Trina Rimmer

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4 Writing Tips for Better Learning Content

Trina Rimmer

A SME hands you their source material for a critical training project. Well, neither will your audience. So now what? How do you turn wordy corporate speak into compelling, purposeful content? 1. Speak to the individual. Imagine yourself in a conversation with one person and use that language convey your ideas. Ask SMEs to paraphrase wordy corporate speak. Use the “we-we” test. Avoid superlatives.

Repeat After Me: eLearning is a Technology Solution

Trina Rimmer

Dear clients, In my 3+ years as a freelancer, I’ve worked with many different types of companies and organizations – everything from huge Fortune 500s with a global audience to small, local businesses with less than 20 employees. Helping small businesses gives me an opportunity to collaborate and design affordable, scalable learning solutions and lay a foundation of good practices. Working with my larger clients generally gives me access to more resources and budget, but usually with more creative restrictions. Spend money on good design. The visual design elements (i.e. Rush job?

Call to Action: 3 Big Reasons You Need a Portfolio

Trina Rimmer

Dear Reader, I hate to be a nag (even though I'm awfully good at it.) but now that DevLearn is done and the year is coming to a close, you really need to get your act together! Where's your portfolio? Why aren't you sharing your work with the world yet? With all of these changes, it's time to started asking ourselves: 1. How can I demonstrate what I'm capable of doing? Win and win. Think. Repeat.

You Are Not a PowerPoint Monkey

Trina Rimmer

In Brian Dusablon's and Judy Unrein's recent ' The Toolbar ' podcast they talked about the features of their dream elearning authoring tools, and I was really struck by the point that most elearning authoring tools aren't designed for 'designers'; they're designed for people who aren't designers. Does that mean I'm against prototyping? Let's first start with the word 'design'. Got it?

Attract, Engage, and Develop Talent using Open Badges: An IBM case study

Companies have an incredible opportunity to use badges to help attract, engage, recognize and develop talent. There have been significant developments around digital credentials and particularly the fast rise of badges and micro-credentials. Learning Professionals need to be aware of what's happening and innovators should be taking a leading role. In this session, David will go through the well-known IBM Open Badge Program to help explain badge programs.

Confessions of an Occasionally Lazy Instructional Designer

Trina Rimmer

On occasion I've taken design shortcuts that resulted in mediocre (maybe even some lousy) eLearning. There, I said it. In some more recent cases, the design shortcuts I took seemed necessary because of the timeline for the project. Sure, you could say that I chose to pick my battles, but the honest truth is that - at least in a few cases - I chose to take the easy way out. Going with Your Gut.

Design Perspectives from Ira Glass

Trina Rimmer

In the world of NPR Geeks Ira Glass, host of “ This American Life ,” is utterly revered. Because I was fortunate enough to see him in person at a recent NPR event in Tampa I got to learn, first hand, why he’s so revered. Through a series of audio samples from traditional media (CNN, etc.) Broadcasting Content vs. Storytelling Storytelling with Content. Information is reported.

Feeling Creatively Blocked? Try Consciously Procrastinating

Trina Rimmer

I've never been shy about my love/hate relationship with the corporate training video. Most suffer from a serious lack of authenticity and all but the rarest few come across as contrived, over-wrought, or  just plain silly (case in point: " Grill Skills "). Instead, the client requested that I write a scripted video with actors, a task I've undertaken dozens of times before.

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The 3 Things ‘Draw Something’ Can Teach Us About Being Better Designers

Trina Rimmer

A friend of mine introduced me to ' Draw Something ' last month and I must admit - I'm addicted. I've always been a doodler but this app really ups the ante by challenging me to illustrate a wide array of concepts - everything from simple words like 'cow' to people like 'Lady Gaga' or 'Madonna' - so they can be guessed by a friend who's also drawing words for you. Animate vs. Illustrate. Probably.

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New Brandon Hall Group report forecasts major shift in 2016 online learning trends

Companies are increasingly dissatisfied with online learning tools, prompting many to reinvest in technology that supports a modern training approach. Download the report from Brandon Hall Group to see how new investments are bringing real business results.

You might be misguided if…

Trina Rimmer

2012 was an “interesting” year (yes, with air quotes). In my 2nd year as a freelance instructional designer, I learned a lot about myself and my industry. While I see great promise in technology and, a good deal of momentum for change in how we foster and measure learning and performance in the workplace, there’s still a lot of work to be done. Between debunked learning theories that resurface with zombie-like persistence (hello learning styles !) Your “performance” objective for a compliance course is that people click an Acknowledgment button. What were yours?

Is it a Cold or the Flu?

