Trending Sources

Managing Career Paths: The Role of CLO

CLO Magazine

Many organizations have tasked such groups to make strategic investments that put the best people in suitable roles at the right time to drive performance. On the talent demand side of the equation, businesses competing in today’s globalized, information-driven environment must alter their strategies and workforce plans too often to rely on static, linear career paths. Why is this?

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The Changing Face of Work and Workplace Learning

Learnnovators

The role of the CLO will be to drive this change NOW! joyandlife writes about  The Changing Role of L&D and CLO  where he mentions adaptiveness, rapid reaction times, learning agility and flexibility as key requirements. The CLO today has to be able to scan the emerging landscape and build her/his team in a way that will enable them to meet the future. Utopian? Maybe.

The CEO will be the next CLO

Learning and Working on the Web

well-rounded CEO can more easily become the CLO than vice versa. However, more time and effort is put into collective training that emphasizes social and informal learning. From Training to Performance to Social. Using the 70:20:10 framework as a guide, the new learning CEO will likely focus on the first 90% and leave the 10% formal training for the ex-CLO. doubt it.

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CLO Thinking (& Measurement)

Clark Quinn

I attended the CLO Symposium with my ITA colleagues Jay Cross and Jane Hart.  It was an interesting event, with a theme of “ Game-Changing Learning: Development for the New Normal “, held at a classy venue on the beach, and was well-organized.  (You can see Jay’s writeup here.)  And the keynotes that I saw were in synch: Stephen Covey talked about the need for trust and Jon Katzenbach on how to build culture were both excellent, as was Dan Pontefract’s story on making collaboration intrinsic to Telus.  At a lower level, however, the conference felt mired in the past.

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How Sleep Affects Performance?—?And What Companies Can Do

CLO Magazine

Lack of sleep and fatigue contribute to both performance deficits and bottom-line costs for companies. Lack of Sleep Decreases Your Performance. Studies from Henry Ford Hospital Sleep Disorders and Research Center’s Timothy Roehrs have conclusively shown that the less sleep we get, the worse we perform on psychomotor vigilance tasks, recall tests and our ability to concentrate.

CLO Investments Focus on Relevance and Technology

CLO Magazine

Conversely, performance consulting seems to be declining in importance. Assessment and evaluation technologies continue to grow in importance as organizations seek to better evaluate training and to promote high performance. Enterprises are also increasing spending on performance support technologies. This year, more than half of CLOs also report higher budgets than last year.

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A Taste for Growth: CLO of the Year Rob Lauber

CLO Magazine

To solve Yum Brands’ challenges, CLO Rob Lauber has created a learning strategy that helps the business and employees grow, making him this year’s CLO of the Year. After graduating in 1985 from the University of Scranton in Pennsylvania with a degree in communications and marketing, he began working at Dun & Bradstreet Information Services as a business analyst. Rob Lauber never intended to be a learning leader. The training industry wasn’t where he intended to go, but he realized it was where he wanted to be, and he hasn’t turned back. ” he said.

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Information Overload and New Initiatives

There Is No Chalk

A recent article over at CLO online talks about the problem of information overload in the workplace. The article talks about the impact of this problem on the quality of work, the morale of employees, and the amount of time information overload causes when people have to keep re-orienting to tasks they get pulled away from, or get prioritized into.While the thrust of the article is about how to. workplace learning and performance wlp design information behavior informal learning

Remembering Jay Cross and His Work

Experiencing eLearning

He was the guru of informal learning who pushed us to think outside of the traditional model of formal courses and training. Formal and Informal Learning. Informal learning is like riding a bike: the rider chooses the destination, the speed, and the route.” ” ― Informal Learning: Rediscovering the Natural Pathways That Inspire Innovation and Performance.

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MOOCs in Workplace Learning – Part 4: Role in Corporate Universities

Learnnovators

In the same survey HR and talent executives graded themselves a C-minus for overall performance, citing a large capability shortfall, with 77% of respondents ranking the need to re-skill HR function among the top quartile of their priorities. None of this information is new. Here’s an article on the 12 Success Factors of a CU published in the CLO magazine 10 years back but still relevant. The world has gotten complicated. We live in an age of dramatic oxymoron – unemployment is high yet there is a talent shortage. “ (Ref:  [link] ). ” (Ref: [link] ).

Are You Sharing Global Information?

CLO Magazine

Organizational silos often inhibit employees from easily accessing global intelligence, and the larger the organization, the more likely it is that critical information is not being shared. For instance, someone working in the office of regulatory affairs in Japan may be a local subject matter expert, but a colleague in another office who needs such information doesn’t know that expertise exists. The CLO has to manage all of the global knowledge coming in and make it available to those who need the information to succeed. Where Is the Info?

CFOs Say L&D is Critical to Career Success

CLO Magazine

The world is changing quickly and constantly, and it’s vital to stay informed of the latest trends and sought-after skills in your industry.”. Commentary & Opinion Homepage Commentary & Opinion Performance Management Uncategorized adaptability interpersonal skills learningBravetta Hassell is a Chief Learning Officer associate editor. Comment below or email editor@CLOmedia.com.

