Clark Quinn

NOVEMBER 13, 2018

The problem is, little is talked about how to develop it. So I thought I’d rant, for a post, on what is involved in developing learning to learn skills. People need models and frameworks that guide performance. Most importantly, you have to develop the skills. First, of course, you have to identify what they are

Skills 163

Skills Develop PKM Learning 163

Clark Quinn

AUGUST 26, 2013

We should then figure out what information can be in the world (whether a resource or in other’s heads), and what has to be in the performer’s repertoire. It takes considerable work to develop that expert intuition: considerable practice at least. We want to design a solution system, not just a course.

Cognitive 162

Cognitive Performance Support Support Performance 162

Clark Quinn

JUNE 5, 2018

It’s about the state of Learning & Development, and sums up one perspective fairly succinctly: L&D isn’t doing near what it could and should be, and what it is doing it’s doing badly. Performance support, for instance, should be under the purview of L&D. Other than that, it’s fine.

Develop 101

Develop PKM Compliance Training Coaching 101

Clark Quinn

FEBRUARY 11, 2013

In a post last week, I mentioned how Gloria Gery’s original vision of performance support not only was supposed to help you in the moment, it was also – at least in principle – of developing you over time. This isn’t limited to GPS, this could be used in any instance of guided performance.

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Performance Support Support Performance Learning 187

Clark Quinn

APRIL 22, 2013

As a consequence of my previous post and the commented revelation, I checked out the Robinsons’ Performance Consulting. What I was talking about was how learning & development groups should be looking not only to courses, but also performance support and social media as components of potential solutions to organizational needs.

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Consulting Performance Support Performance Social Media 157

Clark Quinn

DECEMBER 11, 2013

It has become clear that one of the things that is needed is a shakeup of Learning & Development (L&D). The title, slightly unwieldy but capturing the necessary thoughts, has been finalized: Revolutionize Learning & Development: Performance and Innovation Strategy for the Information Age. The flaws are myriad.

Virtual Classroom 187

Virtual Classroom Case Study Develop Metrics 187

Clark Quinn

SEPTEMBER 7, 2017

The idea is to address a particular tactical goal as part of a strategic plan, and to do so in ways that both embody and develop learning and a collaboration culture. And I wondered whether you’d use the same approach to developing L&D as part of L&D operations. The answer isn’t obvious.

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Develop Social Media Performance Support Collaboration 105

Clark Quinn

JULY 23, 2013

Then, as a consequence of my subsequent posts on social first and performance support second , I was in a discussion where the question was shouldn’t performance support be first. So why do I say Performance Support (PS) shouldn’t be cheap? Yet often resources created by performers are useful. Why is that?

Performance Support 185

Performance Support Support Performance eLearning Strategy 185

Clark Quinn

MAY 17, 2010

The convener had heard me speak on the performance ecosystem (via Enterprise 2.0, We covered new devices, tools, and movements in corporate approaches to supporting performance, as well as shifts in skill sets. Yas talked about the powerful systems that folks are using to develop and manage content. And, of course, me.

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Performance Support Integrate Performance Enterprise 2.0 161

Clark Quinn

SEPTEMBER 29, 2020

The context was an individual who saw orgs having competency frameworks, but only focusing on skill development. Now, the reason I joined with IBSTPI (the International Board for Standards in Training, Performance, and Instruction) was to learn more about competencies. They’re a richer picture, based upon performance.

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Skills Picture Suite Search 335

Clark Quinn

AUGUST 26, 2008

Great post by Jay Cross that uses the history of performance support to set up the need for what Jay calls Learnscapes. Jay tells us: Performance support is blossoming in organizations today under the label of Web 2.0. really gets you performance support. But, not really performance support - at least not as Gloria defined it.

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Performance Support Support Performance Wiki 129

Clark Quinn

MAY 23, 2023

It was in the larger context of representations for content development. What are the performance objectives? Ideally, practice aligns with the performance objectives, and the models and examples support the practice. In game design, there is a (dynamic) design document that captures everything as it develops.

