CLO Magazine

NOVEMBER 16, 2022

Perhaps understandably, changes in working practices resulting from the COVID-19 pandemic will have led many organizations creating or purchasing more learning content as means of meeting their upskilling and reskilling targets. Possible metrics: coverage of key skills; cost; cost per relevant asset. Navigability. Personalization.

Metrics 77

Metrics Taxonomy vendor Tagging 77

CLO Magazine

SEPTEMBER 18, 2020

They used a combination of “hard” performance metrics and “soft” evaluations by leaders, executives and team members to measure effectiveness and found eight attributes that contribute to it. They wanted to see whether Google’s findings were true for their organization, as well. What makes an effective team? Requesting feedback.

Enterprise 106

Enterprise Teams Management IM 106

CLO Magazine

AUGUST 2, 2021

Many L&D organizations, including those 59 being recognized as finalists in 2021 LearningElite awards program, were already equipped with strong alignment to the business long before the COVID-19 pandemic. Verizon’s Global L&D team is part of the company’s broader HR organization. Measurement of strategy.

Metrics 84

Metrics Blended Learning Global Phillips 84

CLO Magazine

FEBRUARY 29, 2024

Artificial intelligence is revolutionizing traditional training methods in corporate learning and development by introducing cutting-edge solutions that cater to the evolving needs of organizations and employees alike.

Simulations 55

Simulations Diversity Training Develop Metrics 55

CLO Magazine

OCTOBER 21, 2021

In most organizations, there is too heavy a reliance on external accountability. Managers set unrealistic expectations, micro-manage their teams, focus on the wrong metrics (e.g., Given this description, how close is your organization to creating a culture of accountability? Sources of accountability.

Culture 113

Culture Metrics Performance Support Compliance Training 113

CLO Magazine

JUNE 13, 2023

More organizations are asking their managers to coach their people. Some organizations connect coaching and/or mentoring to the “develops others” competency, the use of which might at least be captured in performance reviews. Strategic leaders define the imperatives for everyone in the organization.

Mentoring 83

Mentoring Coaching Management Help 83

CLO Magazine

DECEMBER 5, 2022

It’s about behavior change, and that’s the tough part — the thing that keeps business leaders awake at night. Some organizations succeed. In this article, we explore how three different organizations — Tata Tele Business Services, SAP and Kuok Group — are making the right moves. Who gets trained. What gets trained.

Skills 95

Skills Diversity Training SAP Behavior 95

CLO Magazine

MARCH 18, 2020

Given the rising importance of diversity and inclusion, many organizations are building internal D&I initiatives and teams to track diversity metrics and apply best practices for inclusion. To truly make a difference with inclusion, organizations need to move beyond an HR-centered focus on meeting diversity metrics. “D&I

Agile 84

Agile Innovation Cognitive Metrics 84

CLO Magazine

FEBRUARY 17, 2021

I’ve come to understand it’s time to unlearn these themes and replace them with three bold new beliefs that can better prepare organizations to thrive in the future. Bold new belief: To ensure equity, diversity and inclusion, organizations must take targeted action. At CCL, we are utilizing our “REAL framework” to take action.

Diversity Training 101

Diversity Training Metrics Conversation Virtual World 101

CLO Magazine

MARCH 2, 2021

With the pressures from COVID-19, the pace of digital transformation and the elevated obligations to actively address racial inequities in the workplace, L&D is well-positioned to have a long-term, elevated role within organizations today, from promoting internal mobility to actively creating a more inclusive and equitable workforce.

Suite 110

Suite Security Metrics Social Networks 110

CLO Magazine

MAY 8, 2023

When it comes to hiring, 75 percent of all men and 63 percent of all women agreed that at their organization, there were systems in place to ensure equity and inclusion in the hiring process. This offers a lesson that organizations must dive deep into their metrics. But it’s not enough to just look at the data, we must also act.

Companies 84

Companies Help Diversity Training Metrics 84

CLO Magazine

DECEMBER 10, 2020

This is the third in a series of articles in which the authors explore their reflections on the future of learning, given the tumult and chaos of the past year, and how learning needs to evolve to serve organizations differently. Organizations don’t copy their way to greatness. Read part 1 and part 2.