Trina Rimmer

The post Is it a Cold or the Flu? appeared first on Rimmer Creative Group. Portfolio

In Praise of the Humble Click & Read

Trina Rimmer

Let’s face it: a lot of us have a huge guilt complex where eLearning design is concerned. I’ve noticed that whenever you put a bunch of designers into a room, someone eventually admits that they’re not doing “interactive” eLearning. In fairness, I’m usually an enthusiastic participant in these kinds of purge sessions. After all, design frustration is a fairly common condition in the world of L&D. But now I’d like to assume a more radical position. I’m going to stop playing design therapist or frustrated fellow designer. Of course not.

The Real Problem with Instructional Design

Trina Rimmer

I'm attending ASTD's 2011 ICE in Orlando this week and in every session I hear the same things from my fellow IDs: "Learner's don't want to do mobile learning.".  "My organization won't allow us to access Social Media.".  "Our company isn't ready for informal learning.".  "My management doesn't have a tech infrastructure.". There's no way my company will ever let me do edgy/cool stuff.".

Whitepaper: When The LMS Isn’t Enough

In this whitepaper, you will discover the main reasons why the LMS alone is no longer meeting the needs of the modern learner. More importantly, you will learn what you can do to enhance its value.

Authenticity: The Secret Sauce of Learning?

Trina Rimmer

The following is a real outtake over-heard from an actual training class: "It's important when you speak to customers that you use your own words and feel comfortable in what you are saying. I've prepared some scripts that will help.". In the language of today's 140-character driven society, I'm going to label this one as an #authenticityfail. Authenticity as the Secret Sauce.

Top 5 So-Bad-They’re-Good Training Videos

Trina Rimmer

I'm not sure which fatal flaw put the following videos over the top.  But somehow they've actually transcended the training video genre to become purely entertaining. . #5. Nintendo's 1991 Customer Service Training:  What happens when you depict customers as stereotypes and then add in a dose of smug superiority? If Don't worry about it!  Just climb on up there and grab those boxes yourself! #1.

A Memo to the SMEs of the World

Trina Rimmer

From: The Training Team. To: Subject Matter Experts. RE: 5 Tips for Avoiding SME/Training Team Communication Breakdowns. In times of rapid change in the workplace, the members of the Training Team feel it' s important to address and correct matters that impact cross-team workflow and impede organizational progress. The training team isn't psychic. Psychotic? Paranoid Schizophrenic? Sometimes.

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The Evolution of E-Learning Adoption

Trina Rimmer

I was responding to a comment on one of my recent blog posts for Mindflash , when the idea hit me: maybe all of us are struggling with the same basic (often baffling) challenges with the adoption of eLearning because we're treating it like a technology shift when, really, it's an idea shift we're after? The bigger question is: where is your organization in the evolution of eLearning adoption?

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Storyboarding for eLearning

Storyboarding is a very important step for creating eLearning courses. But don’t you feel it’s a waste of time to start creating the courses from scratch and copy-paste text and other objects from the storyboard to the eLearning tool for course development.

A Fairytale about the Art of Storytelling

Trina Rimmer

Once upon a time there lived a wise man named Ed. Because he was so wise, the town elders appointed Ed to teach the other townspeople how to perfect their skills so the town could grow and prosper and perhaps, one day, merge with a bigger town to become a glistening, bustling beacon of a city. And the elders were happy. One you MUST attend - or else!". showing the pathology of the virus. See?".

Breaking 3 Bad Design Habits

Trina Rimmer

Being a designer presents us with daily opportunities to challenge ourselves, push boundaries and create solutions that make our businesses successful, our clients happy, and our audience more effective.  But sometimes our work isn’t very inspirational and it’s really hard to get ourselves psyched-up to change the world. starting with annual compliance training.

Fabulously Retro Customer Service Training

Trina Rimmer

In my quest to add some creative spin to a customer service leadership program I'm developing for a client, I turned to YouTube for inspiration. While I didn't find anything particularly helpful with my current project, I did find a new addition to my every-growing list of  so-bad-they're-good training films/videos. Gender stereotyping. The role of social learning in the workplace.

Stuck in a job that sucks? 4 Ways to Get Over the Suck in Stuck

Trina Rimmer

Last fall, the NY Times ran a great article - "Do Happier People Work Harder?". In it, the author cited results from The Gallup-Healthways  Well-Being Index  which indicated that Americans feel worse about their jobs — and work environments — than ever before. Not too surprising. This assessment coupled with my own casual observations and conversations with frustrated friends and colleagues allows me to draw many conclusions about myself, the fate of the modern worker , and ultimately the fate of the L&D function. But How do you thrive when you're stuck in job that sucks? Resist! Period.

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Seven Simple Secrets to Off-the-Shelf Course Success

Off-the-shelf elearning is applicable for a wide audience, but it won’t address your organization’s unique situations or distinctive content. So are these courses all that helpful? For sure! Read on for 7 secrets to make off-the-self learning your own.

A “Dear John” Letter to Corporate America

Trina Rimmer

Like most of us, I cringe whenever I hear the latest unemployment statistics.  I have so many friends and relatives who've been looking for months and even years - without any luck.  I know how completely devastating job loss can be.  As I was reading this morning's AP headline about unemployment claims , I couldn't resist reflecting back on my own, bitter confrontation with worker disillusionment.