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Informal Learning: Any Way You Want It, Any Time You Need It

CLO Magazine

Informal learning has answers to some of the most pressing educational challenges organizations face. In his 1977 book Social Learning Theory , he wrote: “Learning would be exceedingly laborious, not to mention hazardous, if people had to rely solely on the effects of their own actions to inform them what to do. Fortunately, most human behavior is learned observationally through modeling: from observing others, one forms an idea of how new behaviors are performed, and on later occasions this coded information serves as a guide for action.”

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Could Your Culture Benefit from Co-Creation?

CLO Magazine

Co-creating organizational culture can reinvigorate organizations by fully engaging employees, improving performance and increasing productivity. Therefore, the exercise facilitates individuals’ identification, evaluation, and their efforts to make meaning of critical life events that produce insights, reconstruct professional values, and inform future actions. Why is this important?

Building a Performance Ecosystem

CLO Magazine

By combining the power of the human brain with technology in a way that facilitates work, collaboration and communication, leaders can turn learning into multifaceted performance support. Former Thomson Reuters CLO Charles Jennings highlights the 70:20:10 framework for thinking about organizational learning: 10 percent of what we need to know to do our jobs comes from courses, 20 percent from mentoring or coaching, and 70 percent is learned on the job through independent initiative. The performance ecosystem is a suite of resources aligned for the individual.

A Case For Informal Learning

CLO Magazine

Informal learning has answers to some of the most pressing educational challenges organizations face. In his 1977 book Social Learning Theory , he wrote: “Learning would be exceedingly laborious, not to mention hazardous, if people had to rely solely on the effects of their own actions to inform them what to do. Fortunately, most human behavior is learned observationally through modeling: from observing others, one forms an idea of how new behaviors are performed, and on later occasions this coded information serves as a guide for action.”

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On the brink with mobile– what learning executives say

Allison Rossett

Performance support and mobile devices only rarely appeared in the organizational playbook they described. As we look at more recent data, we find an uptick for performance support, in general, but not yet for mobile delivery. Comcast CLO Martha Soehren put it this way. Wolff describes mobile as “another tool in the toolbox,” enabling them to deliver formal and informal learning to PWC people. ” Their view of what mobile can deliver includes both  learning and performance support. Ode to mobile performance support–  [link].

Employees Demand Training Over Other Learning Opportunities

CLO Magazine

How could this information prove useful to an employer? Performance Management development learning trainingTags: development , learning , training The post Employees Demand Training Over Other Learning Opportunities appeared first on Chief Learning Officer - CLO Media. The solution begins with ensuring employee job satisfaction. But how can employers create job satisfaction?

How to Develop a Lean Managerial Mindset

CLO Magazine

The salesperson scribbles down their information on a scrap piece of paper then returns to the office expecting to have the exchange seamlessly processed. The problem is the people responsible for processing the information can’t decipher the salesperson’s notes, or they don’t have all the information needed to place the order. Most companies would benefit from lean thinking.

Improve Leader-Employee Communication, Improve Business

CLO Magazine

This high-intensity work culture has increasingly become a way of life in business, whether it’s a startup company infused with investor cash to grow, perform and yield results fast, or a publicly traded company that has to perform as well as respond to disruption and fast-changing market needs. Performance Management communication goals outcomes productivity strategy

Silence is Good for Your Brain

CLO Magazine

Our brains don’t shut down or slow down when we stop receiving auditory information. “In the absence of sound, the brain produces internal representations of sound,” neurology of sound expert Robert Zatorre told Gross. That’s not the case with a lot of noise, shown to impair kids’ ability to learn and adults’ ability to perform at work. regret not giving myself this joy sooner.

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How to Get What You Want from Vendors

CLO Magazine

CLOs and learning leaders must clearly state their learning and development goals in order to avoid investing in inadequate technology, but they must also be willing to listen to the information and advice that their vendor has to offer. AnnMarie Kuzel : How far in advance should the CLO start communicating with the vendor? Sounds nice, doesn’t it? Niko Drakoulis. Don Hernandez.

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Instructional Design: Something Old, Something New

Allison Rossett

harkened back to these findings after reading Xyleme CLO Jeffrey Katzman’s provocative  blog posting about new instructional design. He encourages instructional designers to relinquish control and cease reliance on “a process of extracting and interpreting information from the SME… ”  Katzman continues, “The expertise is out in the field …   In some cases the learner is the teacher, and teacher a learner.” If doubts and fears cause lame entries, training alone won’t improve performance. Many call it informal. Realistic?

Instructional Design: Something Old, Something New

Allison Rossett

harkened back to these findings after reading Xyleme CLO Jeffrey Katzman’s provocative  blog posting about new instructional design. He encourages instructional designers to relinquish control and cease reliance on “a process of extracting and interpreting information from the SME… ”  Katzman continues, “The expertise is out in the field …   In some cases the learner is the teacher, and teacher a learner.” If doubts and fears cause lame entries, training alone won’t improve performance. Many call it informal. Realistic?

