Performance Learning Productivity

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70:20:10 - A Framework for High Performance Development Practices

Performance Learning Productivity

If you acknowledge that high performers usually build their capabilities through experience, through practice and through utilising a rich network of support rather than exclusively (or even mainly) through structured training and development away from the workplace, then you will immediately grasp the 70:20:10 concept.

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70-20-10: Origin, Research, Purpose

Performance Learning Productivity

He has been studying and supporting it for many years and is co-author of the highly acclaimed Six Disciplines of Breakthrough Learning: How to Turn Training and Development into Business Results (Pfeiffer, 2010). And this learning culture leads to higher performance as employees embrace continuous development on the job.

Research 130
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Embedding Learning in Work: The Benefits and Challenges

Performance Learning Productivity

If people learn as part of the workflow then this learning is more likely to impact performance in a positive way. The same study found employees with high exposure to on-the-job learning activities were 262% more engaged than those who had no exposure to on-the-job learning.

Benefits 250
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Workplace Learning: Adding, Embedding & Extracting

Performance Learning Productivity

High performing individuals, teams and organisations focus on exploiting development opportunities in the workplace because that’s where most of the learning happens. Typically, adding learning involves integrating structured away-from-work learning (courses, classes, and eLearning modules) with learning activities within the workflow.

Metrics 270
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Re-thinking Workplace Learning: extracting rather than adding

Performance Learning Productivity

One clear finding presented was that: “t hose activities that are integrated into manager and employee workflow have the largest impact on employee performance, while those that are distinct events separate from the day-to-day job have less impact.” Firstly the focus is not on learning but on performance improvement from the outset.

Metrics 250
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Development Mindsets and 70:20:10

Performance Learning Productivity

However, neuroscience research has supported Dweck’s model. In the experiments by Moser, Schroder, Heeter, Moran & Lee brain activity of students was examined when receiving feedback and he differences were clear. The brains of those with ‘fixed mindsets’ simply shut down.

Develop 201
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It’s Only 65% !

Performance Learning Productivity

Learning’ covers a much wider range of activities than training. The way they support learning and development will be particular to them. How we support learning and building high performance should reflect these differences. Formal learning can include on-the-job activities and learning, but not necessarily.