E-Learning Provocateur

NOVEMBER 18, 2014

Much of the content – if not most of it – is designed to be consumed before it needs to be applied on the job. To support the learner in applying their learning on the job, tools such as checklists and templates may be provided to them for their immediate use. So here we can kill two birds with one stone.

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Performance Support Support Performance Simulations 255

E-Learning Provocateur

DECEMBER 6, 2022

As to their decency, I’ll let you be the judge… In Not our job I proposed we Learning & Development professionals defend our remit. This time around, I’ve noticed that I – perhaps more directly than usual – presented my ideas in the form of proposals. In The right stuff I proposed we recruit an evaluation specialist.

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Agile Specialist Evalution Assessment 198

E-Learning Provocateur

JULY 22, 2014

Beyond enterprise social networks – which are hardly universal and face substantial challenges of their own – UGC in the broader sense is beset by concerns about content quality, accountability, organisational culture, job security and power dynamics. And yet… the world is changing.

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LMS Forum Social Networks Wiki 240

E-Learning Provocateur

MARCH 7, 2022

When I hit the Publish button on Not our job , I braced myself for a barrage of misunderstanding and its evil twin, misrepresentation. Using the ADDIE model as a guide, that same person might also attend to Analysis (so a better job title might be L&D Analyst) while other specialists focus on Design, Development and Implementation.

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Specialist Evalution Statistics Instructional Design 244

E-Learning Provocateur

MAY 31, 2022

However our audience may struggle to join the dots between what they see on screen and what they do on the job. Digital content can be generic by design, because it’s intended to scale up far and wide. And by facilitating live interactive sessions that explore that context further, we reinforce it.

Digital 245

Digital Blended Learning Social Networks Compliance Training 245

E-Learning Provocateur

JULY 3, 2023

No – by “hacker” I mean the type of person who gets the job done, come hell or high water. I don’t mean the type of person who leaks the diplomatic cables of the United States government (but curiously, not of the Russian or Ecuadorian governments). Nor do I mean the heroes who disrupt the education of children.

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Learning Theory Theory Convert Articulate 209

E-Learning Provocateur

JULY 4, 2021

It’s worth noting the rather unhelpfully labelled spaced learning is a specific approach to spaced retrieval whereby the first presentation is followed by a 10-minute interval during which the learner undertakes a distractor activity (e.g.

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Cognitive Simulations Quiz Embed 363

E-Learning Provocateur

APRIL 10, 2012

OTJ, PBL and job aids. When you are in the moment, job aids – especially mobile job aids – become indispensable. When you are in the moment, job aids – especially mobile job aids – become indispensable. Make mistakes, improve your pronunciation, get the vocab front of mind.

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Brain Theory Movie Learning 228

E-Learning Provocateur

DECEMBER 10, 2017

I started a new job in a new sector, made loads of new friends there, learned heaps, and finished said job 10 months later before starting another one back in financial services. 2017 was a whirlwind for me. I haven’t had much of a chance to scratch myself!

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Journal Conference Games Attention 151

E-Learning Provocateur

FEBRUARY 1, 2021

While technology will inevitably take jobs, just as it has done in the past, in many cases it will complement them. Digitisation of the workplace is an unstoppable force, so an ability to work with emerging technology remains a skill of the future. Working with is a critical distinction.

Off-shore 346

Off-shore Portfolio Outsource Skills 346

E-Learning Provocateur

APRIL 29, 2012

I read somewhere once that the best employees don’t take any notice of their job descriptions. • Irrelevant stuff that is other people’s jobs. In other words, they work out what needs to be done and they get on and do it. The thing is, the role of “E-Learning Manager” (ELM) is a grey one. .

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Management Courseware eLearning Consultant Analysis 189

E-Learning Provocateur

JULY 14, 2020

At a breakfast seminar I attended, the professor demonstrated how decades of development had no positive impact on metrics such as employee engagement, job satisfaction, leader tenure, or leader performance. He posited numerous reasons for this, all of them compelling.

Metrics 289

Metrics Leadership Diversity Training Consulting 289

E-Learning Provocateur

APRIL 5, 2021

And when I use the word pedagogy in my capacity as an L&D professional in the corporate sector, I’m referring to the full gamut of training, coaching, peer-to-peer knowledge sharing, on-the-job experiences and performance support for my colleagues across 70:20:10.

