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Technical Communication: Applying Lean Principles to Documentation

I Came, I Saw, I Learned

Documentation Electronic Medical Records EMR TechComm Technical Communications Technical Writing training UA User Assistance User Experience UX by Megan Pitkin.   While I was working as a bedside nurse, my organization decided to adopt a new way of approaching patient care and improve workflow: Lean. "Nursing staff today have more and more duties," said Dr. Hays.

From Workflow Documentation Springs Exemplary Performance

Living in Learning

I just had breakfast with a good friend and colleague, and, the usual thing happened; the conversation shifted to performance challenges around business systems implementations. He is a process improvement engineer blessed with the curse of a training background followed by deep business process improvement experience. While that sounds like a contradiction in terms, it […]. AGILE Discovery & Consulting EPSS Learning @ the Point of Work Performer Support adoption agile. moment of need deployment enterprise systems EPS implementation simulations

Using Snagit for Process Documentation

Visual Lounge

If you’ve ever had to create process documentation, you probably know how time-consuming it can be. Then, start building your documentation! The post Using Snagit for Process Documentation appeared first on TechSmith Blogs. But did you know that using Snagit video can save you time? First, use video capture to record the entire process up front. Need to see it in action?

eLearning and Documentation: To Translate or not to Translate. That is the Question!

I Came, I Saw, I Learned

by Jen Weaver  As global reach expands and local diversity increases, interactions with coworkers, employees, or clients bring us in contact with those who speak different languages. As a result, we are faced with the new demands of a diversified audience coupled with tight budgets, limited time and in an overall downturned economy. Some questions to consider upfront: What's your goal?

Move Beyond Learning to Applying: A Modern Management Development Program

self-assessment to document. is well-documented, we’ve created. learner to document where they are now and. 1 kineo.com info@mplus.kineo.com 312-846-6656 Hard to believe that it’s been almost 20 years since the term “eLearning” entered the corpo- rate learning lexicon. And just in the last five years, the velocity at which new solutions have entered. We now. learning nuggets.

The Snowball Effect: Documentation and Training for Global ERP Systems

Social Learning

So, the company scribes (Instructional Designers and Documentation Specialists) and their SMEs created materials in their native tongue and sent them along to another company to translate into the 2 nd language. Finally the documents were ready for end users…and then there were changes to SAP… again, and again, and again. But alas, the screen shots were still in the 1 st language!

SAP 43

Adobe RoboHelp: Importing & Linking Word Documents

I Came, I Saw, I Learned

You can create projects by linking or importing Word and FrameMaker documents and then publish in different formats, including printed documentation. You can also use Word and FrameMaker documents as source files in an existing RoboHelp project.  RoboHelp allows you to integrate content created by different authors in Microsoft Word and Adobe FrameMaker.   This  article  is a quick summary of the import and linking process. Adobe's Technical Communication Suite Help Authoring RoboHelp

Storyboard Workbook for Elearning: Documenting the Workflow

NuggetHead

Documenting those processes along the way helps isolate inconsistencies and/or good practices eventually working toward efficient processes that shorten the lifecycle of a project. Without getting into semantics of defining a workbook or whether you support the storyboarding process or not, let’s agree for the sake of this post that it is a collection of documents that support the design and development of an elearning project. The following are storyboard documents I use on a regular baasis: Recommended and Optional documents. Enter the Storyboard Workbook.

Educate the Mobile Generation: Convert WORD documents to ePub and MOBI

eLearning Acupuncture

So I decided to try something new. I am converting my WORD documents to ePub and MOBI formats. This is what I did: I took my WORD source documents (*.doc) Then I applied a unique class attribute to each Lesson Title in my HTML document so that I could use this unique class attribute to generate a Table of Contents for the ePub and MODI files later. I did it really simply.

