TechSmith Camtasia

AUGUST 10, 2020

A knowledge base is a set of organized information about your product or service that a reader can go through to learn about said product or service or how to solve related problems. Knowledge bases can be aimed at internal or external audiences and can serve different purposes. Ask the right questions. Real-life example.

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Knowledge Base Knowledge Scanning Write Blog 52

Docebo

SEPTEMBER 15, 2021

One such activity, which yields massive returns, is customer training. . Let’s take a deep dive into the concept of customer education, and explore how you can create an external learning program for your organization. . What is customer training? Customer training examples. Why is customer training important?

Blended Learning 244

Blended Learning Custom LMS Brandon Hall 244

OpenSesame

AUGUST 26, 2016

Companies preach that prospective employees must have the necessary KSA’s– knowledge, skills and abilities– to be successful. Knowledge is defined loosely as a general body of knowledge. “I Knowledge, skills, and abilities can all be acquired; enter elearning. Acquire Knowledge. Learn a Skill.

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Job Knowledge Skills eLearning 52

TalentLMS

JULY 24, 2023

Customer support teams are the unsung heroes of every business. They ensure customer satisfaction, loyalty, and retention. In this article, we will explore effective strategies for supporting your customer support team, focusing on open communication, teamwork, motivation, training, and work-life balance.

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Performance Support Support Teams Custom 93

MobileTrain

MARCH 31, 2024

However, one often overlooked aspect of efficiency is its impact on customer satisfaction. This article will explore the symbiotic relationship between efficient teams and improved customer satisfaction and how AI revolutionises this dynamic.

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Case Study Custom Internationalization Compliance Training 52

Instancy

FEBRUARY 26, 2024

Introduction: For decades, Learning Management Systems (LMS) have served as the backbone of corporate training and customer education. Let’s explore how LLMs are transforming both corporate training and customer education. Unveiling a New Era in Learning: LLMs are not simply language bots.

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Blended Learning Custom Education LMS 52

Paradiso

SEPTEMBER 13, 2023

This growth can be attributed to the rising demand for instant access to knowledge and the effectiveness of employee training, which is prompting both small and large businesses to embrace learning management systems. How Does Custom LMS Development Enhance Business Performance?

Association Learning Management System 91

Association Learning Management System LMS Diversity Training Compliance Training 91

OpenSesame

AUGUST 26, 2016

Companies preach that prospective employees must have the necessary KSA’s-- knowledge, skills and abilities-- to be successful. Knowledge is defined loosely as a general body of knowledge. “I Knowledge, skills, and abilities can all be acquired; enter elearning. Acquire Knowledge. I can use Excel proficiently.”.

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Job Knowledge Skills eLearning 40

LearnDash

NOVEMBER 2, 2023

Hold on to your seats (pun intended) because we’ve just added the option for your customers to buy multiple seats to a course at once. The new Groups Plus update enables you to create teams outside organizations. You’ll find all the details in our Knowledge Base. Our documentation is where the magic happens!

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Course License Newsletter Upgrade 229

Matrix

OCTOBER 5, 2022

So, what is customer training in this greater picture, and why is it important for your company? What is customer training? As the name indicates, customer training is learning designed specifically for the people using your company’s products or services. Why is customer training beneficial for companies?

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Blended Learning Custom Benefits Create 73

IT Training Department Blog

NOVEMBER 2, 2023

Most company technology requires training but not necessarily custom training. When training is needed and the technology or process is custom then custom training is also needed. We understand that not all technologies require custom training. Training is an essential step in change management.

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Social Networks Technology Companies Custom 111

Docebo

APRIL 20, 2020

One of the audiences for whom training will provide massive returns is your customers – not only will they appreciate having a centralized space to refer to when they have questions, but it will help them see results quicker. What is a Customer Training Program? Why is Customer Training important?

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LMS Custom Brandon Hall Help 133

Ninja Tropic

NOVEMBER 23, 2022

Product Knowledge Training: Everything You Need to Know. Then you need one thing: excellent customer service and happy customers (okay fine; that’s two things!). . What Is Product Knowledge? Why Is Product Knowledge Important & What Are the Benefits? What Are the Different Types of Product Knowledge?

