CLO Magazine

AUGUST 2, 2021

Of the many lessons learned from the unprecedented change, challenges and disruption in the past year and a half, perhaps the most striking is the importance of a robust learning and development strategy that is well-aligned with business needs, especially when those needs change rapidly. On the bottom line. Measurement of strategy.

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CLO Magazine

NOVEMBER 16, 2022

Learning and development leaders have plenty to consider right now. Perhaps understandably, changes in working practices resulting from the COVID-19 pandemic will have led many organizations creating or purchasing more learning content as means of meeting their upskilling and reskilling targets.

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CLO Magazine

FEBRUARY 29, 2024

Artificial intelligence is revolutionizing traditional training methods in corporate learning and development by introducing cutting-edge solutions that cater to the evolving needs of organizations and employees alike. Moreover, VR and AR technologies are being utilized by medical institutions to train surgeons in complex procedures.

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Simulations Diversity Training Develop Metrics 55

CLO Magazine

FEBRUARY 10, 2023

A common hallmark of ineffective learning and development is one-size-fits-all content that doesn’t account for different skill levels and learning styles. At a time when employees are increasingly requesting professional development opportunities and flexibility, this approach to workplace learning won’t meet either demand.

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Personal Learning Personal Personalization Metrics 99

CLO Magazine

AUGUST 15, 2018

Companies are increasingly providing a diverse range of learning resources, such as in-person conferences, live online courses and self-directed access to problem-solving, as they recognize the importance of supporting their employees through accessible, topical training and development.

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Metrics Diversity Training Kirkpatrick Develop 85

CLO Magazine

MAY 8, 2023

At Praxis Labs, our immersive learning platform gathers employee feedback on organizational areas to improve equity and inclusion, looking at key employee lifecycle milestones from hiring to performance reviews. This offers a lesson that organizations must dive deep into their metrics.

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Companies Help Diversity Training Metrics 84

CLO Magazine

DECEMBER 10, 2020

This is the third in a series of articles in which the authors explore their reflections on the future of learning, given the tumult and chaos of the past year, and how learning needs to evolve to serve organizations differently. By framing learning as a replicable commodity, the entire learning ecosystem loses much-needed innovation.

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Corporate Learning Comparison Metrics Behavior 113

CLO Magazine

SEPTEMBER 18, 2020

They used a combination of “hard” performance metrics and “soft” evaluations by leaders, executives and team members to measure effectiveness and found eight attributes that contribute to it. Specifically, three behaviors strongly correlated with high-performing managers: sharing opinions, requesting feedback and expressing doubt.

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Enterprise Teams Management IM 106

CLO Magazine

JUNE 5, 2019

Psychologist Albert Bandura’s social learning theory suggests that people learn from one another through observation, imitation and modeling. The experiments showed that children who were exposed to the aggressive model were more likely to show aggressive behavior themselves.

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Social Learning Social Metrics Instant Messaging 57

CLO Magazine

FEBRUARY 4, 2024

Advancing technology is not only motivating learning and development professionals to stay current on cutting-edge technology, it is also sending them back to basics. We are finding new meaning in learning in the flow of work and promoting organizational behaviors that ingrain, sustain and communicate insights.

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Sun Bloom Toys Metrics 41

CLO Magazine

OCTOBER 21, 2021

Managers set unrealistic expectations, micro-manage their teams, focus on the wrong metrics (e.g., How to evaluate and learn from mistakes without blame or finger pointing. By appreciating and rewarding employee performance and behaviors, they gain a sense of achievement and serve as a role model to others. How to collaborate.

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Culture Metrics Performance Support Compliance Training 113

CLO Magazine

JULY 22, 2021

These frequent touchpoints are what adjust behavior over time. Once you have buy-in and commitment from the top and a warrant for a long-term, sustained and continuous mission, you must have metrics in place to measure the results you have (or haven’t) achieved. 3: Quantifiable, measurable assessments.

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Organization Change Metrics Diversity Training 102

CLO Magazine

DECEMBER 5, 2022

It’s about behavior change, and that’s the tough part — the thing that keeps business leaders awake at night. Curiosity for learning driven by a strong “what’s in it for me” mentality and understanding the empowerment and confidence boost that comes from acquiring new skills. The learning is sticking.”

