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Team Performance Consulting for Increased Productivity

Infopro Learning

Today organizations are rapidly transforming their everyday business practices to improve efficiency and better meet changing customer needs. Many organizations have adopted new software, processes, and procedures to adapt to the current market. However, these rapid transformations can disrupt employee performance.

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The Performance Ecosystem and L&D

Clark Quinn

On LinkedIn recently, a survey in a post asked whether L&D should simply become performance consulting (Y/N). So here’re some thoughts on the Performance Ecosystem and L&D. To start, she cited how I wanted to move to Performance and Development. It includes facilitation as well as performance interventions.

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How does a Digital Adoption Platform Help Customer Support?

Ontuitive

In a survey conducted by NBC, the vast majority of the responders said that customer service has gotten worse during the pandemic times. The attrition rate for customer care teams also increased by nearly 50%in 2021, causing inconsistent performance. However, companies are struggling to adapt to the post-pandemic era.

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Onboarding New Employees: Strategies for Better Performance and Retention

Infopro Learning

Improving the employee onboarding process has recently become a high priority for many organizations and it is not surprising if you consider the benefits. Quality onboarding can lead to significant improvements in employee performance and employee retention rates. Utilize a new employee onboarding checklist.

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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

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What Is In-App Support For Employees And How Does It Help Your Organization?

IT Training Department Blog

In-App Support can be used for consumer-facing software or employee-facing software. There is some overlap in use cases for in-app support, but even for similar use cases, it would be used in very different ways. In-App support gives employees information and help they need when and where they need it.

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Building Resilience: Strategies for HR to Support Well-being and Engagement

KnowledgeCity

In this article, we’ll explore essential strategies HR can implement to cultivate a resilient workforce and support employee well-being. By promoting resilience within teams, HR professionals can create a positive work environment where employees feel supported, empowered, and capable of overcoming obstacles.