Remove Custom Remove Productivity Remove Services Remove White Paper
article thumbnail

Why You Need to Invest More on Product Knowledge Training

Infopro Learning

An entire book could be written on whether this money should be spent on leadership , customer support , onboarding , etc., There are four main sales training categories that companies are investing in; Selling Skills, Product Knowledge, Company Information, and Industry Knowledge. The Importance of Product Knowledge Training.

Knowledge 340
article thumbnail

How to Increase Product Adoption | Tools and Strategies to Try

Appsembler

With this guide on increasing product adoption, you will learn what strategies, best practices, and tools you’re currently missing out on that could make a big difference. As a result, many organizations ultimately drop the ball and lose out on potential new customers and increase sales with existing customers.

Adoption 105
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Get Your Customer Service Team to Embrace Training

Litmos

Tired of listening to your customer service team gripe about “more training?”. It's a common problem for customer service leaders, but one that is very fixable, if you change the perception of why service agents need to engage in continuous learning. Remember, Customer Service is a Really Hard Job.

article thumbnail

New White Paper: Training In Troubled Times

Upside Learning

Learning and Development (L&D) budgets are often among the first to experience cuts, as organizations tend to focus on ‘core’ production areas. The white paper examines how training cost cuts may be perceived by different stakeholders (investors, customers, employees). Click here to download the white paper.

Metrics 100
article thumbnail

Coursera for Government Increases Job Placement by an Average of 27% for Workforce Development Customers

Coursera

A new IDC white paper , sponsored by Coursera, explores the benefits and organizational value of workforce development programs provided through Coursera for Government. trillion globally through 2025 due to delayed product releases, reduced customer satisfaction, and loss of business.”.

Job 52
article thumbnail

Accelerating Product Knowledge with New Hires for the Holiday Season

Axonify

In an omni-channel or multi-channel retailing world, sales associates must know more than your customers, who’ve likely done their homework before coming to the store. So how do you ensure new associates know everything they need, plus accelerate their onboarding to get them productive as soon as possible? Personalize the learning.

Knowledge 100
article thumbnail

Accelerating Product Knowledge with New Hires for the Holiday Season

Axonify

In an omni-channel or multi-channel retailing world, sales associates must know more than your customers, who’ve likely done their homework before coming to the store. So how do you ensure new associates know everything they need, plus accelerate their onboarding to get them productive as soon as possible? Personalize the learning.

Knowledge 100