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What is conversational AI IVR?

Play.ht

That’s conversational AI IVR at work. Understanding conversational AI IVR Conversational AI IVR combines Natural Language Processing (NLP), Natural Language Understanding (NLU), and machine learning to transform how you talk to automated systems. But conversational AI lets you just say what you need in your own words.

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Personalization and adaptive content: The silent disco of elearning?

Learning Pool

For me, the crux of the silent disco’s popularity lies in choice, and the ability to personalize your experience. You also have volume controls and can remove your headphones at any point to have a conversation, without straining your vocal chords. You might be thinking this all sounds a bit complicated. Bored of Mr Brightside?

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Conversational AI for customer service: a complete guide

Play.ht

Ever since I started working in AI, I’ve seen firsthand how conversational AI for customer service technology can transform the way we interact with customers. Conversational AI, a blend of artificial intelligence techniques including natural language processing (NLP) and machine learning, is at the forefront of this transformation.

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Chatbots vs. conversational AI: what are the differences?

Play.ht

Ever had a conversation with a bot that left you impressed by how smart it sounded? Both scenarios are everyday examples of two different technologies in action: chatbots vs conversational AI. A chatbot is a computer program designed to talk with you through text, just like you’re chatting with a real person.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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The Hitchhiker’s Guide to  WooCommerce Conversion Rate Optimization

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

In the vast and ever-evolving landscape of digital commerce, where most modern-day marketers focus on driving website traffic, one key metric that is often overlooked is the Conversion Rate. And you’d be surprised to know that companies spend just $1 on conversion rate optimization for every $92 spent on customer acquisition.

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The Power of Personalization: Tailoring Content for Diverse Audiences

Kitaboo

If this is a scenario that sounds familiar, we think we might be able to help. In a world where attention spans are as short, and competition is fierce, personalized content experiences become paramount. The Need for Personalization and Empathy-led Content in 2024 II. Content does more than just serve your audiences.