CLO Magazine

JULY 22, 2021

We already know how difficult and complex organizational change can be , and the added dimensions of inequity issues and power dynamics makes DEI a particularly thorny and sensitive topic for change initiatives. These frequent touchpoints are what adjust behavior over time. 3: Quantifiable, measurable assessments.

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Organization Change Metrics Diversity Training 102

CLO Magazine

MAY 21, 2020

The new decade promises a whole new approach for the speed of change. Organizations are recognizing the need to exist in a state of constant readiness to respond to new information about changing customer requirements, stakeholder expectations, regulation and competition. What’s New in Change Management? That time has passed.

Change 95

Change Management Digital Leadership 95

CLO Magazine

DECEMBER 1, 2023

That’s because most people avoid giving feedback when the issue is a small one that is easily corrected. We often wait to provide feedback until the issue is so large it cannot be ignored or swept under the carpet—it must be addressed, immediately. How can we support someone, ongoing, who is trying to alter their behavior?

Simulations 92

Simulations Embed Coaching Cognitive 92

CLO Magazine

OCTOBER 26, 2023

This alone can have devastating effects on decision-making, ethical behavior and culture cornerstones like psychological safety. Some of the consistent issues are financial/market instability, talent skills shortage, health risks (mental and physical), cyber risks, climate change, geopolitical instability and social inequality.

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Leadership Training Train Cornerstone 98

CLO Magazine

SEPTEMBER 6, 2023

How can we empower our leaders to create lasting change on their teams and throughout the organization? Setting team norms for calling out bias: A framework for change In a video from The Way We Work, a TED Series , speakers Trier Bryant and Kim Scott introduce a framework for identifying biased language and behaviours at the team level.

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Diversity Training Behavior Learning Discussion 84

CLO Magazine

NOVEMBER 14, 2023

With the destination clarified, we can identify the specific behavior or knowledge gap. What behaviors are you hoping to change, and how will you know it has worked? The biggest issue often lies in the reactive nature of the relationship between training and other functions that exist in many organizations.

Sales 89

Sales Behavior Trust Expertise 89

CLO Magazine

JUNE 19, 2019

Texas Health Resources, a faith-based nonprofit health care organization serving 7 million people in 16 countries, understands that sustainability and growth mean being open to — and even welcoming of — change. This change led THR to update its vision for the first time in its 21-year history. Daniel Gandarilla. Photo by Will Byington.

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Change CLO Learning Resources 46

CLO Magazine

JANUARY 5, 2018

Change is everywhere and learning executives are right in the middle of it. The C-suite is calling for faster and more dramatic change to keep the organization competitive. But employees are experiencing change fatigue or worse, change revolt. Change is needed for survival. But people hate change.

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Change Brain Performance Support Activities 80

CLO Magazine

OCTOBER 29, 2021

Three issues bring this into focus: Impact is missing. Behavior is the principal focus. Behavior change has been the basis of coaching success for many years. While behavior is important, it’s the consequences of using the new behaviors that make the difference. The concerns about coaching.

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Coaching ROI Behavior Evalution 115

CLO Magazine

OCTOBER 22, 2021

We deepen our knowledge and relationships at work through trust-building moments, putting context around our experiences and connecting with colleagues about a variety of issues inside and outside of work. Social issues have long been part of the fabric of our workforce, but perhaps now more than ever. At other times, it divides.

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Trust Issue Metrics Director 89

CLO Magazine

DECEMBER 5, 2022

It’s as much about the ability of a workforce to embrace change and new ways of thinking and operating. It’s about behavior change, and that’s the tough part — the thing that keeps business leaders awake at night. There’s a growing realization that successful digital and business transformation is not about just technology.

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Skills Diversity Training SAP Behavior 95

CLO Magazine

JUNE 16, 2023

Unilever has said disruptions to the agricultural supply linked to climate change are already costing the business €300m a year. and western Europe, and disruptions linked to human rights issues in Asia — for example, for apparel producers sourcing cotton from Western China amid genocide concerns.

Leadership 78

Leadership Metrics Mentoring Roles 78

CLO Magazine

MAY 11, 2021

These leaders openly and willingly consider viewpoints that might challenge their own and consult and involve others as appropriate when planning future changes. The question then becomes; how do you create an inclusive culture in the organization during periods of such change? . Skills vs. capabilities. Personal purpose.

