Jay Cross's Informal Learning

JUNE 25, 2010

David Gurteen has written his “Knowledge Letter&# every month for the last ten years. I’ve followed David’s adventures in Knowledge Management for years. David has been a major influence on my views of knowledge management. 120 issues! Here’s proof. Take a look.

KM 40

KM Knowledge Newsletter Knowledge Worker 40

ID Reflections

AUGUST 1, 2010

Excerpts from the Best of T+D | 2007 - 2009 Harold Jarche in Skills 2.0 : As knowledge workers, we are like actors--only as good as our last performance. In a knowledge economy, the individual is the knowledge creator, and relationships are the currency. Knowledge Delivered in Any Other Form Is.

Learning 2.0 132

Learning 2.0 Blended Learning Social Networks Gartner 132

Joitske Hulsebosch eLearning

JUNE 7, 2009

Tags: knowledge workers elearning knowledge management.

Instructional 90

Instructional Instruction Knowledge Worker Knowledge Management 90

ID Reflections

DECEMBER 28, 2010

The paragraph below taken from Harold Jarche’s post Success depends on who we work with reminded me of a post I had written some time back, the Molotov cocktail = Weak ties x complicated knowledge. Weak ties create havoc when people need to transfer tacit knowledge. I have pasted the quote below: 1. What is required is diversity!

Cognitive 165

Cognitive Diversity Training Social Networks Knowledge Worker 165

Learnnovators

AUGUST 19, 2015

Her work with various companies like Tata Interactive Systems, Zensar Technologies, ThoughtWorks and Future Group has given her a width of experience that spans instructional design, workplace learning strategy, knowledge management, social learning and community management, and people development.

Social Networks 188

Social Networks Diversity Training Community Social Network 188

Learnnovators

NOVEMBER 9, 2015

The 9:00 am to 5:00 pm notion of work is all but vanishing, at least for the knowledge workers. The baby boomers are retiring taking their tacit knowledge and experience with them. Work has become location agnostic; workplace is no longer defined by a brick and mortar building.

Diversity Training 172

Diversity Training Cognitive Blended Learning Network 172

Instancy

JANUARY 25, 2011

technologies enable rapid knowledge content creation by not just having a one-directional information flow from the instructional designer or subject matter expert to the learner. There is a big push now to encourage participation from the end-users/knowledge-workers – a community–based learning and knowledge management environment.

Social Networks 52

Social Networks Technology Mashups Management 52

ID Reflections

DECEMBER 28, 2014

Over the next two decades we can expect the knowledge of the world to be digitalised, with an exponential rise in user-generated content, "wise-crowd" application and open innovation applications." Loss of tacit knowledge Attrition, retirement, siloed pockets – all lead to the loss of tacit knowledge so critical to organization success 5.

Network 202

Network Diversity Training PKM Communities of Practice 202

Instilled

JULY 2, 2019

A constant state of connection has grown increasingly common, especially for knowledge workers. Because of its on-demand consumability, microlearning can elevate productivity and performance—delivering concise, targeted learning content designed to close gaps in skills and knowledge. Capture tacit and institutional knowledge.

Learning Technologies 40

Learning Technologies Technology Learner Communities of Practice 40

Tony Karrer

APRIL 14, 2009

I just saw When Knowledge Management Hurts … Professors Martine Haas from the Wharton School and Morten Hansen from INSEAD , for example, examined the use of internal knowledge systems by teams of consultants in one of the big four accountancy firms trying to win sales bids.

Search 100

Search eLearning Consultant Pattern Consulting 100

Tony Karrer

OCTOBER 6, 2007

I've been slowly making my way through Thomas Davenport's book Thinking for a Living - How to Get Better Performance and Results from Knowledge Workers. Bill Ives argues that his own blog is really a vehicle for managing his own personal knowledge. But, wow, there was one part that just. well here it is.

Blogging 100

Blogging Write Blog Knowledge Worker Social Software 100

Clark Quinn

OCTOBER 1, 2008

To me if you make the definition of "e-learning" so expansive (and yes, I realize there is overlap between e-learning and knowledge management but to classify knowledge management activities as learning seem silly) it makes the term almost meaningless. What am I missing here?

Specialist 100

Specialist Wiki RSS eLearning 2.0 100

Tony Karrer

APRIL 21, 2009

Drafting a program to teach adults to use the right means of knowledge transfer is probably at least as difficult as teaching children to be discerning about information accessible on the Internet. Yet there is no doubt that discernment forms a large part of selecting efficient and effective means for knowledge transfer.

