Fly Plugins

APRIL 22, 2024

Fumbling around with WordPress can be daunting in the beginning, however, these WordPress training resources can greatly lessen the learning curve for new users of the world’s most popular content management system. You can access most of Kirk’s WordPress training video tutorials for free! I can remember it like it was yesterday.

Resources 174

Resources Beginner Blended Learning Site 174

Brilliant Teams

NOVEMBER 14, 2023

Custom eLearning Services: Your Key to Interactive and Immersive Learning Experiences In a world buzzing with information, learning has evolved beyond traditional classrooms. Custom eLearning services are the game-changers, offering a key to unlock interactive and immersive learning experiences.

Custom eLearning Development 52

Custom eLearning Development Compliance Training Services Interactive 52

OpenSesame

FEBRUARY 16, 2022

Each of these publishers offers training on a broad range of topics, while addressing some of the biggest challenges global organizations are facing today. THRIVE offers snappy, artful microlearnings that support all areas of a business; from business skills like leadership and customer service, to mental health and wellness.

Harassment Training 52

Harassment Training Compliance Training Blogging Cloud Computing 52

Infopro Learning

APRIL 15, 2024

The modern workplace is a whirlwind of change, demanding companies and their employees to adapt and acquire new and relevant skills constantly. These intelligent assistants, powered by clever algorithms and natural language processing, are transforming how organizations support on-demand employee training.

Diversity Training 221

Diversity Training Compliance Training Blended Learning Simulations 221

Experiencing eLearning

DECEMBER 28, 2021

Evergreen blog posts. This post received the most views of everything on my blog. If you want a job creating soft skills training, create customer service samples. If you want a job creating soft skills training, create customer service samples. 15 years of blogging.

Simulations 363

Simulations Examples Sample Diversity Training 363

learnWorlds

APRIL 10, 2022

However, if you are looking for a more robust platform for more professional-looking courses, training, or an LMS to scale up your business, Teachable can be limited to what it can do. Take LearnWorlds for a spin with a 30-day free trial : Create a beautiful online school without any technical skills. Better customer support.

Alternatives 98

Alternatives White Label Blogging Authoring Tools 98

Infopro Learning

JUNE 19, 2023

Transparency Market Research (TMR) report states that managed learning services provide a wide range of expertise while reducing training costs by 15% to 20%. In this blog, we will delve into the business of learning and the crucial role that MLS plays in enabling organizations to achieve their learning goals.

Services 221

Services Management Agile Metrics 221

Experiencing eLearning

DECEMBER 29, 2020

I have written over 1100 blog posts since I started this blog in 2006. This was the top post on my blog for many years, and still ranks highest of my instructional design careers series. If you want a job creating soft skills training, create customer service samples. Top 5 Evergreen Posts.

Examples 369

Examples Sample Instructional Design Write Blog 369

Infopro Learning

MARCH 27, 2023

The banking, financial services, and insurance (BFSI) industry is critical in the global economy. The industry’s growth is highly dependent on the performance of its employees, making it essential for BFSI organizations to invest in learning and development (L&D) initiatives and leadership training courses.

Metrics 170

Metrics Performance Compliance Training Augmented Reality 170

Infopro Learning

OCTOBER 28, 2021

Investing in customer service training is one of the best ways to increase customer retention and upscale customer satisfaction. But why are customer service training programs essential, and how can they benefit your business? Importance of Effective Customer Service Training.

Customer Service 489

Customer Service Services Custom Program 489

Infopro Learning

FEBRUARY 7, 2024

Ongoing efforts to continually upgrade the skills of your workforce and implement effective learning and development strategies remain paramount for the success of any organization in 2024. These outsourced services will span training delivery, learning consultancy, curriculum design and development, and consequential services.

Services 221

Services Diversity Training Compliance Training Roles 221

Lambda Solutions

JUNE 8, 2023

In today's competitive business landscape, customer training has emerged as a strategic tool to drive growth and elevate customer satisfaction. By equipping your customers with the knowledge and skills to effectively use your products or services, you not only empower them but also lay the foundation for long-term success.

