Trending Sources

Technical Communication: Applying Lean Principles to Documentation

I Came, I Saw, I Learned

Documentation Electronic Medical Records EMR TechComm Technical Communications Technical Writing training UA User Assistance User Experience UX by Megan Pitkin.   While I was working as a bedside nurse, my organization decided to adopt a new way of approaching patient care and improve workflow: Lean. "Nursing staff today have more and more duties," said Dr. Hays.

How to easily update visuals in your documentation

Visual Lounge

Whether you document continuously or late in the process, it always seems to come down to this: anxiously awaiting for project completion so you can finally start serious work on the visuals for your documentation. Re-work takes time, especially when your documentation involves screenshots or diagrams. Making visual documentation sustainable. It makes sense.

From Workflow Documentation Springs Exemplary Performance

Living in Learning

I just had breakfast with a good friend and colleague, and, the usual thing happened; the conversation shifted to performance challenges around business systems implementations. He is a process improvement engineer blessed with the curse of a training background followed by deep business process improvement experience. While that sounds like a contradiction in terms, it […]. AGILE Discovery & Consulting EPSS Learning @ the Point of Work Performer Support adoption agile. moment of need deployment enterprise systems EPS implementation simulations

eLearning and Documentation: To Translate or not to Translate. That is the Question!

I Came, I Saw, I Learned

by Jen Weaver  As global reach expands and local diversity increases, interactions with coworkers, employees, or clients bring us in contact with those who speak different languages. As a result, we are faced with the new demands of a diversified audience coupled with tight budgets, limited time and in an overall downturned economy. Some questions to consider upfront: What's your goal?

4 Ways to Close the Learning-Doing Gap for Front-Line Managers [GUIDE]

DEVELOP FRONT-LINE MANAGERS It’s been well documented that people leave managers – not companies. FOUR WAYS TO CLOSE THE. LEARNING-DOING GAP FOR. FRONT-LINE MANAGERS 4FOREWORD We’re in business to help organizations. achieve their goals by making sure their. employees have the knowledge and skills. they need to succeed. Our experience. and research led us to identify that one. managers.

Adobe RoboHelp: Import Word Documents and Keep the Shapes

I Came, I Saw, I Learned

You can use the Shapes feature to quickly draw a line or a callout to a screen capture inserted into a Word document. The Select the screen capture and shapes in the Word document. by Kevin Siegel    You can do a lot of fancy stuff in Word. Okay, okay. I'm not going to venture any deeper into the muck. I prefer to use FrameMaker.)   Need to learn RoboHelp? 

Adobe 50

The Snowball Effect: Documentation and Training for Global ERP Systems

Social Learning

So, the company scribes (Instructional Designers and Documentation Specialists) and their SMEs created materials in their native tongue and sent them along to another company to translate into the 2 nd language. Finally the documents were ready for end users…and then there were changes to SAP… again, and again, and again. But alas, the screen shots were still in the 1 st language!

SAP 43

Adobe RoboHelp: Importing & Linking Word Documents

I Came, I Saw, I Learned

You can create projects by linking or importing Word and FrameMaker documents and then publish in different formats, including printed documentation. You can also use Word and FrameMaker documents as source files in an existing RoboHelp project.  RoboHelp allows you to integrate content created by different authors in Microsoft Word and Adobe FrameMaker.   This  article  is a quick summary of the import and linking process. Adobe's Technical Communication Suite Help Authoring RoboHelp

Using Snagit for Process Documentation

Visual Lounge

If you’ve ever had to create process documentation, you probably know how time-consuming it can be. Then, start building your documentation! The post Using Snagit for Process Documentation appeared first on TechSmith Blogs. But did you know that using Snagit video can save you time? First, use video capture to record the entire process up front. Need to see it in action?

Seven Simple Secrets to Off-the-Shelf Course Success

organization, which not only gets you learner buy-in, it also serves as documentation of the. Seven Simple Secrets to. Off-the-Shelf Course Success. By Megan Torrance, CEO TorranceLearning. Off-the-shelf (OTS) courseware is a growing market attracting both customers and venture. capital. OTS courseware relieves overburdened trainers and human resource managers of. of learners. busy trainers?

Storyboard Workbook for Elearning: Documenting the Workflow


Documenting those processes along the way helps isolate inconsistencies and/or good practices eventually working toward efficient processes that shorten the lifecycle of a project. Without getting into semantics of defining a workbook or whether you support the storyboarding process or not, let’s agree for the sake of this post that it is a collection of documents that support the design and development of an elearning project. The following are storyboard documents I use on a regular baasis: Recommended and Optional documents. Enter the Storyboard Workbook.

Editing Screen Shots for Process Documentation

Visual Lounge

Process documentation can be time-consuming, especially when you miss a step and have to do the process over again. Or maybe you’re documenting multiple processes that only differ slightly. Instead of grabbing screenshots for your documentation the traditional way, you may want to try this more efficient way. Need help with these first two steps? Watch it here.

