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Good vs Great Customer Service

Unboxed

Good vs Great Customer Service. Good vs great customer service can make all the difference to your bottom line. Did you know that 84 percent of businesses that focus on customer service see an increase in revenue as a result? If you want to see revenue increase, start with customer service.

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Unlocking sales success: Key sales metrics and insights

TalentLMS

In sales, numbers speak louder than words. And when it comes to sales, it’s a roadmap to closing more deals, having happier customers, and achieving a fatter bottom line. Ready to unlock your sales potential? Ready to unlock your sales potential? Let’s focus on the numbers that will boost your sales strategy.

Metrics 52
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The Cost of Misinformation in Customer Service

Inkling

Whether your business deals with sales, in-home services, on-site technical support, or customer support by phone, your front-facing employees need access to the right tools in order to meet and exceed your customers’ expectations. Better customer retention. Negative brand sentiment.

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A Guide to Predictive Analytics for Business Excellence

Hurix Digital

We owe a lot of our success to planning, from personal ventures like saving for a trip abroad to professional tasks like preparing for expected customer demand. In business, estimating future sales and growth is called forecasting or prediction. How important is this concept?

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The complete guide to effective customer service training

TalentLMS

So, to become (and stay) the brand of choice, companies must either offer the lowest price, or the best customer service experience. Gartner found that more than 80% of companies expect to compete almost solely on the basis of customer experience by 2020. What skills do you need for customer service?

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Best 50 Business Ideas for Women in 2024

learnWorlds

In today’s dynamic and inclusive business landscape, women make significant strides in entrepreneurship , contributing to economic growth and innovation. According to American Express, women-owned businesses make up 30 percent of all businesses in the US and are already generating about $1.5 trillion in revenue.

Ideas 52
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Launching Your eBook Store in 2024: A Step-by-Step Guide

Kitaboo

Physical books have started to see a decline in today’s digital age, with WordsRated reporting that trade book sales were down 10.11% in 2022 as compared to 2021. This shift in content philosophy exemplifies the need for businesses and publishers to open their own eBook store in 2024. Table of Contents I. Table of Contents I.

eBook 52