Performance Learning Productivity

NOVEMBER 24, 2014

However extrapolating the context and outcomes to make any sense of this type of data requires a series of further steps that are orders of magnitude along the path to providing meaningful insight. The implicit assumption is that the more that are hours provided, the better and more focused the organisation is on developing its workforce.

Metrics 186

Metrics Personal Personalization Diversity Training 186

Performance Learning Productivity

AUGUST 22, 2009

The CEO reported that foreign exchange rate changes had an impact, but I think Learning Tree is facing deeper problems. And they're the same problems being faced by Reader's Digest. It provided on-going learning and support opportunities. There was a 20.7% decrease in attendance overall, with management courses down by 13.7%

ILT 174

ILT Wiki CLO Forum 174

Performance Learning Productivity

AUGUST 20, 2014

It is a common problem and underlies many of the barriers that organisations encounter as they strive to develop and implement effective learning strategies. Training describes a structured set of events that when designed and assembled carefully can provide an effective way to help people accelerate learning (learning = behaviour change).

Compliance Training 223

Compliance Training Ratio Blended Learning Survey 223

Performance Learning Productivity

MAY 9, 2010

Either way, the data they produce can provide significant value to others. Teach people to fish rather than providing them with fish. Social data Social data is information produced by anyone. Some originators may be acknowledged experts. Others may simply be passionate about a topic.

Informal 196

Informal Information Overload Trust Wikipedia 196

Performance Learning Productivity

APRIL 1, 2013

In the past that strategy provided a more robust defence than it does now (see an earlier article about compliance training for a discussion on that issue). They were conceived and developed to primarily solve an organisational problem, not necessarily to improve the learning experience for the individual learner or worker.

PKM 210

PKM Management Compliance Training LMS 210

Performance Learning Productivity

JANUARY 16, 2013

And I will develop trust relationships by using the information, advice and expertise I’m provided with. L&D specialists should be focusing on understanding critical business problems that are being caused by underperformance and then working with stakeholders to design the best ways to solve them.

Lesson 204

Lesson Industry Change Music 204

Performance Learning Productivity

FEBRUARY 3, 2014

To produce improved outcomes; to deliver that project faster and to a higher quality; to provide deeper insight to that business analysis; to solve that client’s problem faster… Deutschman goes on to point out that “conventional wisdom says that crisis is a powerful motivator for change.

Change 273

Change Help Cognitive Trust 273

Performance Learning Productivity

JANUARY 24, 2017

Prior to the emergence of the internet, you could provide very rich development experiences in classrooms, workshops, business schools and so on, but this simply didn’t scale. We are able to provide rich learning opportunities to lots of people located anywhere.” “I’m In today’s world we can have both.

Performance Support 100

Performance Support Performance Totara LMS 100

Performance Learning Productivity

DECEMBER 1, 2009

By demonstrating that you understand the problems business managers are facing, and then by working with them to deliver solutions to resolve those problems demonstrably, quickly, efficiently. You’ll just find yourself being invited to provide advice and suggestions at early stages in the strategy-setting process.

Trust 124

Trust Social Networks Social Network Embed 124

Performance Learning Productivity

JUNE 19, 2009

Many Learning & Development managers spend a lot of their time thinking about ways in which they can make their departments more effective and provide real value to the organisation. The diagram below provides a good model for establishing a governance structure. Ensure projects provide learning. It’s a good question to ask.

Performance Support 124

Performance Support eLearning Consultant Social Networks eLearning Strategy 124

Performance Learning Productivity

MAY 28, 2010

I have a real problem with this approach and the thinking behind it. If knowledge acquisition is the end-game, then the logical conclusion was to provide information that could be turned, whatever the magic employed, into knowledge in the recipient’s head. He provides good explanations of his thoughts and approach here and here.

Instructional Design 234

Instructional Design Instructional Instruction Interactive 234

Performance Learning Productivity

JANUARY 23, 2015

It was developed to define the journey for the L&D transformation – centralising standards and processes, building a consistent performance consulting approach, strengthening governance, and then ‘federalising’ to provide the autonomy needed for agility, responsiveness and sustainability.

Social 100

Social IBM Agile Performance Support 100

Performance Learning Productivity

SEPTEMBER 14, 2016

Google Search: ‘Professor’ Google is still the person I call on whenever I need a quick answer to a question or problem. Not in the league with the billions of Zuckerberg, Bezos, Koum and their ilk, but Wikipedia provides an equally if not more useful service than many of the tools those have built.

Evernote 100

Evernote Tools Social Networks Skype 100

Performance Learning Productivity

DECEMBER 30, 2009

Knowledge may provide scaffolding, but we’ve learned over the past 30 years or so that most of the knowledge we need to ‘do’ doesn’t have to be stored in our heads. Part of the problem is that with learning we tend to concentrate too much on content and ‘knowing’ and too little on action and ‘doing’. So, what’s the answer?