Project Management: Documentation Maintenance

I Came, I Saw, I Learned

  Documentation projects are usually time limited, but the products they create need regular, ongoing attention to work correctly without becoming obsolete. What is the impact of such maintenance projects on planning documentation activities? And how should the project team approach such documentation maintenance projects?    We always get to hear or read about how to create documentation from scratch, where we have the freedom and capacity to change anything, and we have little dependency on the technical team. by Kiranmayee Pamarthy.

Top 7 places to find free photography. The holy grail of free images

eLearn Hub

Uncategorized Creative Commons E-learning elearning Flickr GNU Free Documentation License learning toolsPosted in Uncategorized. Sick of searching to find free images or photography to use on your website or e-learning course just to find a hidden charge? Here is a go-to list of the best places that exist right now (Sept 2015) for finding free photography and images online. Image licenses?

Technical Communications: Writer Challenges in Agile and Traditional Development Teams, Part II

I Came, I Saw, I Learned

This week I'm going to cover how agile helps you get more thorough and timely reviews of your documentation from the team. Getting Helpful Documentation Reviews. Whether you are in a traditional or agile development environment, getting valuable, informative edits on documentation you send out for review can be like pulling teeth. Some reviewers give the documentation a cursory glance and declare it "okay" with no helpful comments. Documentation Help Authoring Technical Communications by Alyssa Fox.

Corporate Training Tip #1: Use Images & Videos to Document a Process

Visual Lounge

You can document the process you want to show one time, and share it repeatedly. The post Corporate Training Tip #1: Use Images & Videos to Document a Process appeared first on TechSmith Blogs. Most successful corporate training plans incorporate a few key ways to share knowledge with staff. Use videos and images instead. Use Visual Content for Corporate Training.

Viewing Training, Marketing, and Documentation Content Through the Learning Lens by Dan Cote

Learning Solutions Magazine

In today’s global and digital information landscape, training, documentation, and marketing practitioners must create content for wired audiences. Already saturated with digital content, customers want information that informs, educates, and solves their problems at the critical moment of need. Here’s how to view your role through the Learning Lens. Content Management Design Strategies Development Strategies Management Strategies

Adobe Captivate: Replacing PowerPoint Slides But Keeping the Audio

I Came, I Saw, I Learned

Adobe Captivate Adobe''s Technical Communication Suite Captivate Documentation e-learning eLearning mLearning TCS5 TechComm Technical Communications Technology training UA User Assistance User Experience by Kevin Siegel      I received an interesting email from a fellow Captivate developer who was in a bit of a pickle. Next, delete all of the imported PowerPoint slides.

Best Practices for Instructional Design in eLearning


eLearning eLearning tools Instructional Design interactive learning Design document storyboarding As technology progresses, assuring the quality of educational experience continues to increase in significance. This, in turn, has led to a surge in the number of Instructional Designers(IDs). IDs are seen as professionals who can facilitate explicit eLearning outcomes. The […].

eLearning: More Reflection

I Came, I Saw, I Learned

Adobe Captivate Adobe''s Technical Communication Suite Design Documentation e-learning eLearning HTML5 Instructional Design iOS mLearning TCS5 TechComm Technical Communications Technical Writing Technology UA User Assistance User Experience UX by Kevin Siegel      Last week I wrote about how you can use  Reflector to create software simulations and demonstrations  from your mobile device. I received emails from several people who, having read the article, downloaded Reflector and attempted to create a simulation using Adobe Captivate or Articulate Storyline.



Custom E-Learning E-Learning Learning Consulting Business Objectives Cathy Moore Course Objectives Design Document e-learning E-Learning Design eLearning Learnnovators LMS Nirmal Ranganathan Performance ConsultantsThe post E-LEARNING DESIGN: COURSE OBJECTIVES OR BUSINESS OBJECTIVES? appeared first on Learnnovators.

Putting Out Fires, Part 3: eLearning Project Documentation by Jennifer De Vries and Joe Ganci

Learning Solutions Magazine

Now they detail what to document as you do your revisions—and why! Up to this point in the series on picking up someone else’s project, Joe and Jennifer have covered the things you should find out before accepting the job, and what to look for in the project files. Design Strategies Development Strategies Project Management

Job 10

Adobe FrameMaker and Captivate: Merging Multimedia With Print PDFs

I Came, I Saw, I Learned

Simply open a document and, if you've got Adobe Acrobat on your computer, choose  Adobe PDF  when you print. In the image below, I've created a FrameMaker document. I selected  150 dpi  to make the imported Captivate simulation a bit smaller in my FrameMaker document. Creating a PDF that will engage your reader is another story. Interested? 