Storyboard 211

Storyboard Roles Examples Performance Support 211

Clark Quinn

MARCH 7, 2023

There’s a whole process of analysis that starts with looking at gaps between ideal and real performance. We could also be the ones who design performance support and facilitate informal learning (who better?). This all is a shift to a focus on performance, on doing , not learning. Focus on performance first.

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Performance Support Consulting Performance Analysis 262

Clark Quinn

JUNE 6, 2023

My take is that it’s all well and good to want to do it, but if you really want persistent new skill development, you have to do it right ! You might throw courses at things where they don’t make sense, e.g. where performance support would work better. In the second conversation, up-skilling came up as an important trend.

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Performance Support DevLearn Conversation Survey 206

Clark Quinn

NOVEMBER 14, 2023

We (the Learning Development Accelerator) just released Guy Wallace’s latest tome , The L&D Pivot Point. It really is about the pivotal point in L&D, when you move from just offering courses to looking at performance. Instead, there can be many drivers for problems in performance.

Performance Support 204

Performance Support Problem Open Analysis 204

Clark Quinn

DECEMBER 5, 2023

He’s a proponent of performance improvement consulting, where you analyze the problem before you decree a course as a solution. The important recognition is that there can be multiple barriers to performance, including a lack of skills indicating a course. So, Guy’s book is about taking a step above just thinking of course.

Performance Support 173

Performance Support Analysis Consulting Suite 173

Clark Quinn

AUGUST 29, 2023

They’re talking about performance support, and differentiate between EPSS (electronic performance support systems), PSS (performance support systems), and MPSS (mobile performance support systems). Finally, it might undermine the actual development of important categorizations.

Performance Support 176

Performance Support Offline Mobile Education 176

Clark Quinn

MAY 12, 2010

A while ago, I characterized the stages of web development as: Web 1.0: However, Flash hasn’t run well on mobile devices, it is claimed, for performance reasons. producer-generated content, where you had to be able to manage a server and work in obscure codes. Yet there is no other cross-platform environment, really.

Mobile 170

Mobile Interactive Develop Taxonomy 170

Clark Quinn

SEPTEMBER 21, 2022

Even a context-sensitive performance support system that was worth a patent. Then, at the end of the 90’s, I was asked to lead a team developing an adaptive learning system. They wanted to develop once and populate a variety of business products. These include a mobile app a company could point to.

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Project Press Performance Support Engineering 227

Clark Quinn

MARCH 22, 2022

Where does performance support go? For instance, in thinking about performance & development (as an alternative to learning & development), I put training first. For instance, in thinking about performance & development (as an alternative to learning & development), I put training first.

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Performance Support Alternatives Performance Collaboration 212

Clark Quinn

MARCH 15, 2022

One element is to have a good model to guide the performance. You want not only the top performers, and theoretical experts, you also want just-past novices (also attributable to Guy) and supervisors. Theorists can give you models, while top performers can talk about the practical implications.

Behavior 267

Behavior Articulate Slides Templates 267

Clark Quinn

AUGUST 2, 2022

Similarly, I’ve sounded off on the problems of Training & Development, or Learning & Development. What we want are people performing optimally, and continually developing. It might even be Performance & Innovation (if you take the revolution seriously ;). Training and learning are means to an end.

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Case Study Sound Theory Reference 193

Clark Quinn

APRIL 20, 2021

We’ve automated enough of the component elements that we can use our conscious processes to make expert judgments in addressing performance requirements. It can also require developing pre-conscious responses, such as we train airline pilots to respond to emergencies. . Another issue is how often it needs to be performed.

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Expertise Learning Communities of Practice Issue 299

Clark Quinn

APRIL 26, 2022

There’s a performance problem (or just the perception of one), and therefore a course is the answer. The only problem is that there can be many reasons for a performance problem that have nothing to do with knowledge or skill gaps. You can develop meaningful learning in a couple of weeks.

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Metrics Performance Support Pedagogy Behavior 262

Clark Quinn

APRIL 27, 2021

I started with wondering what performance outcomes would you expect for soft skills. 0) the learner should be able to perform in soft skills scenarios (c.f. Put them in the situation and ask them to perform. 1) the learner should be aware of an improvement in their ability to perform. Will Thalheimer’s LTEM ).

