Play.ht

APRIL 15, 2024

Ever since I started working in AI, I’ve seen firsthand how conversational AI for customer service technology can transform the way we interact with customers. It’s fascinating to see how these tools are not just changing, but significantly improving the customer experience across various sectors.

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Learning Pool

DECEMBER 11, 2023

Launching AI Conversations, a generative AI offering that allows employees to practice challenging workplace conversations, in October 2023, we’re proud to have placed in two categories at the Brandon Hall Excellence in Technology Awards. This collection focuses on managing the performance of a direct report.

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IT Training Department Blog

MAY 28, 2024

We’ve all had difficult conversations with subject matter experts (SMEs) and project stakeholders. No matter how much we plan, there’s still a high likelihood of risk that causes a difficult conversation. This post will help you navigate a difficult conversation on why the navigation shouldn’t be locked.

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TalentLMS

OCTOBER 19, 2023

Picture this: You’re standing with your colleagues in a circle, ready to participate in the all-time-classic exercise for building trust. The trust fall. You close your eyes, take a deep breath, and fall backward, trusting your peers to catch you. Trust falls and similar activities are entertaining and work well as icebreakers.

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Learning Pool

OCTOBER 5, 2023

NEW YORK and DERRY, October 5, 2023 — We’re thrilled to announce the launch of AI Conversations , a generative AI offering that allows employees to practice challenging workplace conversations with an AI generated character. It’s a breakthrough way for companies in any industry to ensure productive workplace conversations.

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Integranxt

JANUARY 8, 2024

In 2024, Conversational AI stands at the epicenter of business transformation, revolutionizing how companies interact with their customers and streamline internal processes. It powers sophisticated tools like chatbots, virtual assistants, and AI-driven customer support systems. billion U.S. dollars by 2025. million U.S.

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Infopro Learning

DECEMBER 26, 2023

Sales should be dynamic, meaning demand adjustments must be made to accommodate market shifts and evolving customer requirements. Your sales approach is a continuous journey that needs to adapt to changes in your industry, product offerings, and customer requirements. The heart of any business is found in its sales.

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The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

SEPTEMBER 13, 2023

In the vast and ever-evolving landscape of digital commerce, where most modern-day marketers focus on driving website traffic, one key metric that is often overlooked is the Conversion Rate. And you’d be surprised to know that companies spend just $1 on conversion rate optimization for every $92 spent on customer acquisition.

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The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

AUGUST 9, 2023

The more it grows, the more important optimizing your eCommerce conversion funnel becomes. The good news is that the principles of conversion funnel optimization apply universally, whether your business is big or small. We’ll then talk about how to use data for ongoing conversion rate optimization.

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Integranxt

MARCH 14, 2024

In the ever-evolving media and entertainment industry, fostering positive customer experiences is paramount to building brand loyalty and driving subscriptions. Customer support plays a crucial role in achieving this goal, ensuring a smooth journey for users and addressing their needs efficiently.

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Hurix Digital

FEBRUARY 7, 2024

In this article, we’ll delve into XML conversion best practices to facilitate error-free data migration. Effective XML conversion ensures seamless data transfer while preserving the structure and integrity of the information. Also Read: 5 Ways XML Conversion Services Save You Money!

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The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

NOVEMBER 2, 2023

In the competitive space of eCommerce, boosting conversion rates is the key to turning website visitors into loyal customers and driving revenue. But what exactly is conversion rate optimization (CRO) in eCommerce, and how do you improve it? What is the conversion rate optimization in eCommerce?

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Infopro Learning

OCTOBER 23, 2023

Salespeople need to understand how to craft persuasive messages tailored to buyer needs, how to handle objections, and how to build trust with potential customers. Sales methodologies offer a roadmap for structuring sales conversations, identifying leads, nurturing prospects, and closing deals.

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InWhatLanguage

MAY 27, 2022

The most critical factors are trust, openness, professionalism, and accountability. . Interpreters do not need pre-written conversations or dictionaries because interpretation is delivered at the moment. Creating a partnership with a reliable language partner is essential if you want to have trust in your interpreter.

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Play.ht

APRIL 15, 2024

Conversational AI is changing how we interact with the world around us, and nowhere is this impact more pronounced than in the insurance industry. Key features and capabilities of conversational AI Natural language processing (NLP) Conversational AI uses advanced technology called natural language processing, or NLP.

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Hurix Digital

JANUARY 9, 2024

In this blog post, we’ll understand how meticulous business proofreading services can substantially improve your website’s conversion rate and ultimately contribute to a more credible and compelling online presence. A website that exudes professionalism is more likely to instill trust in its visitors.

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Kitaboo

MARCH 20, 2024

As the demand rises, white label eBook readers help authors reach a wider audience as they can be customized for use. You can customize your eBook store with 100% control over your marketing and branding efforts and establish a credible reputation among your audience as a publisher. Here are some key benefits of such solutions: 1.

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Rustici Software

JUNE 25, 2023

Making sure everyone is included in conversations and decisions means being more intentional with our interactions and adjusting how we meet and communicate. We rely heavily on tools like Slack and Google Meet to share updates and have those face to face conversations that just happened organically when we all shared the same working space.

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Play.ht

APRIL 15, 2024

Ever had a conversation with a bot that left you impressed by how smart it sounded? Both scenarios are everyday examples of two different technologies in action: chatbots vs conversational AI. What is conversational AI? The AI is designed to give responses that are not only correct but also fit the context of the conversation.