Social Learning Cannot Be A Bolt-On Strategy

Learnnovators

It requires CEO / CLO intervention and strategic thinking to create an environment where the behaviours that construe social learning can thrive. Sahana’s work cuts across performance consulting, workplace learning strategies from formal to informal and social learning, knowledge management methodologies and adult learning principles. ” ([link]. ” ([link].

Learning & Skills Survey: 87% More eLearning & Mobile Learning; 73% Less 2-3 Day Classroom Training

Upside Learning

The Centre for Performance Development has released the results of their Learning & Skills 2011 survey – which was held both at the event and online. Informal Learning. This CLO survey says Classroom Training is Still King and the proportion of use is growing; yet most respondents in US are also looking to do more technology assisted learning. Scientific isn’t it! SUBJECT.

Hey Managers: It’s OK Not To Be Liked

CLO Magazine

We see a whole range of direct benefits if we get the manager-employee relationship right: acceptance of change; acceptance of performance feedback; increased performance; increased satisfaction; greater innovation; and higher productivity. How do I have a performance conversation with someone I view as a friend? The main reason people leave a company is because of their boss.

No Informal Learning and Blended Learning Mix - CLO Panel Surprises

Tony Karrer

First, none of the panelists seemed to focused on finding ways to support informal learning in the organization. Marc pressed him a bit and it seemed that the CLO defined himself in terms of training solutions so these tools really weren't important for him to use to help learners/performers. And it wasn't only the CLO from EMC. At the eLearningGuild event, I attended a panel of CLOs from fairly large organizations (including EMC). Most of what they said was pretty much what you'd expect, however, what really surprised me were two things.

The 70:20:10 Model – Today, Tomorrow & Beyond

Learnnovators

ABOUT CHARLES JENNINGS (Managing Director, Duntroon Associates): Charles Jennings is a leading thinker, practitioner and consultant in the areas of performance improvement, change management, and learning. From 2002 until the end of 2008, Charles was the Chief Learning Officer for Reuters and Thomson Reuters where he had responsibility for developing the global learning and performance strategy and leading the learning organisation for the firm’s 55,000 workforce. Learnnovators: What are the latest trends in organisational learning & development, and performance support?

Boost your L&D visibility & credibility – The Annual Learning Report

Learning Wire

Corporate L&D has evolved over the past 60 years with one recurring question: how to capture and demonstrate the added value and performance of L&D. 1996) state, the model only focuses on face-to-face training, neglecting other L&D activities as for example informal learning. The Learning Performance Model (LPM) – an alternative measuring contemporary L&D.

New Research: Best-in-class corporate learning approaches that drive business results

Axonify

I attended the CLO Symposium this week, which shone a spotlight on the struggle L&D leaders face to keep up with modern workplace demands. Today’s learning leaders want to build strategies that go beyond simply delivering training and, instead, focus on creating high-performing organizations. We’re delighted to share this information with you.

Benchmark Your Training With Our Learning Solution Scorecard

Bottom-Line Performance

All training is designed to help target learners improve their performance, but that’s not where the story ends. When learning solutions are successful, job performance improves, satisfaction increases, the business meets its goals, and L&D professionals receive more budget (!) to make an even greater impact. We all have a lot to gain when training meets its intended goal.

Big Data at Google

Jay Cross

Even earning a college degree rarely seemed to make a difference in job performance, so Google no longer requires a degree to get hired. . They memorize and parrot back explicit information. It’s the ability to pull together disparate bits of information.”. This article appears in the June issue of CLO Magazine. Informal Learning ITAshare To see Big Data at work, look to Google, where number-crunching on a massive scale has changed hiring and management practices. Measurements and analytics rule at Google. The blades start moving in 60 seconds. What do you do?

Dan Pontefract – Crystal Balling with Learnnovators

Learnnovators

In parallel to these actions, he drove a philosophical and cultural shift in the way TELUS views and experiences learning called “Learning 2.0”; the shift to a social, informal and formal learning and collaboration model bringing TELUS to the forefront of connected learning and leading. In 2010, Dan was acknowledged by CLO as a ‘Vanguard Award’ winner and is a 2-time winner by the Corporate University Best in Class Awards of the ‘Leader of the Year’ in both 2010 and 2011. They possess the requirement to define what it means to have a formal, informal and social learning model.

Continuous Learning is strategic to business

Origin Learning

With information overload, learners need to sieve relevant content. It is not surprising therefore, that the mode of learning will see a skewed preference to tablets and smart phones especially with learners remaining keen on exploring all avenues to leverage latest technologies and improve their efficiency and performance at work. References. link].

Where Should the Learning Department Go?

CLO Magazine

As apparent as the synergy is between learning, talent management and human resources, Dinwiddie said she can understand any CLO’s interest in having a direct line to the CEO. He said he thinks it is important that learning leaders now and in the future see themselves almost first and foremost as performance consultants who happen to have a deep expertise in learning or talent development.

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Chatbots for Learning

CLO Magazine

Having an available, accessible subject-matter expert dramatically changes several aspects of what experts in learning and performance do, such as: Coaching: Coaching can be an invaluable part of the learning ecosystem, but it’s also dependent on SME availability. She talks about teaching people how to find the answers they need in context rather than memory-dependent information dumps.