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Diversity Training Leadership Culture Maslow 111

CLO Magazine

APRIL 1, 2021

Given this dynamic, it is interesting to me that we spend so much time trying to figure out “culture change” and so little time simply looking at what we reward and punish. I once worked with an HR organization that wanted to change their culture from largely transactional to one of strategic business partnership. Well, of course!”

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Culture Behavior Change CLO 79

CLO Magazine

DECEMBER 5, 2022

What organizations are missing is this: the most well-designed learning experience can only activate behavior change in an organization that makes space for such changes. A third organization has experienced significant changes over the past few months. Once again the program takes the blame. Flag Raising.

Activities 60

Activities Organization Coaching Leadership 60

CLO Magazine

APRIL 26, 2023

The business world must play a critical role in leading the charge when it comes to tackling the environmental crisis because it has the capacity, capability and resources to drive positive change. More recently, however, other important environmental issues are coming to the fore — biodiversity, for example.

Skills 78

Skills Develop Leadership Environment 78

CLO Magazine

DECEMBER 2, 2020

Once small behaviors or habits begin to accumulate, they build on each other. Likewise, once leaders focus their attention on increasing psychological safety in small ways, the accumulation of those small behaviors across teams can lead to transformational changes at the organizational level. How do we do that?

Performance Support 116

Performance Support Performance Agile Diversity Training 116

CLO Magazine

MAY 12, 2021

These leaders openly and willingly consider viewpoints that might challenge their own and consult and involve others as appropriate when planning future changes. The question then becomes; how do you create an inclusive culture in the organization during periods of such change? . Skills vs. capabilities. Personal purpose.

Diversity Training 102

Diversity Training Leadership Culture Maslow 102

CLO Magazine

MARCH 8, 2021

With five levels of value in the chain, the issue is to measure what seems to be important. Over the years, the emphasis has changed. Then it moved to behavior (applying the leadership competencies). Then it moved to behavior (applying the leadership competencies). Sometimes it is helpful to see these issues visually.

Leadership 110

Leadership Develop ROI Case Study 110

CLO Magazine

JUNE 24, 2021

Given that the goal of any workplace learning program is to improve on-the-job behavior and performance, non-formal learning is a natural fit to help talent management and employees meet their workplace goals. Next, design a tool to measure for the desired behavior. How can we measure non-formal learning?

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Blended Learning Learning Objects Forum Behavior 116

CLO Magazine

AUGUST 25, 2020

Of all the things we need to worry about, why would the virtual world of work that already existed be an issue? The issue is that our world is made of many cultures and one of the most powerful influences on productivity and innovation in any culture is the amount of emotional energy and motivation an employee brings to their work.

Culture 97

Culture Virtual World Predictions Diversity Training 97

CLO Magazine

MAY 8, 2023

In 2022, women earned an average of 82 percent of what men earned , and that number hasn’t changed in two decades. based employees, combined with demographic data like gender and race, to better understand the issues that women face — particularly those with intersectional identities. Even though women account for the majority ( 50.7

Companies 84

Companies Help Diversity Training Metrics 84

CLO Magazine

MARCH 16, 2021

The missing link — Level 3: Behavior, in The Kirkpatrick Model — is where the value of training is created so the desired results are realized. Training and the business should work together to define what needs to change in the on-the-job environment and employee performance to yield the desired results. Define critical behaviors.

Analytics 106

Analytics Kirkpatrick Training Train 106

CLO Magazine

AUGUST 3, 2021

The performance management system has evolved to document bad behavior to a business driver and the way performance management discussions are conducted has dramatically improved. But they have just changed the way performance is communicated and the frequency of that communication. A complete change in the system is needed.

Performance Support 109

Performance Support Performance Management System 109

CLO Magazine

APRIL 6, 2020

What are good behavior norms now? The goal of this reboarding campaign is to make employees comfortable as they navigate through the uncharted waters of changing social distancing into safe physical distancing. Embrace change management by your leaders. Teach them how to manage change. Do I wear a mask?

Culture 104

Culture PENS Guidelines Social 104

Learning Pool

AUGUST 11, 2021

More than 18 months ago, our day-to-day lives changed quite dramatically and for most of the world, things are only just returning to normal. And with women more than twice as likely than men to develop mental health issues , now is the time to act. . Life of a CLO: A Fireside Chat. The evolution of learning: .