Conversation 100

Conversation KM Taxonomy Network 100

Tony Karrer

OCTOBER 27, 2008

There are also several studies of knowledge worker practices that suggest that a lot of what is effective is quite personal. It's always interesting to hear the perspective of someone with a background in Knowledge Management discussing these things. How can the organization capture the knowledge, learning, etc.?

Work Skills 100

Work Skills Skills Develop Social Bookmarking 100

CLO Magazine

JANUARY 25, 2018

In the past, the notion that knowledge is power meant people were expected to learn and remember what they learned in order to act. In today’s world where knowledge generation is increasing and half-life is shortening at an alarming rate, access to knowledge is where the power truly lies. According to a 2014 McKinsey and Co.

Network 81

Network Expert Content IBM 81

Tony Karrer

MARCH 16, 2009

But there was another significant trend in the answers… Learning and Work Converge In a world where Knowledge Work and Learning is Inseparable , finding ways to support and improve work is the same as finding ways to support and improve learning. Jay Cross in Ten Years After puts it: In a knowledge society, learning is the work.

eLearning Consultant 103

eLearning Consultant Consulting Job Management 103

Tony Karrer

APRIL 13, 2010

Google Buzz , Google Wave and PKM PKM stands for Personal Knowledge Management, which is a definite passion of mine (see Work Literacy and Social Media for Knowledge Workers ). I’ve grouped them and commented on what I’m seeing. So, here’s what we are already seeing this year.

Innovation 111

Innovation Compliance Training Google Wave PKM 111

Tony Karrer

JUNE 8, 2009

, May 19, 2009 25 Tools: A Toolbox for Learning Professionals 2009 , May 19, 2009 The End in Mind " A Post-LMS Manifesto , May 8, 2009 Micro-blogging at Work , May 30, 2009 Using Elgg as as Social Learning platform , May 2, 2009 Learning with 'e's: e-Learning 3.0 , May 4, 2009 Does technology change the nature of knowledge?

Social Networks 100

Social Networks Wiki Corporate eLearning Case Study 100

Big Dog, Little Dog

MAY 21, 2006

Skills versus knowledge - FE News. It seems that skills win here: passing exams by rote is a combination of basic skills that include, copying, memorizing and regurgitating, whilst knowledge sits in the corner talking to itself. Leapfrogging Through Local Wisdom: Knowledge Management for Development - World Changing.

News 32

News Knowledge Knowledge Worker Google 32

Big Dog, Little Dog

OCTOBER 2, 2005

The knowledge (worker) economy - KM World. How many knowledge workers are there? Metaphors are a category of personal knowledge management (PKM) tools. Mortimer Adler devotes much of A Guidebook to Learning: For the Lifelong Pursuit of Wisdom, to railing against alphabetical order. Although the U.S.

KM 32

KM Knowledge PKM News 32

Big Dog, Little Dog

JUNE 28, 2005

Knowledge Management: No Such Thing As A Knowledge Worker. For those who manage well, there is a bright and prosperous future. For those who are managed, the future-certainly the income prospects-are not so bright. Visual Cognition Lab. Videos on cognition and stimuli. Tools for collaboration.

Cognitive 32

Cognitive Knowledge News Knowledge Worker 32

Big Dog, Little Dog

DECEMBER 29, 2005

I also had a chat a few days ago with a Wall Street Journal reporter who is researching an article on knowledge worker productivity. I said yes, and mouthed the old Peter Drucker chestnut that "making knowledge work productive is the greatest economic challenge of this century." He asked me if the subject is important.

Wiki 32

Wiki Knowledge News Journal 32

eLearning Learning Posts

APRIL 6, 2010

PKM in a nutshell - Learning and Working on the Web , March 22, 2010 Personal Knowledge Management: A way to deal with ever-increasing digital information. Social Media for Knowledge Workers - eLearning Technology , March 30, 2010 Lot s of information on different social media tools that knowledge workers should know about.

Instructional Design 40

Instructional Design Diversity Training Authoring Tools ADDIE 40

Vignettes Learning

JULY 15, 2008

Michelle asks this question: "In talking with various experts in the worlds of Information Literacy, Information Seeking, Personal Information Management (PIM), Personal Knowledge Management (PKM), Personal Learning and others, it seemed that there's a fairly consistent opinion that once you drill down with most knowledge workers, there's a gap between (..)

Social Learning 40

Social Learning PIM Social PKM 40

Tony Karrer

FEBRUARY 22, 2011

iPad Cornerstone OnDemand Plateau Saba Augmented Reality Cloud Computing Analytics Mobile Learning GeoLearning Performance Support Outsource Low Cost iPhone Learning Theory Creative Commons Facebook Portal Learn.com Leadership eLearning Strategy Knowledge Management Voiceover Obviously, the Cornerstone OnDemand is because of the IPO.

