards and away from the camera. Check out all the costume characters here. Phone images. We have some great additions to the phone sets. Check out the latest phone images. Scrubs images.

Music 0

Music Diversity Training Photo Images 0

STRIVR

FEBRUARY 10, 2020

Importantly, because there are fewer cuts to the video, camera placement and actor direction are critical. This prompt affords the learner freedom to explore the space around her but also provides agency in what to look for in the space to accomplish the learning objective. Thoughtful immersive design makes VR. VR is simply a tool.

Learning Environment 59

Learning Environment Environment Compliance Training Content 59

Petra Mayer

MAY 1, 2021

Hmm, yeah, so you, you really spoke about a range of different types of videos from marketing all the way to product and, and also customer service in some ways. I’m more of I would prefer to see live action videos, so people who are actually speaking on camera. So that’s where we have to be really careful.

Video 52

Video Develop Outsource Camera 52

Limestone Learning

SEPTEMBER 30, 2021

Gwen has over twenty years of experience in training and development, customer service supervision and quality assurance initiatives. PT: Lights, Camera, Action: Behind the Scenes of Successful Virtual Events Have you wondered how to set yourself up for success in your online events? Wednesday, October 6, 2021, 9 a.m.–10

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Free Diversity Training Compliance Training Brandon Hall 137

eFront

MAY 30, 2017

The West Japan Railway System, for example, uses cameras which give off signals that show intoxication, which in turn helps to stop deaths from people falling on the tracks. If the customer service team are under-performing when it comes to handling a certain style of client request, the feedback and time scores may reflect this.

Blended Learning 59

Blended Learning Training Train eLearning Strategy 59

TechSmith Camtasia

MARCH 9, 2013

I’m still surprised that I was even able to articulate my thoughts on camera! I was a really shy and self-conscious freshman, so being in front of everyone was socially debilitating to some degree. Fortunately, I don’t think I put my foot in my mouth too many times. Regardless, it was a really good learning experience!

Social Media 103

Social Media TechSmith Media Social 103

TechSmith Camtasia

MAY 3, 2010

I used to dabble with editing when VHS cameras were the rage. I do some on-camera work, but mostly just narrate video captures. My ideas come from several sources, obviously, our products and services, especially new ones, like the web conferencing tool we just recently released. Click to watch one of David's latest screencasts.

Technology 101

Technology Screencast Instructional Design TechSmith 101

CLO Magazine

NOVEMBER 18, 2016

Coppage installed GoPro cameras on training buses, and recorded videos let candidates evaluate their own driving. The MTA is committed to providing service to customers with disabilities. To elevate this portion of the training, Coppage found and refurbished three electronic wheel chairs.

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Kirkpatrick Metrics Evalution Association Learning Management System 32

eLearning 24-7

FEBRUARY 28, 2013

Anyway, not sure how that played out when they had some clients who moved from Absorb to SmartLab and then ended up going back to Absorb – not an ideal customer service move IMO. A little late to the game for some features that others already had in play. The other component – a video content management system.

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SharePoint LMS vendor iPad 95

LifterLMS

MARCH 31, 2024

So by showing up vulnerably with a question on that call, other people on the call, see them, everybody’s cameras on. And if something, if you look at our reviews online, almost all of them mentioned our customer support, our customer service, just cause we, really care and that just comes from me.

Coaching 75

Coaching Authoring Tools Course Podcasts 75

eLearning Architect

FEBRUARY 11, 2016

Customer services managers will start to get excited because they could see that training courses on how to speak with customers were available. The first thing we did was set up video cameras to record all of the classroom sessions. Improved customer service scores? Increase sales of a particular product?

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Compliance Training eLearning Strategy Corporate eLearning eLearning Consultant 134

Axonify

AUGUST 11, 2017

Finally, leverage your mobile learning to provide a rapid access database of information and answers for your people, so they can accelerate everything from customer service to daily tasks. You can use the same tools used for feedback—cameras, video capture, audio capture—to encourage your employees to learn from one another.

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Mobile Learning Mobile Solution Camera 113