Jay Cross

MAY 8, 2014

The American Society for Training and Development has ceased to exist. In 1947, it came to life as the American Society of Training Directors. In 1947, it came to life as the American Society of Training Directors. Vendors of packaged training courses filled ASTD’s exhibit halls. Worse still was the word training.

ASTD 89

ASTD Director Association Outsource 89

Jay Cross

NOVEMBER 26, 2008

Home Speaker Contact internet time alliance Learnstream Resources Internet Time Blog from Jay Cross and Internet Time Group Dust-up at Training Zone by Jay Cross on November 26, 2008 Some readers of an interview with me that appeared in today’s issue of Training Zone has generated a dozen critical comments and even some name-calling.

Blended Learning 36

Blended Learning Social Networks Training Train 36

Jay Cross

NOVEMBER 27, 2008

Home Speaker Contact internet time alliance Learnstream Resources Internet Time Blog from Jay Cross and Internet Time Group Dust-up at Training Zone by Jay Cross on November 26, 2008 Some readers of an interview with me that appeared in today’s issue of Training Zone has generated a dozen critical comments and even some name-calling.

Blended Learning 36

Blended Learning Social Networks Training Train 36

Jay Cross

NOVEMBER 27, 2008

Home Speaker Contact internet time alliance Learnstream Resources Internet Time Blog from Jay Cross and Internet Time Group Dust-up at Training Zone by Jay Cross on November 26, 2008 Some readers of an interview with me that appeared in today’s issue of Training Zone has generated a dozen critical comments and even some name-calling.

Blended Learning 36

Blended Learning Social Networks Training Train 36

Jay Cross

NOVEMBER 27, 2008

Home Speaker Contact internet time alliance Learnstream Resources Internet Time Blog from Jay Cross and Internet Time Group Dust-up at Training Zone by Jay Cross on November 26, 2008 Some readers of an interview with me that appeared in today’s issue of Training Zone has generated a dozen critical comments and even some name-calling.

Blended Learning 36

Blended Learning Social Networks Training Train 36

Jay Cross

NOVEMBER 26, 2008

Some readers of an interview with me that appeared in today’s issue of Training Zone has generated a dozen critical comments and even some name-calling. Cross believes the era of traditional course-led training is coming to an end and that informal, social learning is the way forward. First, the interview. Then, the comments.

Blended Learning 36

Blended Learning Social Networks Training Train 36

Jay Cross

MAY 2, 2015

Sales training. Formal Training. Sold instructional systems that taught a million bankers how to make decisions and sell bank services. Learned every aspect of the training business, from marketing to design to models to costs, from ISA to ISPI. Reflection on Career by Decade. Sixties and into Seventies. Lived abroad.

Change 36

Change Case Study ISPI Virtual World 36

Jay Cross

APRIL 30, 2015

My professional interest is shifting to helping knowledge workers learn and flourish without training. Thinking about learning from the learner’s point of view is different from looking on it as a learning executive or instructional designer. It’s the underground passageway to success.

Knowledge Worker 36

Knowledge Worker Instructional Design CLO Brain 36

Jay Cross

MARCH 19, 2012

That led me to an article Harold and I had written on the demise of the training department. The Future of the Training Department. The latter 20th Century was the golden era of the training department. The latter 20th Century was the golden era of the training department. NCR delivered the first sales training.

Authoring Tools 46

Authoring Tools CD-ROM Compliance Training DDI 46

Jay Cross

NOVEMBER 2, 2012

So Much Training, So Little to Show for It. In this lopsided Wall Street Journal article , a professor slams training for all the wrong reasons. For one thing, he disregards experiential learning on the job and seems to think that training always takes place away from the job. THE JOURNAL REPORT: LEADERSHIP IN HUMAN RESOURCES.

Journal 46

Journal Lecture Learning Theory Theory 46

Jay Cross

MARCH 6, 2012

Experience has taught us that making over a training department into a business learning function requires these activities: Sell the vision of learning as a value-creating component of social business. If you don’t get this, it will get you. articulate the vision and value of Working Smarter to executive management.

Corporate Learning 75

Corporate Learning Social Networks Case Study Taxonomy 75

Jay Cross

APRIL 17, 2012

Second, presenting content in short, bite-size chunks, rather than monolithic hourlong lectures, is better suited to students’ attention spans, and provides the flexibility to tailor instruction to individual students. Training departments put PowerPoint presentations on their intranets and acted as if people could learn from them.