Custom 130

Custom Training Train Emergent 130

Infopro Learning

JANUARY 21, 2021

Today businesses that provide quality customer experiences can set themselves apart from competitors and gain a more extensive base of loyal customers. Quality service is one of the critical factors today’s consumers consider before making a purchase. Solution Highlights. The process begins with in-depth planning.

Knowledge 380

Knowledge Productivity Product Blended Learning 380

Infopro Learning

SEPTEMBER 7, 2023

One of the most critical aspects of this adaptation is ensuring that employees have the skills and knowledge needed to succeed in the changing landscape. However, the one-size-fits-all approach to training is no longer effective, businesses require customized training solutions that address their specific challenges.

Services 221

Services Blended Learning Solution Custom 221

Infopro Learning

DECEMBER 28, 2023

This sets sales training projects apart from other programs in Learning & Development (L&D). An effective sales training program is not just a checkbox in the L&D leaders manual; it is the lifeblood that nurtures a high-performing sales team. That’s where an effective sales training program becomes indispensable.

Sales 221

Sales Program Effectiveness Diversity Training 221

Infopro Learning

MAY 30, 2023

That’s where Managed Learning Services (MLS) comes in. The TMR market research study suggests that the Managed Learning Services (MLS) market will experience a Compound Annual Growth Rate (CAGR) of 5.4% They can work with subject matter experts to design and develop training content that meets the organization’s specific needs.

ROI 221

ROI eLearning Strategy Services Strategy 221

Infopro Learning

FEBRUARY 16, 2023

This is where managed learning services come in, offering a solution to reduce the risks associated with transitions. According to the 2021 Global Risk Management Study ,77% of financial services risk leaders believe that new, interconnected risks are emerging at a faster pace.

Services 419

Services Management Agile Reputation Management 419

Infopro Learning

OCTOBER 25, 2021

As customers prefer digital platforms to conduct their banking-related activities, sales employees lack the opportunity to access relevant information that surfaces during in-person communications. An effective way to help businesses increase their profits is by ensuring that their sales teams are well trained. Social Learning.

Sales 419

Sales Diversity Training Program Case Study 419

Infopro Learning

NOVEMBER 3, 2023

Due to their inherent inflexibility, traditional L&D project management methods frequently struggle to adapt to the evolving demands of contemporary training and development endeavors. To illustrate this concept in the context of the L&D industry, imagine a training department within a large corporation.

Agile 221

Agile Teams Custom eLearning Development Outsource 221

Infopro Learning

MAY 5, 2022

Training is one of the important investments for a company’s growth. The success of training sessions depends on how well the entire process is planned and executed. Despite the time and cost investment, it also requires a well-qualified and experienced training delivery partner. Provide support services and L&D tools.

Case Study 221

Case Study Training Train Outsource 221

Infopro Learning

NOVEMBER 24, 2021

Customer service is an age-old necessity for any business and will continue to be for the foreseeable future. A remarkable customer experience is critical to the sustained growth of any business. Delivering exceptional customer experiences ensures high customer loyalty and customer retention.

Customer Service 340

Customer Service Services Custom Program 340

Infopro Learning

SEPTEMBER 16, 2022

In recent years, heavy expenditures have been made on training salespeople to deliver excellent customer service. When managers prepare for sales training, they often neglect to keep an eye on how well they manage sales behaviors and outcomes.?Effective Sales Training & Enablement Accelerates Results ?with?

Behavior 221

Behavior Sales Metrics Oracle 221

Kitaboo

APRIL 23, 2024

Video training content is highly effective for corporate training, which enhances the overall learning experience of employees. Organizations are diving deep into various technologies for the betterment of the skills and knowledge of their human assets. Why Should You Employ Video Training Content for Employees?

Video 52

Video Diversity Training Compliance Training Guide 52

TalentLMS

APRIL 9, 2018

In this article, we’ll highlight 7 skill-building activities that are just right for customer service online training. 7 Skill-Building Activities For Customer Service Online Training. Your customer service reps are on the front line of business operations.

Customer Service 58

Customer Service Case Study Activities Services 58

Paradiso

OCTOBER 24, 2023

Effective training for call center agents is a vital investment for any call center. Agents often serve as customers’ first point of contact, making their training essential to meet customer expectations. Despite this, many organizations need to give agent training the attention it deserves.