Predictions 198

Predictions Diversity Training Compliance Training Authoring Tools 198

Jay Cross

NOVEMBER 15, 2009

I sensed that learning and knowledge management were converging and invited bloggers form both sides to get together at the Tidehouse to share viewpoints and guzzle beer. The mid-1990s saw a knowledge-sharing culture at E&Y that guided behaviors, activities, and goals and was viewed as a competitive advantage.

KM 38

KM Social Networks Authoring Tools Case Study 38

eLearning Learning Posts

AUGUST 4, 2009

LinkedIn Guide for Knowledge Workers - eLearning Technology , July 6, 2009 How to use LinkedIn more effectively as part of your knowledge work. Personal in Personal Knowledge Management - eLearning Technology , July 22, 2009. Knowledge Skills Mentoring Tips - Best of eLearning Learning , July 14, 2009.

Social Media 40

Social Media Media Social Skills 40

CLO Magazine

JANUARY 19, 2017

They are coming out of budget meetings feeling less like “executioners” ready to cut payroll and more like “executors,” ready to execute learning and knowledge management strategies in support of growth. It makes sense. Growth Through Mergers and Acquisitions.

Diversity Training 32

Diversity Training Performance Support Sales Internationalization 32

Clive on Learning

FEBRUARY 27, 2007

Boot camps raise many interesting questions about the efficiency/effectiveness/ethics of knowledge cramming, which I have yet to get my head round. There's been a greater recognition of the fact that knowledge workers don't actually need to know everything, they just need to know someone (or some thing) that does.

CD-ROM 40

CD-ROM Compliance Training Social Networks Wiki 40

Tony Karrer

MAY 13, 2009

As I've said many times, for concept workers work and learning are inseparable. For a knowledge worker, generally its something like the start of a new project or a new kind of situation that sparks the need for learning. Help people manage the content and organization of their desktop. But it shouldn't just be me.

Coaching 103

Coaching Online Long Tail Knowledge Worker 103

eLearning Learning Posts

OCTOBER 5, 2010

JSB on the roots of informal learning - Internet Time , September 5, 2010 Informal Learning begins with these words: “THIS IS A BOOK about knowledge workers, twenty-first-century business, and informal learning. Knowledge Management Contexts: Peter Drucker is a post from: E-Learning Curve Blog. What’s that you say?

Blended Learning 98

Blended Learning PLE Text-to-Speech eLearning Consultant 98

eLearning Learning Posts

MARCH 3, 2010

E-Learning along the curve: adapting to knowledge workers learning needs - The E-Learning Curve , February 18, 2010 Formally-structured approaches to learning are best deployed to novices in the relevant discipline or skill area. Good ideas have better acceleration. This is an important innovation lesson as well.

Google Buzz 40

Google Buzz iPad Blended Learning Google 40

eLearning Learning Posts

MAY 3, 2010

If there was a perfect assessment system, someone could just prove what they know, regardless of how they gained the knowledge. A group of people felt that an organisation should make a far sighted decision decision about their knowledge platform and select one that offers features to scale, rate and manage information better.

Google Buzz 85

Google Buzz iPad Blended Learning Google 85

Jay Cross's Informal Learning

JANUARY 24, 2010

Here we go: Learning is a dirty word because executive managers have a hard time hearing it. You think of improving skills and increasing knowledge. Knowledge management may be two words, but it’s a single concept. Knowledge is inherently unmanageable. His words were dirty; mine are bad for business.

Social Networks 89

Social Networks CLO KM Movie 89

Jay Cross

DECEMBER 19, 2013

The basic unit of social business technology is personal knowledge management, not collaborative workspaces.” ” Knowledge. The TED of all Leadership Management Conferences – A Review of the Drucker Forum 2013 DAN PONTEFRACT | MONDAY, NOVEMBER 18, 2013. They don’t have docents, they have Explainers. PKM in 2013.

Doc 58

Doc PKM Privacy Write Blog 58

Jay Cross

AUGUST 24, 2013

The basic unit of social business technology is personal knowledge management, not collaborative workspaces.” ” Knowledge. How writing a blog can make you a better manager. ‘I often think back to my days as a line manager. 2b2k] Knowledge in its natural state DAVID WEINBERGER | SUNDAY, JUNE 2, 2013.

Doc 36

Doc Social Networks Write Blog PKM 36

Jay Cross's Informal Learning

JANUARY 10, 2009

Why is this a management responsibility? We’re a Knowledge Business,” say an increasing number of CEOs. People are our most important asset,” say managers. In the Age of Networks, customers can vanish and knowledge workers cross the chasm in the blink of an eye. Knowledge is power.

Authoring Tools 57

Authoring Tools Network Corporate eLearning Compliance Training 57