4 Ways to Close the Learning-Doing Gap for Front-Line Managers [GUIDE]

DEVELOP FRONT-LINE MANAGERS It’s been well documented that people leave managers – not companies. FOUR WAYS TO CLOSE THE. LEARNING-DOING GAP FOR. FRONT-LINE MANAGERS 4FOREWORD We’re in business to help organizations. achieve their goals by making sure their. employees have the knowledge and skills. they need to succeed. Our experience. and research led us to identify that one. managers.

Editing Screen Shots for Process Documentation

Visual Lounge

Process documentation can be time-consuming, especially when you miss a step and have to do the process over again. Or maybe you’re documenting multiple processes that only differ slightly. Instead of grabbing screenshots for your documentation the traditional way, you may want to try this more efficient way. Need help with these first two steps?  Watch it here.

Corporate Training Tip #1: Use Images & Videos to Document a Process

Visual Lounge

You can document the process you want to show one time, and share it repeatedly. The post Corporate Training Tip #1: Use Images & Videos to Document a Process appeared first on TechSmith Blogs. Most successful corporate training plans incorporate a few key ways to share knowledge with staff. Use videos and images instead. Use Visual Content for Corporate Training.

Top 7 places to find free photography. The holy grail of free images

eLearn Hub

Uncategorized Creative Commons E-learning elearning Flickr GNU Free Documentation License learning toolsPosted in Uncategorized. Sick of searching to find free images or photography to use on your website or e-learning course just to find a hidden charge? Here is a go-to list of the best places that exist right now (Sept 2015) for finding free photography and images online. Image licenses?

Technical Communications: Writer Challenges in Agile and Traditional Development Teams, Part II

I Came, I Saw, I Learned

This week I'm going to cover how agile helps you get more thorough and timely reviews of your documentation from the team. Getting Helpful Documentation Reviews. Whether you are in a traditional or agile development environment, getting valuable, informative edits on documentation you send out for review can be like pulling teeth. Some reviewers give the documentation a cursory glance and declare it "okay" with no helpful comments. Documentation Help Authoring Technical Communications by Alyssa Fox.

Seven Simple Secrets to Off-the-Shelf Course Success

organization, which not only gets you learner buy-in, it also serves as documentation of the. Seven Simple Secrets to. Off-the-Shelf Course Success. By Megan Torrance, CEO TorranceLearning. Off-the-shelf (OTS) courseware is a growing market attracting both customers and venture. capital. creating yet another course or scheduling yet another workshop. of learners. busy trainers? You’re.

Project Management: Documentation Maintenance

I Came, I Saw, I Learned

  Documentation projects are usually time limited, but the products they create need regular, ongoing attention to work correctly without becoming obsolete. What is the impact of such maintenance projects on planning documentation activities? And how should the project team approach such documentation maintenance projects?    We always get to hear or read about how to create documentation from scratch, where we have the freedom and capacity to change anything, and we have little dependency on the technical team. by Kiranmayee Pamarthy.

Why Tutorials Instead of Documents?

aLearning

With minimal interaction, why not just post a document that covers the same content? I’ll be the first to admit that including more interactions is a great thing, as long as they contribute to the learning outcome. Since the Web became a resource pool, all manner of documents have been tossed into it: white papers, charts, articles, blogs, etc. long articles, white papers or other documents if you can bring them to life with a tutorial that covers the same ground in a more engaging way? Let’s be honest here. How interesting would that be?!? Be honest. Motions.

Best Practices for Instructional Design in eLearning

Raptivity

eLearning eLearning tools Instructional Design interactive learning Design document storyboarding As technology progresses, assuring the quality of educational experience continues to increase in significance. This, in turn, has led to a surge in the number of Instructional Designers(IDs). IDs are seen as professionals who can facilitate explicit eLearning outcomes. The […].

Adobe Captivate: Replacing PowerPoint Slides But Keeping the Audio

I Came, I Saw, I Learned

Adobe Captivate Adobe''s Technical Communication Suite Captivate Documentation e-learning eLearning mLearning TCS5 TechComm Technical Communications Technology training UA User Assistance User Experience by Kevin Siegel      I received an interesting email from a fellow Captivate developer who was in a bit of a pickle. Next, delete all of the imported PowerPoint slides.