PDF 50

Small is Big: Converting PDFs to E-Learning Modules

Origin Learning

Lengthy research documents? Well to some extent that’s true, considering the omnipresent nature of these documents that haunt you everywhere. The onus is on instructional designers to read through the entire document and divide it into portions. What does a PDF bring to mind? Pages and pages of words? Boredom at its peak? And no escape? Printed paper material could do that.

The Captivate 9.0.2 Update adds insane speed and performance enhancements

Adobe Captivate

Adobe LMS Captivate Prime Community Documentation Extending Captivate How do I. I have been working for a while now with the Adobe Captivate engineering team and several customers on a project that should be nicknamed, Project Light Speed.

Adobe RoboHelp 8: Creating Multiple Topics From One Word Document

I Came, I Saw, I Learned

One of the most common ways to add new content to a RoboHelp project is by importing a Word document via File > Import > Word Document. If  If the Word document contains a TOC, Headers, Footers or Index, they will import nicely into RoboHelp. So how do you instruct RoboHelp to create several topics out of the one Word document? by Kevin Siegel. Read on.

Adobe Captivate 8 ACE Certification now Available

Adobe Captivate

Community Documentation eLearning Suite Extending Captivate How do I. Looking for ways to prove your expertise in Adobe Captivate. Why not take the latest ACE exam from Adobe? The Adobe Captivate 8 ACE exam is available now. Check here for the details. Adobe Captivate 8 ACE Exam Available now ACE EXAMS here.

Writing Training Documents and eLearning Scripts

I Came, I Saw, I Learned

Think of it as an intensive retreat that will give the jump-start you need to create clear, concise step-by-step documentation that effectively educates and motivates adult learners. Whether you're writing technical documentation, training curriculum and materials, or eLearning scripts, this intensive course delivers instruction and practical experience on critical topics including: the writing process and structure. Participants will use their word processor during class to write narratives and step-by-step documentation. identifying and thinking like your audience.

When in Doubt, Blur it Out – 5 Reasons to Use Blurring at Work

Visual Lounge

Sometimes there is sensitive information you don’t want to show others, yet you need them to see the rest of the document. You could remove info within your original document by restricting permissions or versions – but beware. Mailing addresses, phone numbers, account numbers, and similar, can all be easily hidden with a quick blur, leaving the rest of the document intact.

Introducing Adobe Captivate Draft: Storyboard and design eLearning on your iPad

Adobe Captivate

Adobe LMS Captivate Prime Documentation eLearning this week Extending Captivate How do I. One of the greatest new features in Adobe Captivate 9 is the addition of a pre-production workflow for Captivate.

content.ED: Documentation Best Practices

Visual Lounge

In the coming weeks, this series will cover the best practices of creating documentation, graphics, videos, and presentations using Snagit while focusing on tips for creating valuable, well-designed content for the workplace. Documentation can be boring. However, documents are a necessary part of every person’s life. People need to be able to skim your document easily.

Introducing A Brand New LMS from Adobe – Adobe Captivate Prime

Adobe Captivate

Adobe LMS Adobe Presenter Captivate Prime Community Documentation eLearning this week Extending Captivate LMS Rapid Authoring Rapid eLearning Training and Tutorials Whats new adobe captivate 9 adobe captivate draft adobe captivate prime primeAdobe Captivate Prime is a ground breaking new Learning Management System (LMS) from Adobe, aligned to modern business needs. Prime provides a one-of-a-kind learner experience, combining engaging gamification with a wonderfully simple learner interface – a unified fluidic player that adapts to serve every major type of media seamlessly.

eLearning: Free Zombie Characters

I Came, I Saw, I Learned

  Documentation e-learning eLearning Online Training TechComm Technical Communications training User Experience by AJ Walther    Even though Halloween is months away, you can still inject a bit of terror into your eLearning.    Head over to NuggetHead to download free zombie eLearning characters. "How to Deal with Office Disputes" soft skills training.

Free 43

Applying Usability Techniques to eLearning Documents

Integrated Learnings

If you have ever designed online support documents that are used for quick online reinforcement learning, you know that not only do the documents need to contain the right information, but they must also be usable online. What does it mean for an online support document to be usable online? When workers must find and use learning topics on the job, as in the case of the Learning Moments listed above, they may turn to online support documents. Have you ever thought about how you write and lay out these documents? Why do they use certain documents?

Why Your Organization Should Support a Knowledge Sharing Culture

Adobe Captivate

Adobe Presenter Community Conferences and events Content Migration Documentation eLearning Suite eLearning this week How do I. There is a fundamental problem that exists in the typical business workplace today. Chances are that you or someone in your office is already painfully aware of it.

Location Aware Learning: Example with complete source files for the Australia Zoo App

Adobe Captivate

Community Conferences and events Documentation eLearning this week Extending Captivate How do I. One of the most compelling new features in Adobe Captivate 8 is the ability to create location based learning, thanks to the added support for Geolocation. I spent the last week […]. Rapid Authoring Rapid eLearning Technical Support Training and Tutorials Whats new