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Knowledge Productivity Product Blended Learning 52

Ninja Tropic

NOVEMBER 23, 2022

Product Knowledge Training: Everything You Need to Know. Then you need one thing: excellent customer service and happy customers (okay fine; that’s two things!). ?. What Is Product Knowledge? Why Is Product Knowledge Important & What Are the Benefits? What Are the Different Types of Product Knowledge?

Knowledge 52

Knowledge Productivity Product Blended Learning 52

Fly Plugins

MARCH 5, 2024

It provides a centralized hub for e-learning, tracking progress, and evaluating competency in medical knowledge and skills. It ensures that healthcare professionals, including doctors, stay at the forefront of medical knowledge and advancements to provide the best possible care to their patients.

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LMS Industry Healthcare Learning Management System Compliance Training 216

BrainCert

DECEMBER 12, 2022

In this article, we will provide a step-by-step guide on how to create an effective and engaging eLearning curriculum. Step 1: Analyze Learner Needs Creating an effective eLearning curriculum requires careful consideration of the learners’ needs.

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Developing eLearning eLearning Strategy Blended Learning Develop 59

Ed App

DECEMBER 14, 2022

There are many knowledge sharing platforms that help make all important information and documentation easily accessible, but which are the best options for this? In this article, we’re going to explore 10 knowledge sharing platforms and highlight their features that you should consider. . Knowledge Sharing Platform #1 – EdApp.

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Knowledge Platform Authoring Tools Confluence 52

learnWorlds

JANUARY 18, 2022

When it comes to attracting and retaining customers, customer education offers the best solution. With a solid customer education program in place and the effective practice of educational marketing , a business can easily stand out from the competition and build a loyal customer base that keeps on growing and growing.

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Custom eLearning Development Custom Education Program 131

Ed App

SEPTEMBER 19, 2021

Managing your organization’s data, projects, tasks, and content resources is now made easier through the use of web-based knowledge management software. Knowledge Management Software #1 – EdApp. Knowledge Management Software #2 – Nuclino. Knowledge Management Software #3 – Zoho Showtime.

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Knowledge Management Authoring Tools Software Knowledge 52

Infopro Learning

NOVEMBER 8, 2022

It uses creative and innovative ways to make it easier for learners to understand and use the knowledge or skills at their jobs. Microlearning courses are usually 10 minutes long, and creating high engagement in this time frame is imperative for learning leaders. There are several strategies to create intriguing content quickly.

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microlearning Strategy Solution Effectiveness 282

Knowledge Guru

OCTOBER 22, 2014

Since the release of Knowledge Guru in 2012, our team has spent thousands of hours researching the science of learning and serious games. Most importantly, we’ve listened to our growing customer base to find out what features and functionality they need to make serious games a success in their organizations.

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TOPYX LMS

AUGUST 25, 2016

If it’s not providing the competitive advantage mentioned above, perhaps it’s time to create a whole new culture. Promotion of knowledge sharing – Last but certainly not least, the promotion of knowledge sharing is a vital component to good company culture. Knowledge Sharing Creates Unrivaled Company Culture.

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LMS Learning Management System Knowledge System 167

Lambda Solutions

JULY 5, 2023

Moodle Cloud, a cloud-based learning management system, provides a powerful platform for educators and trainers to create, manage, and deliver online courses. In this blog post, we will explore the key steps and features of Moodle Cloud to help you maximize its potential and create a successful online learning experience.

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Moodle Online Learning Guide Effectiveness 130

TechSmith Camtasia

SEPTEMBER 9, 2019

While Vanessa was struggling to create high-quality images for the DFCU Financial IT knowledgebase, tellers at branches across the state were also struggling with the limitations of the built-in tools. Vanessa is now able to create clear, concise manuals for the company’s IT knowledge base. Learn More. The Results.