Microlearning Whitepaper: Small Bites, Big Impact

Capital BlueCross documented a 66.6% Microlearning: Small Bites, Big Impact. must-haves every organization needs to be. successful with microlearning W H I T E P A P E R 2Table of Contents. The times they are a-changin’.3 When done properly, Microlearning works.10 Microlearning in action.11 About Axonify.14 3The times they are a-changin’. corporate Learning & Development inside out. Anytime.

Documenting How You Got Your Numbers

In the Middle of the Curve

You're welcome. - As you create your budget and cost estimates, make sure you document HOW you got your numbers. Ideally, your organization has defined processes and templates available for project budgets and supporting documentation. Random clip art of office workers in deep collaborative thought. Best to have that information handy.

eLearning: More Reflection

I Came, I Saw, I Learned

Adobe Captivate Adobe''s Technical Communication Suite Design Documentation e-learning eLearning HTML5 Instructional Design iOS mLearning TCS5 TechComm Technical Communications Technical Writing Technology UA User Assistance User Experience UX by Kevin Siegel      Last week I wrote about how you can use  Reflector to create software simulations and demonstrations  from your mobile device. received emails from several people who, having read the article, downloaded Reflector and attempted to create a simulation using Adobe Captivate or Articulate Storyline.

Viewing Training, Marketing, and Documentation Content Through the Learning Lens by Dan Cote

Learning Solutions Magazine

In today’s global and digital information landscape, training, documentation, and marketing practitioners must create content for wired audiences. Already saturated with digital content, customers want information that informs, educates, and solves their problems at the critical moment of need. Here’s how to view your role through the Learning Lens. Content Management Design Strategies Development Strategies Management Strategies

The Captivate 9.0.2 Update adds insane speed and performance enhancements

Adobe Captivate

Adobe LMS Captivate Prime Community Documentation Extending Captivate How do I. I have been working for a while now with the Adobe Captivate engineering team and several customers on a project that should be nicknamed, Project Light Speed.

content.ED: Documentation Best Practices

Visual Lounge

In the coming weeks, this series will cover the best practices of creating documentation, graphics, videos, and presentations using Snagit while focusing on tips for creating valuable, well-designed content for the workplace. Documentation can be boring. However, documents are a necessary part of every person’s life. People need to be able to skim your document easily.

Small is Big: Converting PDFs to E-Learning Modules

Origin Learning

Lengthy research documents? Well to some extent that’s true, considering the omnipresent nature of these documents that haunt you everywhere. The onus is on instructional designers to read through the entire document and divide it into portions. What does a PDF bring to mind? Pages and pages of words? Boredom at its peak? And no escape? Printed paper material could do that.

Adobe FrameMaker and Captivate: Merging Multimedia With Print PDFs

I Came, I Saw, I Learned

Simply open a document and, if you've got Adobe Acrobat on your computer, choose  Adobe PDF  when you print. In the image below, I've created a FrameMaker document. selected  150 dpi  to make the imported Captivate simulation a bit smaller in my FrameMaker document. Creating a PDF that will engage your reader is another story. Interested? 

PDF 50

Putting Out Fires, Part 3: eLearning Project Documentation by Jennifer De Vries and Joe Ganci

Learning Solutions Magazine

Now they detail what to document as you do your revisions—and why! Up to this point in the series on picking up someone else’s project, Joe and Jennifer have covered the things you should find out before accepting the job, and what to look for in the project files. Design Strategies Development Strategies Project Management

Job 10

Adobe Captivate 8 ACE Certification now Available

Adobe Captivate

Community Documentation eLearning Suite Extending Captivate How do I. Looking for ways to prove your expertise in Adobe Captivate. Why not take the latest ACE exam from Adobe? The Adobe Captivate 8 ACE exam is available now. Check here for the details. Adobe Captivate 8 ACE Exam Available now ACE EXAMS here.