Internet 105

Internet Content Technorati Learning 105

Performance Learning Productivity

JANUARY 20, 2015

And we learn through taking time to reflect on challenges and how we might have handled them differently so we can do better next time (again, who of us hasn’t spent time recently mulling over a difficult work problem whilst lying in bed, showering, or out walking the dog, and then planned ways to address it ?)

Change 100

Change Ratio Performance Support Pattern 100

Performance Learning Productivity

OCTOBER 7, 2009

Smart organisations look to exploit the fact that most learning comes through these four channels (experience, practice, conversation and reflection) by ensuring that managers create the right environments and provide learning opportunities for their team members on an ongoing basis in the workplace. Good managers do this in a number of ways.

Second Life 100

Second Life Virtual World Performance Support Server 100

Performance Learning Productivity

JUNE 3, 2016

It takes a quick look at the history, the lure, and some of the problems that have been brought about by thinking only in the formal training paradigm rather than in the performance paradigm. The driving test provides a ‘rite of passage’. Once a new driver completes the formal education and passes the test, the road is theirs.

Simulations 100

Simulations Training Train Performance Support 100

Performance Learning Productivity

APRIL 7, 2010

Very few of us would argue with the proposition that a lot of organisational learning and development activity is sub-optimal to the extent that it provides little value to participants and their organisations. That’s may be fine if the performance problem is one that can be solved or part-solved by improving knowledge or skills.

Effectiveness 229

Effectiveness Performance Support Analysis Learning 229

Performance Learning Productivity

JULY 15, 2010

Sometimes L&D departments may also need to leave colleagues behind if they can’t, or won’t, join them on their journey to adapt and adopt the changes that are clear and necessary if they are to remain relevant and provide strategic value to their organisations. How Do We Know When L&D is Providing Strategic Value?

IBM 174

IBM ASTD ROI Job 174

Performance Learning Productivity

JANUARY 3, 2013

Deterministic views of the world assume everything is a jigsaw puzzle rather then a chess game and that for every problem there is a single solution. In more complicated and more complex systems there is no best practice , no single solution that can be transferred from one problem to solve the next without modification.

Solution 196

Solution Compliance Training Training Train 196

Performance Learning Productivity

JULY 7, 2014

Clark always provides a thoughtful and enlightening perspective. Whether you’re working in an HR or L&D department, or for a commercial company providing learning tools and services, or for a college, university or business school, results matter. Training was seen as the only solution to performance problems.

Change 225

Change Sun Performance Support Network 225

Performance Learning Productivity

JULY 21, 2009

The old models that supported the growth of the publishing industry for more than 200 years are not going to sustain it again once the global economy has shaken off its current problems and returned to some form of stability. If they do, they will need to be absolutely sure that each supplier is providing real value. But most don’t.

Business 100

Business Blended Learning Masie vendor 100

Performance Learning Productivity

DECEMBER 20, 2013

Why devote resources to develop role-specific learning pathways predominantly based on courses and structured programmes when we know the time and resource taken to design, develop and deliver the content means we’re never likely provide timely solutions to immediate challenges?

Social Media 221

Social Media Attitudes Performance Support eLearning Consultant 221

Performance Learning Productivity

AUGUST 13, 2014

The emerging understanding that invariably we need to work with others to solve problems is driving these collaborative and co-operative behaviours and, in turn, fuelling a focus on collaborative learning. It provides a very good starting point to help make this move. In fact reflection is usually enhanced when shared with others.

Collaboration 248

Collaboration Harbinger Web Learning 248

Performance Learning Productivity

AUGUST 3, 2017

The emerging understanding that invariably we need to work with others to solve problems is driving these collaborative and co-operative behaviours and, in turn, fuelling a focus on collaborative learning. It provides a very good starting point to help make this move. In fact reflection is usually enhanced when shared with others.

Collaboration 154

Collaboration Harbinger Learning Web 154

Performance Learning Productivity

AUGUST 8, 2010

This needs to be focused on performance problems and outcomes rather than on ‘learning’ input. We all need the ability to engage with senior (and not-so-senior) line managers to identify the root cause of performance problems, and not simply focus on learning. The answer is, we can’t.

Social Networks 226

Social Networks Skills Authoring Tools Social Network 226

Performance Learning Productivity

AUGUST 13, 2014

The emerging understanding that invariably we need to work with others to solve problems is driving these collaborative and co-operative behaviours and, in turn, fuelling a focus on collaborative learning. It provides a very good starting point to help make this move. In fact reflection is usually enhanced when shared with others.

Collaboration 100

Collaboration Harbinger Web Emergent 100

Performance Learning Productivity

JUNE 12, 2009

Then the problems start. Even better if this is accompanied by some form of support – from line managers setting goals and monitoring performance, from SMEs providing on-demand advice and support, or even from learning professionals providing workplace coaching.

Authoring Tools 212

Authoring Tools Upgrade Performance Support ILT 212