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Skills Diversity Training SAP Behavior 95

CLO Magazine

OCTOBER 29, 2018

It’s a period where the premium for more innovative and effective corporate learning designs and solutions has never been more important. Additionally, the work to effectively meet these challenges — incorporating new skills, behaviors and knowledge into the enterprise — is what we have been delivering to our current client groups for ages.

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Metrics Agile Enterprise Open Source 82

CLO Magazine

MARCH 18, 2020

Given the rising importance of diversity and inclusion, many organizations are building internal D&I initiatives and teams to track diversity metrics and apply best practices for inclusion. To truly make a difference with inclusion, organizations need to move beyond an HR-centered focus on meeting diversity metrics. “D&I

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Agile Innovation Cognitive Metrics 84

CLO Magazine

MARCH 2, 2021

From an organizational standpoint, creating a culture of continuous learning is a competitive advantage. It’s not just about learning itself — it’s about the outcomes. At the ground level, it’s important to note that when leaders champion learning, it drives higher learner engagement and impact. Here’s why.

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Suite Security Metrics Social Networks 110

CLO Magazine

JUNE 13, 2023

This confusion can push well-intentioned managers off balance and keep them from even trying on new behaviors, let alone engaging in the reflection and trial and error required to build competence. It is the “ what” that provides the key relationships and metrics needed to ensure that all units follow the same strategy.

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Mentoring Coaching Management Help 83

CLO Magazine

FEBRUARY 17, 2021

In a lot of self-help programs, awareness is the first step to changing your behavior. Both personally and as organizations, it’s important to look within and understand how our unconscious biases and life experiences have impacted our beliefs and behavior. At CCL, we are utilizing our “REAL framework” to take action.

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Diversity Training Metrics Conversation Virtual World 101

CLO Magazine

OCTOBER 14, 2020

Similar to learning leaders, those who lead DEI go by a number of different titles — director or program manager, vice president or head of DEI are all common, as well as chief diversity officer. “If Leaders in learning and development play a supportive role in DEI efforts. Who is a part of these DEI functions? DEI and L&D.

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Diversity Training Support Leadership Metrics 95

CLO Magazine

NOVEMBER 25, 2019

Gather pertinent data, including the business metrics your organization uses to measure progress in those areas that are most important to success. Pull together any available data on your culture, employee engagement, leadership behaviors and practices. Share what you learn with key stakeholders. Take Action.

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Leadership Informal Develop Metrics 89

CLO Magazine

MAY 18, 2021

Real resilience and inclusion won’t happen until the policies, structures and practices that manifest those mindsets and govern day-to-day behavior are changed. Look at an Amazon warehouse or a Tyson chicken plant, where organizations stress metrics and output rather than the employee wellness. Turn it on its head. Incentives.

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Metrics Diversity Training Policies CLO 84

CLO Magazine

JANUARY 25, 2021

During Woolsey’s own tenure, and due to his leadership, DAU continued in its excellence journey and was repeatedly recognized and ranked in the top 10 by Chief Learning Officer’s LearningElite awards, culminating in its recognition as CLO’s Organization of the Year in 2018. Becoming a modern learning platform.

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Platform Virtual World Metrics Classroom 84

CLO Magazine

MARCH 12, 2018

Learning decay is the Achilles’ heel for virtually all training initiatives. A training may have been delivered brilliantly to a highly engaged audience who leave the class or training event enthusiastically committed to applying the new learnings, but this alone will not stop learning decay. In-Class Application.

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Metrics Case Study Coaching Behavior 83

CLO Magazine

OCTOBER 21, 2021

Managers set unrealistic expectations, micro-manage their teams, focus on the wrong metrics (e.g., How to evaluate and learn from mistakes without blame or finger pointing. By appreciating and rewarding employee performance and behaviors, they gain a sense of achievement and serve as a role model to others. How to collaborate.

Culture 75

Culture Metrics Performance Support Compliance Training 75

CLO Magazine

OCTOBER 22, 2021

Learning at work has become an increasingly social experience. Sometimes, this shared learning can bond team members closer together. Learning and development executives are in the unique position to help curate these experiences to engender loyalty and engagement around the larger organizational purpose.