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fewStones

DECEMBER 4, 2023

A testimonial video is a type of corporate video where satisfied customers share their positive experiences with a product, service, or brand. These videos often feature customers discussing how the product or service has benefited them, showcasing specific examples of success or transformation.

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Brilliant Teams

JULY 31, 2023

Flash to HTML5 Conversion: Ensuring Compatibility and Accessibility - Introduction Discover the importance of Flash to HTML5 conversion for ensuring compatibility and accessibility. Learn how this conversion impacts user experience, search engine optimization, and website performance. Why is Flash to HTML5 Conversion Important?

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Hurix Digital

FEBRUARY 8, 2024

Today, the dynamic digital landscape demands meticulous attention to data security, especially during a sensitive procedure like XML file conversion. Today, we will discuss the critical strategies that are essential to creating a robust security framework around your XML file conversion processes. Let’s dive in!

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Fly Plugins

FEBRUARY 10, 2024

If your students are able to achieve their learning objectives successfully you will likely have less customer churn and less customer attrition which keeps more money in your pocket and also leaves you with raving customers which may purchase additional courses from you.

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Infopro Learning

JANUARY 27, 2022

Based on recent employee engagement survey results (Including Inopro’s Unlock Engagement Survey) along with numerous conversations with leaders and employees, the major forces driving employee cynicism appear to be: Pandemic Response – The inadequacy and inefficiency of government leaders and bureaucracies have been on display for all to see.

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Infopro Learning

FEBRUARY 5, 2020

An effective product knowledge training program can equip your sales team with essential skills, improve your organization’s reputation, boost customer satisfaction and increase sales. This greatly improves customer experiences and can improve your sales team’s abilities on many levels. Builds Trust with Customers.

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Kitaboo

JUNE 6, 2024

This blog discusses the top free DOCX to ePub converter software that will make the ePub conversion process a breeze! Tips to Choose the Best DOCX to ePub Converter Device Compatibility Customization Options Speed and Efficiency User-Friendly Interface Security and Privacy III. Table of Contents: I.

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Hurix Digital

MAY 8, 2024

Know all about how you can make your customers’ experience more suited to your business goals in this blog. Table of Contents: What are the Different Stages of Customer Experience Post-Onboarding? Service Delivery and Management Ongoing Support and Optimization Feedback and Improvement How to Keep an Eye on Customer Experience?

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Infopro Learning

JANUARY 27, 2022

Based on recent employee engagement survey results (Including Inopro’s Unlock Engagement Survey) along with numerous conversations with leaders and employees, the major forces driving employee cynicism appear to be: Pandemic Response – The inadequacy and inefficiency of government leaders and bureaucracies have been on display for all to see.

Social Media 221

Social Media Trust Leadership Sales 221

learnWorlds

JULY 7, 2023

Let’s face it: engaging customers is no easy feat. But here’s the thing: if you want to achieve your business goals and set sail towards success , you can’t settle for customers just skimming through your carefully crafted content. Increased customer satisfaction Engaged customers are more satisfied customers.

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Kitaboo

OCTOBER 23, 2023

While brands, publishers, and other entities can reach customers through multiple channels, there is a definite struggle to capture and sustain consumer attention. Content customization at scale is emerging as a core pillar of personalization, and this is where digital publishing technology plays a key role in delivery.

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Kitaboo

MARCH 30, 2024

Its user-friendly interface simplifies the conversion process, accommodating various content sources, from websites to documents. These platforms offer easy customization, allowing you to establish a unique identity in the digital reading market. Connect with our team for further details.

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Rustici Software

JUNE 3, 2021

At Rustici, we’ve always prided ourselves on our customer service. Even from its early days , the focus for our customer support team has been one word: delight. I had certainly been ‘satisfied’ in the past with various customer support interactions, but ‘delighted’? It felt a bit. over-the-top. Not really.

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Paradiso Solutions

JULY 11, 2021

Product training is a learning program where all your employees fully understand and improve their skills to communicate with customers about the organization’s products or services. Basically, the main goal of this program is to help the customer with basic problems found in the manual. Why Is Product Knowledge Important?

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Hurix Digital

SEPTEMBER 25, 2023

When you ask the AI bot what ChatGPT for customer service can do, it generates, “ChatGPT empowers customer support professionals with lightning-fast responses, automated solutions, and data-driven insights, supercharging efficiency.” How is Its Training Relevant for Customer Service Efficiency? What is GPT?

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Docebo

NOVEMBER 11, 2019

So, what about what our peers, managers, and customers have to say? In business, listening is one of the most important skills that you can have , especially if you take care of a team or have a customer-facing role. Why you Should Listen to Your Customers. Play it safe – listen to what your customer is asking for.

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Learning Pool

APRIL 20, 2023

The partnership will kick off with the release of Converse , an AI-powered tool designed to help users practice difficult conversations. As the user has the conversation they get real-time feedback from the AI ‘employee’ and have the opportunity to redirect the conversation.

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Ed App

DECEMBER 21, 2021

Equipping your team with tips for quality customer service is essential so they can help customers find value before and after their purchases. This goes to show how customer service is central to every business’s operations. Tip for Quality Customer Service #1 – Sharpen your product knowledge.

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