Corporate Learning 81

Corporate Learning Corporate eLearning Lecture Learning 81

Jay Cross

JANUARY 7, 2013

Academics and instructional designers will tell anyone who wants to listen just how important formal training is, as it fades in relevance to both learners and businesses.The ITA will keep on questioning the status quo and show how work is learning and learning is the work in the network era – some will listen, many will not.

Internet 63

Internet Predictions Confluence Performance Support 63

Jay Cross

SEPTEMBER 10, 2010

I’m going to be debating the merits of informal learning with some downright scary competition: Nancy Lewis, who’s probably best known as the champion of IBM’s formidable sales training, and Allison Rossett, who has developed more can-do instructional designers than anyone else on the planet.

Informal Learning 50

Informal Learning Informal IBM Instructional Design 50

Jay Cross

NOVEMBER 8, 2011

Workshops are considered a great opportunity to train teams. JAY CROSS: In earlier times, people were paid to follow instructions. We thought we could train them to do their work. They have no time for training because they must solve problems in the moment. ? Corporate training is for beginners. ?

Google 46

Google Social Networks Social Network Beginner 46

Jay Cross

APRIL 20, 2015

This is an instructional designer’s record of twelve years’ experience. remember that you are training adults.” Brain training, speed reading, self hypnosis, mental clarity, the power of mind. Advice is for building courses. Don’t buy photos until you get final approval.” “Use Use animation to spice up a course.” By Don Long.

Brain 36

Brain AICC SCORM Study 36

Jay Cross

JUNE 27, 2011

That’s why “boxed training&# is so appealing. For me, in reference to effective teaching, we can’t stop talking about context or the need to provide it as part of our instructional plan. When someone raises context, that seems like an invitation to really dig into what is going on.

Conversation 37

Conversation Reference Teach Instructional 37

Jay Cross

JULY 20, 2012

If I were an instructional designer in a moribund training department, I’d polish up my resume and head over to marketing. Were I that instructional designer, I’d tweak what Google did with the Power Searching Course. It’s cheaper and more useful than advertising.

Search 61

Search Market Course Google 61

Jay Cross

JUNE 17, 2010

In 1955, Bell Telephone was concerned about leadership development: “A well-trained man knows how to answer questions, they reasoned; an educated man knows what questions are worth asking.” I fear the training community is on the wrong side of these questions. Drawing by Dave Gray. Real life is painted in shades of gray.

Case Study 53

Case Study Streaming Compliance Training Specialist 53

Jay Cross

MAY 30, 2009

My last column in CLO called for the abolition of corporate training departments. Now some instructors and traditional instructional designers see me as a job threat. Some instructors will continue to instruct, but they will increasingly do so with network support and in smaller bursts. CLO magazine, June 2009.

Technology 38

Technology Wiki Metrics CLO 38

Jay Cross

FEBRUARY 27, 2012

Most of the three dozen people convened by the irrepressible Aaron Silvers for a recent retreat in Sedona, Arizona, would say they’re designers, but not instructional designers. You don’t hear about tools like these at ASTD meetings and traditional training gatherings. We focused more on performance and less on training.

Cognitive 68

Cognitive Toys Coaching Diversity Training 68

Jay Cross

AUGUST 18, 2013

It’s worth a revisit because the growing divide will shake the training industry to its roots. Training departments can’t do much with the increasingly important Intuitive skills. Training departments help people learn the Rational. Workshops, programmed instruction, and Kahn Academy can teach Rational Knowledge.

Culture 40

Culture Brain Simulations Wikipedia 40

Jay Cross

MAY 22, 2013

It’s worth a revisit because the growing divide will shake the training industry to its roots. Training departments can’t do much with the increasingly important Intuitive skills. Training departments help people learn the Rational. Workshops, programmed instruction, and Kahn Academy can teach Rational Knowledge.

Culture 45

Culture Brain Simulations CLO 45

Jay Cross

APRIL 9, 2013

Process-oriented environments will impact traditional training just as word processing and social change eliminated most of the nation’s secretaries. Process innovation empowers us to create jobs that provide more throughput and greater worker satisfaction, although not through traditional training departments. Accountable training.

Business 40

Business Metrics Simulations Firewalls 40

Jay Cross

AUGUST 7, 2009

A modern learning ecology embraces departments and disciplines that were once considered separate functions: training, independent study, collaboration, knowledge management, corporate communications, organizational development, communities of practice, leadership development, expertise location and social media.