Evalution 210

Evalution Skills Metrics Lecture 210

Clark Quinn

NOVEMBER 10, 2020

I’ve previously pointed out how Csikszentmihalyi’s Flow and Vygotsky’s Zone of Proximal Development (ZoPD) are essentially the same. Now, when we’re in the ‘flow’ at work (which is different than being in the workflow), we’re performing optimally. If it’s too easy, it’s boring.

Performance Support 280

Performance Support Offline Learning Social Networks 280

Clark Quinn

APRIL 6, 2021

I’ve been involved in the parallel development of UX and ID (and cross-fertilized them), so I wondered what the LXD version would be. This systematic breakdown has been well recognized as a useful development framework. The development from need to semantics to implementation syntax suggests a logical development flow.

Design 183

Design PDF Performance Support Exercise 183

Clark Quinn

JUNE 14, 2022

We need to get performance objectives; what people actually need to do, not just what they need to know. You really can’t develop people if you’re not having them perform and getting feedback. For that matter, you’ll actually be achieving outcomes, which is a justification for the effort.

Cognitive 286

Cognitive Metrics Exercise Instructional Design 286

Clark Quinn

JULY 28, 2020

Redundant development to accommodate learning styles, or generations. Instead, mythless design starts with focusing on performance. We reinforce practice with content that guides performance and provides feedback. Let me lay out a little of what mythless learning design is, or should be. And all of these would be wrong.

Design 245

Design Cognitive Metrics Learning 245

Clark Quinn

MAY 9, 2019

It’s part of what I was arguing when I suggested that the new term for L&D should be P&D, Performance & Development. A performance focus is the key to execution. That’s the role of instruction and performance support. The main idea is that a new area for L&D is facilitation.

Training 167

Training Train Performance Support Innovation 167

Clark Quinn

OCTOBER 31, 2023

This wasn’t just gratuitous fun, however, but was explicitly run to connect to Learning & Development folks (LnD). Organized by the Training, Learning, and Development Community (a competitor to LDA ? That is, making decisions in context in games is good practice for making decisions in performance situations.

Cognitive 178

Cognitive Games Player Embed 178

Clark Quinn

JULY 5, 2021

We look for professionals who are convincing and effective advocates of a humanistic approach to workplace learning and performance. She has written extensively about learning and development and has been active on social media for many years. They share their work in public and often challenge conventional wisdom.

Internet 280

Internet Social Media Voice Performance Support 280

Clark Quinn

JANUARY 1, 2021

Designing mLearning: Tapping into the Mobile Revolution for Organizational Performance. Revolutionize Learning & Development: Performance and Innovation Strategy for the Information Age. Engaging Learning: Designing e-Learning Simulation Games. Of course, two of my books aren’t yet out of print.

Cognitive 254

Cognitive Simulations Calendar Performance Support 254

Clark Quinn

MAY 9, 2023

So, the issue is how to develop a curriculum. My problem is when I have an uncertain amount of content, say for a large domain, and I want to develop specific capabilities. On principle, we should work backwards from the final performance. We’d need to create a large map.

Teach 218

Teach Issue Design Track 218

Clark Quinn

JANUARY 3, 2023

For one, I saw an interesting piece leveraging the financial adage (really: caution) that “past performance is not indicative of future results” That comes with various investment opportunities; just because they’ve done well in the past doesn’t meant that will continue. Thus, I think we are working our way forward.

Alternatives 226

Alternatives Trends Attention Course 226

Clark Quinn

JUNE 3, 2021

As I’ve been developing online workshops, I’ve been thinking more about the type of assessment I want. As context, many moons ago we developed a course on speaking to the media. I was part of a new media consortium, and was partnered with an experienced CD ROM developer to create an asynchronous elearning course. .

CD-ROM 283

CD-ROM Case Study Evalution Asynchronous 283

Clark Quinn

JULY 21, 2020

And as I do, I’ve been developing my thinking, and there are some interesting outcomes. First, I’m developing my understanding, getting concrete about it. First, I’m developing my understanding, getting concrete about it. And I started doing that as part of the ‘developing thinking’ part.

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Storyboard Association eBook Brain 217