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Mobile Learning: Is it Time for Some Reality Checks?

Trina Rimmer

Despite being an amazing multi-tasker my smart phone isn’t good at everything. Taking a photo? My phone rocks at being a camera. Want to read that latest Vanity Fair article?  My phone is a pretty lousy e-reader. Watching the funny video my friend shared with me? YouTube’s mobile app on my phone is, in my opinion, far superior to their cluttered website. Filling out an online form? My phone is a terrible data entry device. All the zooming in and out, while trying to click inside teeny-tiny text fields and then type on my teeny-tiny keyboard is agonizing. carrying out a WOW raid ).

Try-too-Hard Training

Trina Rimmer

When I come across training that's trying too hard to be all things to all learners I sum it as "both a floor wax and a dessert topping." Now, for those of you over 35 this pop-culture reference will likely yield a knowing, nostalgic grin and for those of you who don't get it, thankfully there's the internet: Floor wax - sure! Dessert topping - why not? Combined? Um, not so much. Suspect your training is headed into "Shimmer" territory? Here are a few warning signs: Your audience includes everyone. You're removing language about how , in favor of why.

Create Compare & Contrast Exercises in Articulate Quizmaker

Trina Rimmer

Several years ago I worked for a company that used their LMS vendor's proprietary course authoring tool for all their in-house development.  This presented a few problems: The tool wasn't a big seller for the LMS vendor (more of a "free gift with purchase"). This This means it wasn't well-designed or well-maintained. Thankfully, there is! . Have any Articulate tips you'd like to share?

The Performance Management Storm: Four Macro-Trends Driving the Change

Needed: A shift from traditional performance management systems (organized as an annual review process) to newer performance development systems (organized around real-time dynamics). Download part one in a series to gain insight into why this shift must happen and why it needs to happening now

3 Big Ideas: Mashing-up Substance with Style

Trina Rimmer

Big Idea #1: Repurpose the Substance. love to write. Over the past few years my blog has given me a convenient, creative outlet for sharing my ideas, exploring the potential of other people’s ideas applied to my own challenges, and poking fun at the little ironies that make up this “industry” we call Learning and Development. Big Idea #2: Refresh the Style. Brilliant!

3 Sales Training Tips From a Complete Sucker

Trina Rimmer

It's a well known fact that I have no sales resistance and that I easily fall prey to the lamest of product pitches.  This is of particular irony considering the fact that I’ve spent the past 10+ years of my career designing and delivering sales and service training.  This combination of fear of conflict and extreme empathy for sales people results in me being a complete sucker. Yes.”.

Giving Job Aids a Makeover

Trina Rimmer

As designers, it's up to us advocate for the learner by creating sensible, easy to use tools and resources. Unfortunately Voluminous Job Aids. If your organization uses job aids as a training vehicle, you might be operating under the "more is more" design philosophy.  Do any of these alleged "job aids" sound familiar? Where do we go from here? The Quick Reference Guide. 2.The Jumbo job aid.

Why My 8-Year Old May Be Smarter Than Your HR Dept.

Trina Rimmer

Like many 8-year old girls my daughter Hayden is fascinated, even obsessed with horses. Because we live in the ‘burbs in a cookie-cutter master-planned no horses allowed kinda community, the odds of her getting a horse of her own are nil. Hayden understands the practical barriers to horse ownership, but the heart wants what it wants. These mini break-throughs were rare. For Featured

Workbook: Gamification and Your Enterprise Learning Strategy

This workbook is a response to your need to understand how to strategically incorporate gamification into your learning strategy, in order to drive real business results. It’s designed to be printed, written in and used as a guide.

A Prescription for DevLearn

Trina Rimmer

When thinking about your own professional development needs, does your brain conjure images of PowerPoint training slides and competency models? Do you suffer from feelings of isolation and frustration when trying to convey what it is that you really do on the job? Do you feel overwhelmed by new tools and technology? If youve answered yes to any of these questions, youre not alone. You may be suffering from PDD: Professional Development Depression; a contagious, but highly treatable form of ambition arrest. Read the rest of this post on The eLearning Guild’s Twist blog.

Visual Design Makeover Manual

Trina Rimmer


How To Do Laundry

Trina Rimmer


How NOT to Design a Sales Training Video

Trina Rimmer

As part of my ongoing fascination with all that is cheesy and overwrought in the world of corporate training videos, I’m pleased to present this beauty from Pier 1 Imports which combines sales process training with rap. Yes, you heard me.

How the right tech tools for your team can power your sales enablement strategy

A staggering 80% of sales professionals report they don’t remember or implement their lessons from annual sales kickoff meetings.Our new publication, available below, explores how companies can avoid costly mistakes in sales training.