Learning 2.0 75

Learning 2.0 Informal Learning Informal Cognitive 75

Jay Cross

MARCH 2, 2009

Are there training departments? What will current members of training departments be doing in 10 years?&#. Are there training departments? Yes, no matter what the future landscape, there will be training departments. Our self-imposed training silos are coming down. Training programs tumble out but are not used.

Network 36

Network Instructional Design Internet Social Software 36

Jay Cross

DECEMBER 2, 2010

Harold Elletson opened the 16th International Conference on Technology Supported Learning & Training, Online Educa Berlin. Reinvent vocational training in a digital environment. Faculty members, we find, now tend to be resistant or apathetic in their attitudes toward instructional technology.” Address employability gap.

Diversity Training 46

Diversity Training Online Attitudes Photo 46

Jay Cross

JULY 4, 2009

Articles: Get Out of the Training Business. Next week, we will close the training department. We are shifting our focus from training to performance. I’m changing my title from VP of training to VP of core capabilities. The measure of our contributions will be results, not training measures.

Social Networks 36

Social Networks Friendfeed Social Network Wiki 36

Jay Cross

APRIL 20, 2010

They are certainly not lodged in a training department. In fact, they make the training department obsolete. or instructional design, social psychology, marketing, or intelligent systems, only supports what we?re s not a separate function so much as another way of looking at how we organize work. Workscapes are pervasive.

Micro-Learning 46

Micro-Learning Knowledge Worker Attitudes CLO 46

Jay Cross

FEBRUARY 23, 2009

Traditional training programs are a reflection of their designers, authors, and instructors. Traditional instructional design overlooks these natural supporters of peer-to-peer, collaborative learning at its peril. So that — regardless of the platform or context — they’re out there representing your company well?

Social Learning 36

Social Learning Culture Social Social Media 36

Jay Cross

AUGUST 12, 2012

Vendors sell training by the course. At least half the players should be trainers, instructional designers, or HR professionals. Over time, it morphed into meaning the circuit that was being run on, as in racecourse. In the fourteen century, academics started using the term to mean a planned series of study.

Games 66

Games Course Player Webcast 66

Jay Cross

DECEMBER 29, 2009

My last column in CLO called for the abolition of corporate training departments. Now some instructors and traditional instructional designers see me as a job threat. Like classrooms in training, blogs will always be around. Are there training departments? More Human Than Human. T he future is people, not technology.

Internet 37

Internet Blogging LearnTrends Wiki 37

Jay Cross

AUGUST 16, 2008

Cross had discovered that adults learn differently from children and became interested in instructional design. He joined a new venture developing training for commercial bank loan officers. His firm, along with most of the training community, had a different vision: interactive multimedia CD-ROM.

Job 36

Job CD-ROM Enterprise 2.0 Internet 36

Jay Cross

JULY 5, 2008

The value of simply carrying out rote instructions will fall while the value of inventing better methods will rise. What does this have to do with training? I counseled training directors and CLOs to think of their objectives as increasing sales, improving customer service, cutting costs, and so on: business benefits.

Business 36

Business Pinnacle Create Customer Service 36

Jay Cross

OCTOBER 7, 2008

Working Knowledge , an online forum from HBS, gave Professor Emeritus Jim Heskett a platform to raise the issue of the relevance of case study instruction. HBS was slavishly devoted to the case method of instruction and tried to force-fit case study into every instructional situation. One hundred eleven people left comments!

Case Study 36

Case Study Study Methods Instructional 36

Jay Cross

JANUARY 2, 2010

My last column called for the abolition of corporate training departments. Now some instructors and traditional instructional designers see me as a job threat. I encouraged them to address the needs of people who had traditionally been left out of the corporate training agenda. Look at Google and Cisco. More Human that Human.

LearnTrends 37

LearnTrends Network DevLearn Internet 37

Jay Cross

NOVEMBER 18, 2009

Moderator (Harold Jarche): traditional training & education has driven much of our self-direction and creativity out of us - need to relearn. Jenna Papakalos: Communities of practice belong to training. Jenna Papakalos: It is training! Mike Rodgers: Does anyone currently use social networking as a form of training.

LearnTrends 40

LearnTrends Instructional Design ADDIE Social Networks 40