Remove a-video-based-approach-to-customer-service-training
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Re-evaluating Evaluation | Social Learning Blog

Dashe & Thomson

Some companies will use “Level 2: Learning” to measure whether the learners have mastered the training course content. The focus is on the training event itself and the follow-up to that event. Company executives are typically interested in the bottom line, not how well their employees apply the learning from a training class.

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Make Learning An Experience. Blend It! | Social Learning Blog

Dashe & Thomson

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Make Learning An Experience. by Michael on March 7, 2011 in blended learning If you still believe that “classroom learning is the best learning” for your training and learning programs, I have some news for you.

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Moving from Teacher to Facilitator | Social Learning Blog

Dashe & Thomson

Even with the help of the newest technology tools to communicate and educate including social media, wikis, and Google, we still need to transform our ILT classrooms and training sessions into integrated blended learning environments. So how do you keep it real? Move from being a teacher to facilitator.

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Custom eLearning Services: Your Key to Interactive and Immersive Learning Experiences

Brilliant Teams

Custom eLearning Services: Your Key to Interactive and Immersive Learning Experiences In a world buzzing with information, learning has evolved beyond traditional classrooms. Custom eLearning services are the game-changers, offering a key to unlock interactive and immersive learning experiences.

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The Key Components of an Effective Sales Training Program

Infopro Learning

This sets sales training projects apart from other programs in Learning & Development (L&D). An effective sales training program is not just a checkbox in the L&D leaders manual; it is the lifeblood that nurtures a high-performing sales team. That’s where an effective sales training program becomes indispensable.

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4 Ways to Improve Your Product Knowledge Training Programs

Infopro Learning

Over the last year and a half, organizations have been making changes to their products and services to better meet evolving customer needs. Product training programs have long been an effective tool to help employees learn about new products and features. Develop Role-Based Learning Journeys.

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A Video Based Approach to Customer Service Training

Infopro Learning

Today providing good customer service can give your organization a huge competitive advantage. You might be surprised to hear that some of the most successful customer service training programs don’t focus on products or services. They help your company stand out. Solution Highlights.