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Pedagogy Teach Reference Performance Support 338

E-Learning Provocateur

NOVEMBER 4, 2018

It consumes you to the point that it becomes way more than just a job; it’s a lifestyle. More often than not, that’s been due to unreasonable expectations or poor job fit; nonetheless, I’ve been proud of my readiness to call out the shortcomings of my own skillset whenever the need has arisen.

Knowledge Worker 189

Knowledge Worker Cognitive Consulting Expert 189

E-Learning Provocateur

NOVEMBER 19, 2013

roles book e-book e-learning education elearning free How to become an eLearning Professional job professional role tips' I recommend How to become an eLearning Professional for newbies and veterans alike.

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eLearning eBook Portfolio Roles 186

E-Learning Provocateur

OCTOBER 3, 2016

Then I get a job at Bank B. I do all my compliance training within the first 3 months of starting at the company, and I keep those certifications up to date every 2 years. That’s normal. But because my training records are locked up in Bank A’s LMS, I have to do my compliance training all over again.

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Compliance Training Compliance LMS Training 263

E-Learning Provocateur

AUGUST 26, 2012

Sometimes this “something” is obvious because it’s a part of their job. That’s her job. That’s her job, too. In my previous blog post, Everyone is an SME , I argued that all the employees in your organisation have knowledge and skills to share, because everyone is an SME in something.

Expertise 175

Expertise iPhone Customer Service Forum 175

E-Learning Provocateur

FEBRUARY 8, 2016

The point is that 70:20:10 is a model of what “is” Our target audience does undertake 70% of its learning on the job, 20% via interacting with others, and 10% off the job (or thereabouts). Perhaps it would be helpful to develop some reference content, or provide a job aid. Both of these approaches miss the point.

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Learning Objects Instructional Design Mentoring Forum 100

E-Learning Provocateur

MARCH 3, 2019

Not to mention they’ve probably been doing the job for a number of years. Many have had previous jobs in the industry or in other industries, and so they arrive armed with transferable knowledge, skills and experiences. Such a group comprises adults who have a wide range of knowledge, skills and experiences.

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Wiki Assessment Analysis Performance 203

E-Learning Provocateur

MAY 13, 2018

These needs are so diverse within and across all the different job roles that the task is an almost comical impossibility. Such a resource empowers self-directed learning which, in the language of 70:20:10, can be done on the job, just in time. Clearly, not all our needs are generic.

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Innovation Social Networks Toys Diversity Training 234

E-Learning Provocateur

MAY 20, 2012

According to extensive research undertaken by the Center for Creative Leadership: • 70% of learning occurs “on the job” • 20% of learning occurs by interacting with other people. It is well documented that the vast majority of learning in the workplace is informal.

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Informal Ratio Informal Learning Statistics 254

E-Learning Provocateur

JANUARY 11, 2016

It just refers to the general observation that the majority of learning in the workplace is done on the job, a substantial chunk is done by interacting with others, while a much smaller proportion is done off the job (eg in a classroom). Others have explained umpteen times that 70:20:10 is not a formula.

Wiki 100

Wiki Communities of Practice Poll Instructional Design 100

E-Learning Provocateur

APRIL 19, 2011

In fact, over the years in a range of jobs across several industries, not to mention my time in high school and university, I have been subjected to countless multiple-choice quizzes. The questions follow the order of the topics in the course, but I’m unlikely to encounter them in that order on the job.

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Quiz Learning Objects Assessment Exercise 258

E-Learning Provocateur

AUGUST 31, 2020

Learning is redundant if it fails to transfer into the real world, so my suggestion is to set tasks or challenges for the learner to do back on the job. Next, I suggest we go experiential.

Social Networks 336

Social Networks Social Network Virtual Classroom Synchronous 336

E-Learning Provocateur

AUGUST 26, 2012

Sometimes this “something” is obvious because it’s a part of their job. That’s her job. That’s her job, too. In my previous blog post, Everyone is an SME , I argued that all the employees in your organisation have knowledge and skills to share, because everyone is an SME in something.