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Trust Issue Metrics Director 89

CLO Magazine

DECEMBER 9, 2021

But what works today won’t necessarily work tomorrow, and those working in the learning and development space should be prepared to continually evolve to meet a range of in-the-moment-of-learning needs. Actions learning leaders can take now. Are the employees having a positive impact on key business metrics? If not, why?

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Agile Metrics Virtual World Innovation 84

STRIVR

FEBRUARY 9, 2021

Strivr’s Immersive Learning platform is no different, as the business applications of Virtual Reality can help achieve multiple business, learning, and employee experience objectives. The benefits of learning in VR. VR enables repetition learning anywhere, anytime. But how do you select the right objective and use case?

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Business Metrics Virtual World Customer Service 80

CLO Magazine

OCTOBER 27, 2020

This is the first in a series of articles in which the authors will explore their reflections on the future of learning, given the tumult and chaos of the past few months, and how learning needs to evolve to serve organizations differently. Organizations that learn well also perform well … do you agree?

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Job Strategy Develop Metrics 99

CLO Magazine

JUNE 16, 2023

A new leadership role, and the skills and mindsets required to play it Navigating these disruptions is transforming the skills and mindset required of senior executive leaders, including chief learning officers. Having the courage to raise difficult issues in the face of vested interests.

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Leadership Metrics Mentoring Roles 78

Jay Cross

OCTOBER 16, 2011

Along with my Internet Time Alliance colleagues Jane Hart & Clark Quinn and several hundred chief learning officers, I attended the Fall CLO Symposium this week. Our theme was “Game-Changing Learning: Development for the New Normal.” It’s intended to underpin the dialog between CLO and executive management.

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CLO Magazine

OCTOBER 5, 2018

In his 2017 Chief Learning Officer article, “The Business Case for Leadership Development,” William C. This was followed by Byham’s CLO article, “The Business Case for Leadership Development,” which showed how leadership development connects to major organizational measures. Phillips is the chairman, and Patti P.

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ROI Webcast Phillips DDI 77

CLO Magazine

AUGUST 20, 2018

Corporate learning may be the last significant part of the organization that isn’t held accountable for using data to prove its effectiveness. Technologies like xAPI and learning record stores are making learning data easier to access than ever before. These technologies expose a wide variety of detailed data about all learning.

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xapi Analytics Metrics Augmented Reality 80

CLO Magazine

MARCH 30, 2020

This “check the box” approach typically results in poorly planned and delivered learning experiences, which can lead to an unanticipated backlash against the material. Training to mitigate bias must be driven from executive leadership who will model the behavioral and procedural changes needed. 3: Start at the top.

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Diversity Training Case Study Metrics Micro-Learning 83

CLO Magazine

JULY 20, 2021

To figure out which strategy, ask your direct report: Would you perform better if you learned a new interpersonal or technical skill? Sometimes colleagues share inaccurate information that encourages outdated behaviors or different approaches than what’s appropriate for the role.

Organization 89

Organization Performance Support Attitudes Metrics 89

CLO Magazine

DECEMBER 3, 2018

As written about by Daniel Goleman in his book, “Primal Leadership, Learning to Lead with Emotional Intelligence,” the four skills that make up emotional intelligence include: self-awareness and self-management (personal competence) and social awareness and relationship management (social competence).

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Leadership Metrics Trust Performance Support 89

Degreed

MARCH 10, 2022

You can enable performance by connecting what your people learn to ongoing, real-time and internal experiential learning opportunities in which they can explore new types of work. For a performance enablement strategy to really fly high, managers need to play a pivotal role, according to Degreed CLO Kelly Palmer.

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Performance Support Performance Management Help 52

CLO Magazine

NOVEMBER 28, 2018

Ensure learning initiatives align with the desired behavior change and offer multidimensional, multigenerational options. Using this information, management can identify two important metrics — who is and who isn’t using the new platforms. Use consumption reporting to measure impact against learning initiatives.

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Adoption Adopt Digital Metrics 61