Mindflash

FEBRUARY 3, 2014

Bill Cushard, author , blogger , and learning experience (LX) designer, is a human performance technologist (HPT) with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Accenture.

Diversity Training 98

Diversity Training Research Case Study eLearning 98

Mindflash

JUNE 11, 2013

I suggest reading the books I reference above and then get a good authoring tool that can optimize your course content for the iPad. Authoring Tool. Select an authoring tool that is easy to use and seamlessly produces content for the iPad. Have you launched any of your Mindflash courses for your people in iPads?

iPad 94

iPad Design Case Study LMS 94

Mindflash

MAY 14, 2014

Journalists, copywriters, and authors, to name only a few others, must create content that people want to read. Online training designers are not the only ones constantly searching for ways to create more engaging content. No matter your profession, if you create content, the ultimate goal is to create something that provides value.

Sexual Harassment Training 78

Sexual Harassment Training Harassment Training Compliance Training Online 78

Mindflash

DECEMBER 13, 2012

Bill Cushard , author , blogger , and head of learning at Allonhill , is a learning leader with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Allonhill. I wonder if you do something similar.

Learning Objects 87

Learning Objects Instructional Design ADDIE Design 87

Mindflash

SEPTEMBER 20, 2013

Bill Cushard, author , blogger , and learning experience (LX) designer, is a human performance technologist (HPT) with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Accenture. ” Well, that was easy.

Effectiveness 100

Effectiveness eLearning Phillips Instructional Design 100

Mindflash

SEPTEMBER 26, 2013

Bill Cushard, author , blogger , and learning experience (LX) designer, is a human performance technologist (HPT) with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Accenture.

Quiz 88

Quiz Learning Objects Evernote eLearning 88

Mindflash

MARCH 17, 2014

Before rapid authoring tools, designing online training required technical skill in Javascript, HTML, and graphic design, and the rapid online training authoring tool changed all that. Cloud Authoring Tools. Cloud-based online training authoring tools are on the rise because they promote a collaborative way of working.

Authoring Tools 82

Authoring Tools Trends Online Training 82

Mindflash

AUGUST 12, 2013

Bill Cushard, author , blogger , and learning experience (LX) designer, is a human performance technologist (HPT) with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Accenture. Share your stories in the comments below.

Course 94

Course eLearning Quiz Slides 94

Talented Learning

JANUARY 15, 2020

And if you share my enthusiasm for customer education, you’ll want to listen to every word of advice from today’s guest, Bill Cushard , General Manager of Learndot by ServiceRocket. Bill is one of the few people in the world who truly has a finger on the pulse of customer education. REPLAY THIS WEBINAR NOW!

Podcasts 56

Podcasts Podcaster Podcasting Metrics 56

Mindflash

APRIL 25, 2012

If you have the authority to spend a certain amount of money to fix customer problems, isn’t it then your authority to decide how it gets used? I simply asked the group two questions: Is there someone on your team who is smart, experienced, and could handle these customer issues? A person you regularly lean on for help?

Customer Service 88

Customer Service ASTD Policies Trust 88

Mindflash

NOVEMBER 13, 2013

Bill Cushard, author , blogger , and learning experience (LX) designer, is a human performance technologist (HPT) with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Accenture.

Blended Learning 90

Blended Learning Yammer Social Learning Conversation 90

Mindflash

JANUARY 29, 2014

Bill Cushard, author , blogger , and learning experience (LX) designer, is a human performance technologist (HPT) with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Accenture.

Sexual Harassment Training 87

Sexual Harassment Training Harassment Training Scanning eLearning 87

Mindflash

APRIL 22, 2013

Bill Cushard, author , blogger , and learning experience (LX) designer, is a human performance technologist (HPT) with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Allonhill.

Blended Learning 96

Blended Learning Trends Instructional Design Outsource 96

Mindflash

MAY 28, 2014

Bill Cushard, author , blogger, and learning experience (LX) designer, is a human performance technologist (HPT) with extensive, in-the-trenches experience building learning organizations at companies like E*TRADE , Accenture , and ServiceRocket. What proportion is allocated to online training?

Budget 71

Budget Online Training Train 71

Mindflash

NOVEMBER 8, 2011

Managers schedule meetings and brainstorming sessions to come up with ways to better engage employees in their work, like improving employee recognition programs, giving more authority to the front-line, or including employees in more decisions about how the organization should service customers. And why should they?

Survey 77

Survey Issue Communication Companies 77

Mindflash

NOVEMBER 25, 2013

Bill Cushard, author , blogger , and learning experience (LX) designer, is a human performance technologist (HPT) with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Accenture.

Social Learning 86

Social Learning Yammer Social Social Media 86

Mindflash

JUNE 26, 2014

Bill Cushard, author , blogger, and learning experience (LX) designer, is a human performance technologist (HPT) with extensive, in-the-trenches experience building learning organizations at companies like E*TRADE , Accenture , and ServiceRocket. What visual designs in online training courses drive you crazy?

Design 79

Design Online Instructional Design Slides 79

Mindflash

DECEMBER 10, 2013

Bill Cushard, author , blogger , and learning experience (LX) designer, is a human performance technologist (HPT) with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Accenture. Do you focus on the tools or the work or both?