Introducing A Brand New LMS from Adobe – Adobe Captivate Prime

Adobe Captivate

Adobe LMS Adobe Presenter Captivate Prime Community Documentation eLearning this week Extending Captivate LMS Rapid Authoring Rapid eLearning Training and Tutorials Whats new adobe captivate 9 adobe captivate draft adobe captivate prime primeAdobe Captivate Prime is a ground breaking new Learning Management System (LMS) from Adobe, aligned to modern business needs. Prime provides a one-of-a-kind learner experience, combining engaging gamification with a wonderfully simple learner interface – a unified fluidic player that adapts to serve every major type of media seamlessly.

Introducing Adobe Captivate Draft: Storyboard and design eLearning on your iPad

Adobe Captivate

Adobe LMS Captivate Prime Documentation eLearning this week Extending Captivate How do I. One of the greatest new features in Adobe Captivate 9 is the addition of a pre-production workflow for Captivate.

eLearning: Free Zombie Characters

I Came, I Saw, I Learned

  Documentation e-learning eLearning Online Training TechComm Technical Communications training User Experience by AJ Walther    Even though Halloween is months away, you can still inject a bit of terror into your eLearning.    Head over to NuggetHead to download free zombie eLearning characters. "How to Deal with Office Disputes" soft skills training.

Adobe RoboHelp 8: Creating Multiple Topics From One Word Document

I Came, I Saw, I Learned

One of the most common ways to add new content to a RoboHelp project is by importing a Word document via File > Import > Word Document. If  If the Word document contains a TOC, Headers, Footers or Index, they will import nicely into RoboHelp. So how do you instruct RoboHelp to create several topics out of the one Word document? by Kevin Siegel. Read on.

Writing Training Documents and eLearning Scripts

I Came, I Saw, I Learned

Think of it as an intensive retreat that will give the jump-start you need to create clear, concise step-by-step documentation that effectively educates and motivates adult learners. Whether you're writing technical documentation, training curriculum and materials, or eLearning scripts, this intensive course delivers instruction and practical experience on critical topics including: the writing process and structure. Participants will use their word processor during class to write narratives and step-by-step documentation. identifying and thinking like your audience.

Why Your Organization Should Support a Knowledge Sharing Culture

Adobe Captivate

Adobe Presenter Community Conferences and events Content Migration Documentation eLearning Suite eLearning this week How do I. There is a fundamental problem that exists in the typical business workplace today. Chances are that you or someone in your office is already painfully aware of it.

Get Responsive with #KidCaptivate

Adobe Captivate

Community Documentation eLearning Suite eLearning this week Extending Captivate How do I. Last week I took a look at Five Common Mistakes in mLearning. This hour long eSeminar is available on demand here: [link] The session focused on mobile learning and helping you get started with creating your first courses for mobile devices.

Location Aware Learning: Example with complete source files for the Australia Zoo App

Adobe Captivate

Community Conferences and events Documentation eLearning this week Extending Captivate How do I. One of the most compelling new features in Adobe Captivate 8 is the ability to create location based learning, thanks to the added support for Geolocation. spent the last week […]. Rapid Authoring Rapid eLearning Technical Support Training and Tutorials Whats new

Organize your eLearning Projects: Grouping Slides in Adobe Captivate 7

Adobe Captivate

Community Documentation eLearning Suite eLearning this week Extending Captivate How do I. This week I hosted Adobe Captivate Developer Anita Horsley in an eSeminar and was thrilled to learn a cool new tip. Yup, even I didn’t realize that you could do this nifty little trick with your eLearning modules.) Permit me to set the stage. You […].

collaborative documents

Ignatia Webs

We selected three possibilities a pbwiki , coventi pages and google documents. Today a few of my colleagues and I are testing software to work on collaboratively. All of them have different applications, so we will have to see which software we like the most. For what: to get six syllabi that cover the same topic - but are given by different professors - to get them all into one final syllabus that covers the content and is satisfactory to all. That is why we are looking for something that keeps track of all the versions and allows easy comparison between versions.