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Knowledge Guru

OCTOBER 28, 2015

The Fall 2015 release of Knowledge Guru is so small, it fits in your pocket. Learners will be able to play Knowledge Guru games across desktop, tablet and smartphone the week of November 2nd. Scores and achievements sync seamlessly between the web app and native app version of Knowledge Guru. Already a Customer?

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Knowledge Player Analytics Score 100

Ed App

NOVEMBER 4, 2021

Transferring and sharing of business knowledge is now easier than ever before — thanks to the rapid increase of knowledge management tools on the market. To help you out, we’ve listed below the 10 best knowledge management tools and compared their key features, benefits, and pricing plans. . Cloud-based authoring tool.

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Knowledge Management Knowledge Authoring Tools Tools 52

dominKnow

DECEMBER 13, 2022

The Best Advance in Content Authoring Technology entry focused on an online knowledge-based training course which resulted in shared knowledge being accessible to internal teams. In turn, the Medical Solution’s Learning & Development teams were able to get resources to learners 30% quicker.

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Brandon Hall Technology Knowledge Base Analysis 98

WhatFix

FEBRUARY 2, 2023

Back to Blog Employee Training How to Create an Effective Logistics Training Program (2023) February 2, 2023 Adelina Karpenkova Share on facebook Share on twitter Share on linkedin Training is an essential part of any successful logistics business.

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Program Compliance Training Effectiveness Create 52

Ed App

JULY 29, 2022

Working in customer service is no walk in the park. It requires constant training, which can be difficult to sustain without proper customer service coaching tools. Through such platforms, you can easily create and deliver training materials such as courses, quizzes, and dialogue simulations. Cost: Free. Key Features: .

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Unboxed

OCTOBER 26, 2018

Technology has changed how people shop and what they expect from customer service representatives. Unfortunately, most customer service training hasn’t kept pace with the rate of technology and customer expectations. Who Is the Modern Customer? Train on your company’s knowledge base. So, where do you start?

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Customer Service Custom Services Training 51

Hurix Digital

NOVEMBER 12, 2021

When it comes to ensuring the effectiveness of organizational training, custom training content plays an essential role in aligning the training material with the specific needs of employees, especially if you are looking to improve their performance and keep them engaged. What is custom training content?

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Custom Performance Content Help 52

Learning Pool

NOVEMBER 8, 2023

While automation and AI will produce many efficiencies – which include making some roles and people redundant – they will also, by transforming business activities, create the need for new roles and new categories of knowledge workers. This gap is affecting areas like cybersecurity, productivity, competitiveness, and customer service.

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Industry Skills Technology Knowledge Worker 93

Hurix Digital

JUNE 21, 2019

Another report by CGS revealed that video-based learning is one of the top methods for effective learning. Creating learning videos or micro-learning videos is a blessing in disguise. In this article, we will explore the different verticals of video-based learning. How to Create Employee Training Videos?

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Custom eLearning Development Compliance Training Video Create 82

Coassemble

FEBRUARY 4, 2021

Customer Success was given no training to understand how to support customers for the launch. Because the company did not prime their team by delivering product knowledge training before launching the update. To be successful, SaaS companies must foster knowledgeable staff to build their brand and sell their offering.

Productivity 52

Productivity Product Knowledge Guide 52

QuoDeck

MAY 19, 2020

All successful businesses, big or small, have one thing in common – Extensive business knowledge. In big organizations this knowledge can reside in entire teams, or units. In small organizations such knowledge is restricted to the people who founded the business, and maybe a few key employees that drive company strategy.

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Knowledge KM Brain Business 59

IT Training Department Blog

SEPTEMBER 14, 2023

Good software simulations create a world where mistakes are welcomed and learning is easy without the fear of irreversible consequences. Instead, they are immersed in a dynamic learning experience that mirrors real-world scenarios, allowing them to apply their knowledge in a risk-free environment.

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TechSmith Camtasia

FEBRUARY 24, 2020

Can you build a successful business without successful customers? But, most companies (both large and small) don’t invest enough time and energy in customer education — actually helping their customers learn to use your products. Customers feel anxiety when they try a new product or service.

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