Corporate Learning 113

Corporate Learning Comparison Metrics Behavior 113

CLO Magazine

OCTOBER 14, 2020

There has been an influx of organizations bringing DEI leaders into executive roles and into the C-suite. At Veterans United, Wilson ensures the organization continues its efforts to be internally inclusive and to positively impact the community it serves. Earlier this year, real-estate firm CBRE Group Inc., General Electric Co.

Diversity Training 95

Diversity Training Support Leadership Metrics 95

CLO Magazine

JUNE 5, 2019

In a famous series of experiments to demonstrate his theory, Bandura studied children’s behavior after they watched a human adult model act aggressively toward a Bobo doll — a toy with a rounded bottom that returns to an upright position after it has been knocked down. All percentages rounded.

Social Learning 57

Social Learning Social Metrics Instant Messaging 57

CLO Magazine

MAY 18, 2021

It was a “can-do, let’s fight this thing out together” mindset during the early months of the pandemic that allowed organizations to pivot production to needed PPE and hand sanitizer, move to remote work, and accelerate their digital initiatives. But as David Hanna says, “All organizations are perfectly designed to get the results they get.”

Metrics 84

Metrics Diversity Training Policies CLO 84

CLO Magazine

NOVEMBER 25, 2019

A strong leadership pipeline is critical to the success of any organization. Since no two organizations are alike, though, one-size-fits-all solutions seldom make sense. Since no two organizations are alike, though, one-size-fits-all solutions seldom make sense. But how do you decide which skills and capabilities to cultivate?

Leadership 89

Leadership Informal Develop Metrics 89

CLO Magazine

FEBRUARY 10, 2023

We can’t afford to rely on superficial and outmoded approaches to learning that treat employees like numbers and fail to drive sustainable behavioral change. This is particularly encouraging for an area like cybersecurity education, which requires employees to take responsibility for the defense of their entire organization.

Personal Learning 99

Personal Learning Personal Personalization Metrics 99

CLO Magazine

OCTOBER 21, 2021

In most organizations, there is too heavy a reliance on external accountability. Managers set unrealistic expectations, micro-manage their teams, focus on the wrong metrics (e.g., Given this description, how close is your organization to creating a culture of accountability? Sources of accountability.

Culture 75

Culture Metrics Performance Support Compliance Training 75

CLO Magazine

JUNE 16, 2023

Our research, based on in-depth conversations with CEOs and senior leaders at more than 30 organizations recognized as leading on sustainability and ESG, found that compared with a generation ago, leadership has changed in three significant ways: A new leadership mindset. A new paradigm leading change inside the organization.

Leadership 78

Leadership Metrics Mentoring Roles 78

CLO Magazine

DECEMBER 9, 2021

Learner experience playbooks are scalable and repeatable guides that enable an L&D organization to create a consistent, brand-aligned learner experience. As the organization integrates new technologies effectively, these playbooks support the rollout. Are the employees having a positive impact on key business metrics?

Agile 84

Agile Metrics Virtual World Innovation 84

CLO Magazine

OCTOBER 29, 2018

However, the great news is that the clues to reimagine a more agile L&D organization abound. Additionally, the work to effectively meet these challenges — incorporating new skills, behaviors and knowledge into the enterprise — is what we have been delivering to our current client groups for ages.

Metrics 82

Metrics Agile Enterprise Open Source 82

CLO Magazine

OCTOBER 5, 2018

The considerable need for leadership development but low expectation of a documented return on it presents a quandary for CLOs who understand how critical it is to develop their organizations’ leaders. Even in large organizations, leadership providers are stepping up to this challenge.

ROI 77

ROI Webcast Phillips DDI 77

CLO Magazine

MARCH 30, 2020

Many organizations are rushing into unconscious bias training, also known as implicit or cognitive bias training. Most organizations do not recognize how much money they are losing, whether directly or through missed opportunity, due to the unseen forces of unconscious bias at work. 3: Start at the top.

Diversity Training 83

Diversity Training Case Study Metrics Micro-Learning 83

CLO Magazine

OCTOBER 22, 2021

Does our organization have an opportunity or responsibility to support specific causes that are important to our stakeholders? The challenge many organizations face involves the reliability and trustworthiness of the information sources their employees are tapping. How does our leadership behavior impact the world around us?

Trust 89

Trust Issue Metrics Director 89

CLO Magazine

AUGUST 21, 2020

Many organizations have publicly pledged to better weave diversity, equity and inclusion initiatives and programs throughout all levels of the business in order to establish a more supportive, inclusive culture. In her work, Grant advises organizations three steps to confronting bias: identify, own, confront.