Authoring Tools 91

Authoring Tools Diversity Training Compliance Training Simulations 91

LearnDash

SEPTEMBER 26, 2023

Incorporating memberships into your existing business can transform the entire experience for you and your customers. Let’s dive into five of the ways you can amplify your business with memberships so you and your customers can reap the rewards. What can you offer at a premium on top of your regular product or service?

Business 204

Business Community Association LMS Association Learning Management System 204

Cloudshare

MAY 12, 2020

This blog comes from Jimmy Murthi, technical training manager at Metaswitch Networks. A CloudShare customer, Metaswitch is the world’s leading cloud native communications software company. It develops solutions that positively disrupt the way service providers build, scale, innovate and account for services.

Classroom 52

Classroom Blogging Microphone Exercise 52

Fly Plugins

MARCH 26, 2024

Technology Conclusion In today’s fast-paced business landscape, employee training plays a crucial role in the success of any enterprise. It not only helps improve productivity but also ensures compliance, enhances customer satisfaction, and fosters a culture of continuous learning.

LMS 177

LMS Learning Management System Enterprise Compliance Training 177

Paradiso

MARCH 7, 2024

With the ever-changing business world and the challenge of losing customers, companies understand the importance of teaching customers effectively. Providing training and support to customers is crucial for long-term success. Explore the latest trends in customer training LMS to enhance your skill and knowledge.

LMS 91

LMS Trends Custom Metrics 91

LifterLMS

JULY 21, 2021

Learn how to create profitable online courses and membership sites even after failures along the way with Pete McPherson from Do You Even Blog in this episode of the LMScast podcast hosted by Chris Badgett from LifterLMS. I’m joined by a special guest, Pete McPherson, from Do You Even Blog. The service component was there.

Site 98

Site Blogging Podcasts Podcaster 98

Arlo Training & Events Software

APRIL 17, 2024

In this blog, we dive into the general interest in AI in learning and development, paying particular attention to how it can be utilized by training providers. At the moment the most pressing questions are: Impact on Jobs : Will AI significantly alter the landscape of L&D and training jobs?

Survey 105

Survey Global Trends Diversity Training 105

Paradiso

NOVEMBER 17, 2023

Before we delve deeper into how LMS can specifically benefit the insurance industry, let’s take a quick overview of what this blog is all about. How Can LMS Maximize Employee Training in the Insurance Industry? To keep up, insurance professionals need ongoing education and skill development.

LMS 91

LMS Compliance Training Industry HIPAA Training 91

Dashe & Thomson

NOVEMBER 30, 2020

In recent years, customer education and training has become a large part of the learning and development field. Companies are beginning to understand the utility of an educated customer base and are developing training solutions to improve business outcomes.

Custom 134

Custom Education Corporate eLearning Expert 134

Paradiso

JULY 7, 2022

An external training LMS is a framework for delivering and managing instructional content; it must assess individual and organizational training goals, measure progress toward fulfilling those goals and gather data for controlling the organization’s overall learning process. What is external training LMS?

Association Learning Management System 172

Association Learning Management System LMS Association LMS Blended Learning 172

Paradiso

OCTOBER 12, 2023

Learning management systems (LMS) are crucial for corporate training , but it’s essential to understand that not all LMS options are the same. In this blog, we’ll explore the essential features you should look for in the best LMS for banking and financial services. 10 Best LMS for the Banking and Finance Sector 1.

LMS 91

LMS Services Compliance Training Authoring Tools 91

Paradiso

OCTOBER 6, 2023

Employees in banks and financial institutions must stay up to date with these rules, which is why they need proper training. However, providing dynamic compliance training for financial services can be a complex task. So, while it may seem challenging, dynamic compliance training is a crucial investment for any finance business.

Compliance Training 91

Compliance Training Compliance Services Policies 91

Paradiso

OCTOBER 18, 2023

Nowadays, call center agents must undergo thorough training to handle tasks like sales, customer service , marketing, and support. The quality of service a business offers significantly impacts customers’ choices. The missing link here is structured call center training. What Is Call Center Training?

Case Study 91

Case Study LMS Customer Service Training 91