Expertise 110

Expertise iPhone Customer Service Forum 110

E-Learning Provocateur

JUNE 27, 2011

• Job aids. Every employee has a job to do, and since nobody’s perfect, there will always be opportunities to increase knowledge, expand skillsets and change behaviours to do those jobs better. • Online courses. • System simulations. • Assessment. • Performance appraisals. • Coaching.

Develop 189

Develop Simulations Leadership Roles 189

E-Learning Provocateur

SEPTEMBER 17, 2017

While technical capabilities will necessarily be different for the myriad job roles throughout your business, the organisational capabilities should be representative of the whole organisation’s commitment to performance. As the needs of the business change, so too must your people’s capabilities to remain relevant.

Tips 177

Tips Agile Leadership Innovation 177

E-Learning Provocateur

JUNE 17, 2015

I see far too much curation that waxes lyrical “about” the subject, yet offers nothing practical to be applied on the job. This content jumps the knowing-doing gap by helping the learner apply the concepts back on the job. This is principally achieved via job aids, and perhaps a social forum to facilitate ad hoc Q&A.

Content 100

Content Cognitive Simulations Knowing Doing Gap 100

E-Learning Provocateur

JULY 26, 2017

I found this surprising as the basics of the employee experience – and the HR functions that correspond to them – are arguably similar across jobs, organisations and industries. How do we support their performance on the job? In any case they didn’t quite suit my needs, so I decided to draw up my own.

Performance Support 113

Performance Support Harassment Training Diversity Training Performance 113

E-Learning Provocateur

MAY 20, 2012

According to extensive research undertaken by the Center for Creative Leadership: • 70% of learning occurs “on the job” • 20% of learning occurs through feedback from others. • 10% of learning occurs “off the job” (eg attending classes, reading).

Informal 100

Informal Ratio Informal Learning Statistics 100

E-Learning Provocateur

AUGUST 2, 2011

To counter-act that perception, the L&D team must do a better job of demonstrating its worth to the business in terms of performance and, ultimately, profit. Our job as L&D professionals is to facilitate that collaboration. We all nodded in agreement and a lively discussion ensued on how we should go about doing that.

Social Networks 149

Social Networks Wiki Budget Social Network 149

E-Learning Provocateur

OCTOBER 7, 2012

a perfectly qualified and experienced job applicant is rejected on the basis of her skin colour? Even if you are devoid of ethics, another compelling argument exists in favour of compliance training: It makes business sense. For example, what would happen if: your star performer slips on spilt coffee in the kitchen and breaks his collarbone?

Compliance Training 214

Compliance Training Compliance Training Train 214

E-Learning Provocateur

FEBRUARY 21, 2012

At the extreme end of the spectrum, those who fail to keep up with the necessary training will one day, sooner or later, discover they can no longer do their jobs. Yes, your performance stats will probably take a short-term hit, but in the long term your team’s performance will be better than it otherwise would have been.

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Performance Teams Tips Job 176

E-Learning Provocateur

MAY 17, 2011

Do your job! If using a photocopier is integral to your role, then use one. And if you don’t have one, then get one. If you need authority or approval, get it. If you need advice, get it. If you need training, get it.

Social Media 146

Social Media Customer Service Media Analysis 146

E-Learning Provocateur

APRIL 27, 2011

Alarmingly, many of the studies were inconclusive, adopted a flawed experimental design, and/or didn’t compare the performances of the quiz-takers on the job under the different treatments – which is the whole point! The peer-reviewed literature wasn’t much better.

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Questionmark Resources Social Networks Taxonomy 187

E-Learning Provocateur

MARCH 10, 2014

For example, while reading about how to provide effective feedback and perhaps downloading a 6-step job aid may be enough to improve your feedback giving skills, suppose you could also watch a video of a manager providing feedback to her direct report. When was the last time anyone reacted like that to your training?

Compliance Training 189

Compliance Training Compliance Camera Comparison 189

E-Learning Provocateur

JUNE 3, 2012

It facilitates pull learning at the convenience and discretion of the learner, and moreover it supports on-the-job learning just in time. I had in mind an Informal Learning Environment which would host the bulk of the content and enable peer-to-peer knowledge sharing. This is constructivist design.

Association LMS 189

Association LMS Association Learning Management System Instructional Design Performance Support 189