Diversity Training 98

Diversity Training Harassment Training Compliance Training Brain 98

CLO Magazine

DECEMBER 3, 2018

It has been studied and researched resulting in evidence that strongly suggests organizations with emotionally intelligent leaders produce a higher return on investment and profitability. Invest in developing your staff and your leadership potential at all levels of the organization.

Leadership 89

Leadership Metrics Trust Performance Support 89

STRIVR

FEBRUARY 9, 2021

A business case is the best way to organize many stakeholders from various functional areas around objectives, expectations, and return on investment (ROI). Why VR for employee training: VR drives behavioral change by strengthening the brain’s connections to translate learning to real life on the job.

Business 80

Business Metrics Virtual World Customer Service 80

Jay Cross

OCTOBER 16, 2011

Along with my Internet Time Alliance colleagues Jane Hart & Clark Quinn and several hundred chief learning officers, I attended the Fall CLO Symposium this week. It’s intended to underpin the dialog between CLO and executive management. “Nobody cares about internal metrics.” Patience is a virtue.

CLO 43

CLO ElementK Element K SkillSoft 43

Degreed

MARCH 10, 2022

If your organization is feeling the pains of the ongoing Great Resignation, you’re not alone. To give your people the development they seek, and to create real business value for your organization, it makes sense to embrace a performance enablement strategy. Typically, it’s for one or two reasons. The first? A bad boss. The second?

Performance Support 52

Performance Support Performance Management Help 52

CLO Magazine

NOVEMBER 28, 2018

Ensure learning initiatives align with the desired behavior change and offer multidimensional, multigenerational options. Using this information, management can identify two important metrics — who is and who isn’t using the new platforms. This, in turn, will improve the likelihood of changed behaviors. Getting Started.

Adoption 61

Adoption Adopt Digital Metrics 61

CLO Magazine

AUGUST 17, 2017

The considerable need for leadership development but low expectation of a documented return on it presents a quandary for CLOs who understand how critical developing their organizations’ leaders is. Even more important is how the change in leader behavior in 43 companies affected important business metrics (Figure 1).

Leadership 85

Leadership DDI Business Metrics 85

Degreed

OCTOBER 14, 2019

When Gina Jeneroux, CLO at BMO Financial Group, said, “Change will never be as slow as it is today.” The golden question about L&D data is, “how do we make metrics matter?” Measuring behavior is more productive than measuring learning activities. Are we seeing behavior changes? The golden answer?

Metrics 40

Metrics CLO Behavior Report 40

CLO Magazine

OCTOBER 27, 2020

This is the first in a series of articles in which the authors will explore their reflections on the future of learning, given the tumult and chaos of the past few months, and how learning needs to evolve to serve organizations differently. Organizations that learn well also perform well … do you agree? Three needed shifts.

Job 99

Job Strategy Develop Metrics 99

CLO Magazine

JULY 29, 2020

All of the data in the world won’t matter if L&D teams don’t start by clarifying the goals of the organization. The specific data points will vary by organization and problem to be solved. Business data: How does the organization know there is a problem at all? Are you trying to accelerate onboarding?

Brandon Hall 116

Brandon Hall Score Problem Market 116

CLO Magazine

MARCH 12, 2018

There are five ways to address the challenge of learning decay, and organizations need to decide which of these are most appropriate for their training initiatives. Requiring this form of application allows participants to leave with an action plan, which is a great start to thinking about adopting new behaviors right away.

Metrics 83

Metrics Case Study Coaching Behavior 83

CLO Magazine

MAY 24, 2017

It’s time to take the CLO role to a higher level, not just on the organization chart, but in terms of influence and organizational accomplishment. In most organizations, earning the C-suite title automatically earns a seat at the table. Also, the CLO is responsible for talent development. Focus on Value Creation.

CLO 63

CLO Culture Global Metrics 63

Learnnovators

MAY 23, 2021

ABOUT BOB MOSHER: Bob Mosher is a senior partner, and the Chief Learning Evangelist, at APPLY Synergies , a strategic consulting firm that specializes in helping learning organizations design, develop and measure effective learning and performance support strategies to meet The 5 Moments of Learning Need. THE INTERVIEW: 1.

Performance Support 321

Performance Support Authoring Tools Masie Compliance Training 321