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Diversity Training Compliance Training Blended Learning CLO 98

CLO Magazine

FEBRUARY 17, 2021

Addressing difficult issues in a quick, nonthreatening way starts with asking powerful questions and then listening to understand. In a lot of self-help programs, awareness is the first step to changing your behavior. The post Unlearn to transform appeared first on Chief Learning Officer - CLO Media.

Diversity Training 101

Diversity Training Metrics Conversation Virtual World 101

Jay Cross

OCTOBER 16, 2011

Along with my Internet Time Alliance colleagues Jane Hart & Clark Quinn and several hundred chief learning officers, I attended the Fall CLO Symposium this week. Our theme was “Game-Changing Learning: Development for the New Normal.” It’s intended to underpin the dialog between CLO and executive management.

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CLO ElementK Element K SkillSoft 43

CLO Magazine

OCTOBER 18, 2021

Here are a few issues that set the stage for the budgeting process. The former CLO for IBM once shared an interesting story with us. These six issues are important to consider as the budget is developed and submitted. These comparisons could be tricky if things have changed dramatically. Reality check.

Budget 109

Budget ROI Compliance Training Score 109

CLO Magazine

SEPTEMBER 29, 2021

When the COVID-19 pandemic pushed office workers to remote settings, employees sought assistance to upskill and cope with the big changes in their roles. When roles change, people unwilling to change along with the roles will have a hard time in the future of work, Palmer says. “We The role of the CLO.

Skills 95

Skills Leadership Communication Social Networks 95

CLO Magazine

MAY 27, 2021

It has become cliché to discuss the upheaval to our personal and professional lives as COVID-19 changed the world. The conventional wisdom early in the pandemic revolved around managers – how much their role changed, and the new skills they needed to be able to manage remote teams. This is the biggest risk to business going forward.

Metrics 101

Metrics Management Coaching Behavior 101

CLO Magazine

AUGUST 12, 2019

Since this episode was recorded, Stephanie took on the CLO role at Parkland Hospital and Health System, one of the largest health systems in Dallas. Plus, co-host Justin Lombardo talks about the three things to look for in a new CLO role and why he thinks centralization is the way to go for the modern learning function. Justin: Yes.

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CLO Podcasts Podcaster Podcasting 36

CLO Magazine

AUGUST 21, 2020

In the wake of the recent killings of Black Americans and the protests and nationwide calls for change that followed, the demand for experts on anti-racism to visit organizations and for workplace training that covers difficult topics such as racism, bias and discrimination have skyrocketed. I know that this is my issue.

Diversity Training 98

Diversity Training Harassment Training Compliance Training Brain 98

CLO Magazine

OCTOBER 14, 2020

Glassdoor research from last year shows that more job-seekers are also looking for opportunities to work on DEI issues today — up 35 percent in the U.S. You have to be OK with changing programs and adjusting them accordingly.”. and 19 percent in the United Kingdom. DEI is both a business strategy and part of the people agenda.”.

Diversity Training 95

Diversity Training Support Leadership Metrics 95

Harbinger Interactive Learning

JUNE 3, 2019

As a CLO or an L&D stakeholder, do any of the following modern-day workplace issues bother you? The caller from Sweden told Thaler he had won the 2017 Nobel Memorial Prize in Economic Sciences for his research in behavioral economics. Sometimes what you need is a nudge to learn. Setting the context.

Theory 99

Theory Diversity Training Behavior Write Blog 99

CLO Magazine

SEPTEMBER 5, 2018

Research from our organization, the Center for Creative Leadership, or CCL, has found that managers’ careers are negatively impacted if those around them observe problem employee behavior continuing unchecked. We asked these leaders to describe a current or past problem employee, with a specific focus on their problematic behaviors.

Problem 75

Problem Management Behavior Reputation 75

CLO Magazine

APRIL 8, 2014

A culture-led approach to learning may be just what employees need to adapt to change and sustain change-motivated business results long term. Some 96 percent of respondents reported their organization is in need of culture change, and 60 percent said culture is more important than the company’s strategy or operating model.

Culture 58

Culture Change Behavior CLO 58