bozarthzone

OCTOBER 1, 2013

Without a job aid. Let''s talk about Vivian. She was 6 years old and: Was expected to perform. Before she was ready. In an unnatural setting. With "bosses" watching. I suppose you get my point. Last night Vivian was ready to try again. It wasn''t quite this, but it wasn''t bad at all. And it only took her 56 years.'

Learner 97

Learner Music Internationalization Hosting 97

bozarthzone

JUNE 11, 2013

First there’s the capture of tacit knowledge: it helps fill the gap that so often occurs when someone leaves a job but those remaining don’t know how to pick up where the former worker left off. As I wrote in the May issue of T+D Magazine : " Sharing and showing what we’re doing and learning can ease several pain points for organizations.

Webcast 76

Webcast ASTD Expertise Hosting 76

bozarthzone

OCTOBER 1, 2015

Some points: We’ll see more jobs automated. presentation isn’t challenging enough, we were asked to use only internet memes on the slides. This year I focused mostly on the ways work and workers will change. Not just mechanical tasks, either: Pharmacists, bookkeepers, and drivers stand to be replaced by robots.

DevLearn 40

DevLearn Slides Exercise Internet 40

bozarthzone

JANUARY 17, 2009

Too, the linear causality implied within the taxonomy (for instance, the assumption that passing a test at level 2 will result in improved performance on the job at level 3) masks the reality of transfer of training efforts into measurable results. What on-the-job behavior/performance change will this require?

Kirkpatrick 72

Kirkpatrick Alternatives Taxonomy Evalution 72

bozarthzone

JULY 7, 2010

"One of the frustrations in Learning & Development is the reality of what happens when the worker returns to the job. A thousand things stand between a learner and performance; among the biggest of these is the learner’s manager."

Management 49

Management Training Train Tips 49

bozarthzone

MARCH 27, 2010

The training pretty much took the form of job shadowing, with the experienced guy modeling good (in fact, breathtaking, exemplary) performance. In the second instance, last night, my husband and I were at a restaurant. A new server appeared in the company of the more experienced server charged with training him.

Instructional Design 71

Instructional Design ADDIE Server Performance Support 71

bozarthzone

MAY 21, 2009

My own addition: the best SME may not be the one who's been doing the job the longest, but the one who has reached competence most recently. They are the ones more likely to remember what it was like NOT to know how to do the job, and they won't come to the table with years of war stories and one-time exceptions to SOP.

Tips 40

Tips Instructional Design Templates Hosting 40

bozarthzone

AUGUST 10, 2009

Teaching was not her job ; it was her work and her purpose and her joy. My answer to that stuck with me through the rest of my graduate studies, kept me focused on my dissertation topic each time it threatened to derail, and now helps me steer through job challenges when I sometimes lose sight of the bigger picture of my work.

Mentoring 49

Mentoring Community Picture Teach 49

bozarthzone

JANUARY 24, 2009

While a true community of practice is usually characterized by its lack of formal oversight, the moderators did a good job of blocking out blatant marketing attempts and people phising for email addresses, and refocusing/refereeing discussions when needed. And, really, they said, they're tired.

Communities of Practice 51

Communities of Practice Community Yahoo Social Media 51

bozarthzone

AUGUST 27, 2009

They visit Wikipedia and Google and clip art galleries to amass piles of information, factoids, job aids, video clips, and PowerPoint shows, then try to compress it into a 75-minute session. Often in coaching presenters I watch them approach their content as if they were 8th graders assigned to give a report on their "topic".

Wikipedia 56

Wikipedia Lecture PowerPoint Slides 56

bozarthzone

MAY 28, 2010

I left that job not long after Ryan's death but often remember it, and my former coworkers, fondly, prompted by the view of the hydrangea. Apart from reminding me to think of Ryan, the plant -- a $20 token gift sent per policy -- represents much more. It's a reminder of how important it is to maintain memories.

Bloom 75

Bloom Social Networks Social Media Twitter 75

bozarthzone

DECEMBER 2, 2020

I suggest we give long, hard thought to what it is we want to improve, and for whom, before declaring the existing education system unsustainable.

Virtual World 52

Virtual World Alternatives Education Learning 52

bozarthzone

FEBRUARY 24, 2011

Clive does a great job articulating a problem that’s nagged at me for a long while: as one trend surfaces, separate camps emerge and the implication of a winner and loser takes over the discussion.

eBook 58

eBook Learning Articulate Culture 58

bozarthzone

OCTOBER 15, 2015

Her first job every morning is going out alone (no supervisor or handler) to the big pasture, rounding up the sheep, and bringing them the several hundred yards through gates, past the pond, and into the training pen to start the work day. Training works when a learner wants to do something but doesn’t know how.

PENS 40

PENS Examples Sample Mentoring 40

bozarthzone

AUGUST 11, 2010

What is this person really supposed to do back on the job? [This is not to oversimplify the other problems here, including the evidence that no one ever thought to ask even one potential learner to try the material out, or that much of the training content, like charge object hours, was relevant only to a fraction of the target audience.]

Harassment Training 95

Harassment Training Compliance Training Blended Learning Write Blog 95

bozarthzone

MARCH 16, 2009

Role clarity, feeling one knows what one’s job is, and whether one is doing it well. Confidence and efficacy over mastery and expertise. Finding outlets for overcoming feelings of isolation and the indifference of a supervisor. Comfort in the "I don't know now, but someday I may" zone.

Communities of Practice 40

Communities of Practice Expertise Community Roles 40

bozarthzone

APRIL 16, 2009

It’s a mobile one-stop repository for productivity tools (Google, Evernote); entertainment tools (Pandora radio, Flixster), job aids (the first-aid reference Pocket Aid: even when out of phone range the reference material still works); and fun and games including real-time handheld Scrabble with friends anywhere in the world.

Authoring Tools 45

Authoring Tools VOIP WizIQ Virtual Classroom 45

bozarthzone

DECEMBER 30, 2008

I love my job and my work and yes those are different things. I refuse to discard the Thin Clothes because you just never know. I am pleased we have so many great neighbors we genuinely like. I am in deep denial that our beloved Corgi, Donald, is 13 years old and will likely not live to see 27. I do try to say, "Why not?"

iPhone 40

iPhone Movie Global Cost 40