Remove Effectiveness Remove Knowledge Base Remove Statistics Remove Support
article thumbnail

‘Learning literacy’ and the currency of a knowledge-based economy

CLO Magazine

Like company-matched retirement funds or any meaningful benefit, education benefits can provide support for recruiting and retention. Consider these statistics: Even before the pandemic, nearly two-thirds of employers said they were challenged by skills gaps. They also have great potential for the bottom line. In a 2019 survey of U.S.

article thumbnail

3 Reasons Performance Support Is Vital

eLearning Brothers

It’s time to take a moment and give performance support its due. But first, what is performance support? Performance support can take many forms, but in essence, it is task-specific guidance, support, or resources delivered at the moment of need. Why is performance support so important? .

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Customer training: your ticket to stronger loyalty, retention, and brand advocacy

Docebo

Customer training examples: onboarding, support, and more . Learning materials can be either guided, self-paced or a combination of both, depending on what your customer base responds to best. . Learning materials can be either guided, self-paced or a combination of both, depending on what your customer base responds to best. .

article thumbnail

Remote Training: The What, Why & How Behind It (Full Guide)

learnWorlds

While this is good news for employees offering more flexibility and work-life balance, it forces employers to face yet another dilemma: how to effectively train employees at remote locations. How to Run an Effective Remote Training Program How to Choose a Remote Training Platform What is Remote Training? What is Remote Training?

Guide 116
article thumbnail

Customer Success in SaaS: Maximizing User Adoption & Achieving Optimal Outcome

Epilogue Systems

Customer success actively develops strategies and procedures to assist customers in making the most of their product, as opposed to customer support, which response to support inquiries. Several startups use account management or customer support to manage client success. So, let’s distinguish them in the next section.

Custom 52
article thumbnail

Hybrid skills are ascendant in the post-pandemic talent economy

CLO Magazine

Bureau of Labor Statistics. As The Atlantic’s Derek Thompson put it bluntly , “Since the 1980s, Americans have quit less, and many have clung to crappy jobs for fear that the safety net wouldn’t support them while they looked for a new one. In the United States right now, there are more than 10 million jobs for the fewer than 8.4

Skills 113
article thumbnail

Using an LMS to Support Blended Learning

B Online Learning

As the continuation for this series of blogs on the how’s and why’s of developing and delivering a good blended learning experience for the learner, we will now delve into the platforms that support the delivery. What functions can an LMS give us to support our blended program? They don’t have to worry about manually managing learners.