Authoring Tools 75

Authoring Tools Software Tools Training 75

Mindflash

JULY 19, 2011

To name just one, imagine teaching a training class and inviting an author into your session via Twitter. Bill Cushard , Chief Learning Officer at The Knowland Group , is a learning leader with more than 12 years experience in training and performance improvement at companies such as E*TRADE Financial, Accenture, and Time Warner Cable.

Twitter 91

Twitter Personal Learning Network Personal 91

Mindflash

JANUARY 27, 2014

Bill Cushard, author , blogger , and learning experience (LX) designer, is a human performance technologist (HPT) with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Accenture. Share your experiences in the comments below.

Sexual Harassment Training 103

Sexual Harassment Training Harassment Training Learning Objects eLearning 103

Mindflash

APRIL 25, 2012

If you have the authority to spend a certain amount of money to fix customer problems, isn’t it then your authority to decide how it gets used? I simply asked the group two questions: Is there someone on your team who is smart, experienced, and could handle these customer issues? A person you regularly lean on for help?

Customer Service 83

Customer Service ASTD Policies Trust 83

Mindflash

APRIL 14, 2014

Bill Cushard, author , blogger, and learning experience (LX) designer, is a human performance technologist (HPT) with extensive, in-the-trenches experience building learning organizations at companies like E*TRADE , Accenture , and ServiceRocket. What has worked and not worked and why?

Blended Learning 89

Blended Learning Classroom Online Social Networks 89

Mindflash

NOVEMBER 5, 2013

Bill Cushard, author , blogger , and learning experience (LX) designer, is a human performance technologist (HPT) with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Accenture.

Job 84

Job Authoring Tools Simulations Jing 84

Mindflash

JULY 11, 2013

” Bill Cushard, author , blogger , and learning experience (LX) designer, is a human performance technologist (HPT) with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Allonhill.

Learner 77

Learner Course Corporate eLearning Survey 77

Mindflash

NOVEMBER 14, 2012

Bill Cushard , author , blogger , and head of learning at Allonhill , is a learning leader with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Allonhill. Remember, less is more.

Learner 94

Learner Design Cognitive Audio 94

Mindflash

MARCH 24, 2014

Bill Cushard, author , blogger , and learning experience (LX) designer, is a human performance technologist (HPT) with extensive, in-the-trenches experience building learning organizations at companies like E*TRADE , Accenture , and ServiceRocket. This is just a short list of books that I have found valuable.

Instructional Design 91

Instructional Design Online ADDIE eLearning 91

Mindflash

DECEMBER 3, 2013

Bill Cushard, author , blogger , and learning experience (LX) designer, is a human performance technologist (HPT) with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Accenture.

Design 96

Design Cognitive Yahoo Lesson 96

Mindflash

SEPTEMBER 10, 2013

Bill Cushard, author , blogger , and learning experience (LX) designer, is a human performance technologist (HPT) with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Accenture. When in doubt, just start writing.

Design 88

Design Write Blog Instructional Design Learning Objects 88

Mindflash

DECEMBER 12, 2016

Bill Cushard, author , blogger , and learning experience (LX) designer, is a human performance technologist (HPT) with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Accenture.

Quiz 40

Quiz Learning Objects Web Guide 40

Mindflash

JANUARY 13, 2014

Bill Cushard, author , blogger , and learning experience (LX) designer, is a human performance technologist (HPT) with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Accenture.

Design 60

Design Write Blog Conversation Job 60

Mindflash

FEBRUARY 17, 2012

Noted leadership author and University of Michigan business school professor Noel Tichy has shown plenty of research and written books on how effective leaders teach. At Telecommunications Systems Inc. executives actually have to apply to teach leadership programs. Click here for more on corporate teaching and learning.].

Teach 78

Teach Organization Stock Benefits 78

Mindflash

AUGUST 23, 2013

Bill Cushard, author , blogger , and learning experience (LX) designer, is a human performance technologist (HPT) with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Accenture. Is this a challenge for you?

eLearning 68

eLearning Tutorial Photo Customer Service 68

Mindflash

JANUARY 24, 2013

Bill Cushard, author , blogger , and learning experience (LX) designer, is a human performance technology (HPT) leader with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Allonhill. They care about performance.

News 95

News Training Train Bloom 95

Mindflash

NOVEMBER 7, 2012

Bill Cushard , author , blogger , and head of learning at Allonhill , is a learning leader with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Allonhill.

Sexual Harassment Training 72

Sexual Harassment Training Develop Harassment Training Alternatives 72

Mindflash

MAY 20, 2013

Bill Cushard, author , blogger , and learning experience (LX) designer, is a human performance technologist (HPT) with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Allonhill. Share your stories in the comments below.

Internationalization 80

Internationalization Training Train Global 80

Mindflash

APRIL 28, 2014

Bill Cushard, author , blogger, and learning experience (LX) designer, is a human performance technologist (HPT) with extensive, in-the-trenches experience building learning organizations at companies like E*TRADE , Accenture , and ServiceRocket. How do you measure the success of your online training?

Online 85

Online Kirkpatrick Training Train 85

Mindflash

NOVEMBER 21, 2016

Bill Cushard, author , blogger , and learning experience (LX) designer, is a human performance technologist (HPT) with extensive, in-the-trenches experience building learning organizations in start-up and hyper-growth organizations like E*TRADE, the Knowland Group, and Allonhill. Share your stories in the comments below.

Sales 44

Sales ASTD Classes Classroom 44