Tony Karrer

NOVEMBER 10, 2008

But, I actually think we should be focused on the emphasis on the type of knowledge work and the type of workers. The person in the call center does quite a bit of routine knowledge work. They will occasionally encounter unusual situations and then need to do more conceptual knowledge work. In other words.

Knowledge Worker 111

Knowledge Worker Engineering Knowledge Work Customer Service 111

Tony Karrer

NOVEMBER 22, 2008

Session Hopping a Practical Guide General Session - New Work Literacies and E-Learning 2.0 These changes are continuously transforming the landscape for knowledge work. The results are in, and most knowledge workers are struggling to adapt to new forms of work and learning. Learning 2.0

TechKnowledge 102

TechKnowledge ASTD Wiki Social Networks 102

Tony Karrer

JUNE 18, 2008

I've just posted Identify Knowledge Work Tasks - Workshop Exercise which describes a workshop exercise that I'm considering using in several different workshops. Please help: Identify Knowledge Work Tasks - Workshop Exercise I feel like it makes a lot of the discussion more concrete. but I digress.

Exercise 100

Exercise Help Design Knowledge Work 100

Tony Karrer

NOVEMBER 16, 2009

Should the following Dilbert worry me about Work Literacy? Much of the idea of Work Literacy is to help people who need to keep up with how technology impacts knowledge work.

eLearning Strategy 106

eLearning Strategy Twitter eLearning Tools Search 106

Tony Karrer

JUNE 1, 2008

I'm very happy to announce that Michele Martin and I have just launched Work Literacy - a network of individuals, companies and organizations who are interested in learning, defining, mentoring, teaching and consulting on the frameworks, skills, methods and tools of modern knowledge work. In fact, we all have blind spots.

Social Bookmarking 100

Social Bookmarking RSS eLearning 2.0 Poll 100

Tony Karrer

SEPTEMBER 21, 2009

We will bring together people who look at different aspects of learning and knowledge work to understand better what's going on in those areas and how we should be thinking about this holistically. Communities and Networks Knowledge Management Corporate Libraries Talent Management come together to form a cohesive picture.

LearnTrends 161

LearnTrends Conference Free Enterprise 2.0 161

Tony Karrer

MAY 4, 2010

We are already seeing this in terms of lots of startups aimed at particular elements of knowledge work. See Does Deliberative Practice Lead to Quick Proficiency? This is going to first take the form of hundreds of thousands of different little applications that each provide performance support for particular tasks.

Performance Support 113

Performance Support Support Performance Cognitive 113

Tony Karrer

MARCH 5, 2008

Tools to Make Reading & Research More Effective Personal Learning Knowledge Work Environment Personal and Group Learning Using Web 2.0 links: [link]

Personal Learning 128

Personal Learning PLE PWLE Personal 128

Tony Karrer

JUNE 16, 2008

You will: Learn specific methods you can use to accelerate your own knowledge work and learning Define strategies for eLearning 2.0 Tony Karrer to Greater Cincinnati to present a fun, engaging, fast-paced workshop that will allow you to use these "eLearning 2.0" methods and tools for yourself and your organization.

Social Networks 188

Social Networks Wiki eLearning 2.0 Social Bookmarking 188

Tony Karrer

JANUARY 7, 2009

It starts by looking at your key knowledge work: Roles Projects For myself, these might be: Roles Small Business Owner Manager Acting CTO Community organizer Expert / Speaker / Writer Client Advisor Family Vacation Planner Fine Dining Planner etc. What's a top-down strategy? What sometimes goes wrong or seems harder than it should be?

eLearning Strategy 100

eLearning Strategy Strategy Scanning eLearning 2.0 100

Tony Karrer

MARCH 24, 2009

I'm hoping you can help a reader with thoughts and likely help others of us … A medium size nonprofit and lobbying organization is working on a designing and creating a social / work network for experts, students, volunteers who are willing to help through campaigning, lobby, sharing knowledge, working on solutions (writing documents).

Social Networks 102

Social Networks Social Network Network Social 102

Tony Karrer

JANUARY 11, 2010

s impact on knowledge work and workplace learning. He is author of the award-winning eLearning Technology blog, creator of eLearning Learning , and founder of Work Literacy. About the Presenter: Dr. Tony Karrer is an expert on innovative uses of technology that improves human performance.

Predictions 109

Predictions Diversity Training eLearning Consultant Association Learning Management System 109

Tony Karrer

APRIL 3, 2007

Search - Implications on Knowledge Work Corporate eLearning Development: Learning2.0, Why Wikis Are Conquering the Enterprise Wikis - Public vs. Controlled - Why There's No eLearning Wiki Will Blogs, Wikis, RSS, Mashups be Used in Corporate eLearning? Learning Trends Point To and Shape Corporate eLearning

Corporate eLearning 101

Corporate eLearning Wiki Mashups iPod 101

Tony Karrer

JANUARY 8, 2009

Harold Jarche, Michele Martin and I are pleased to announce a new workshop offering that relates to the recent posts on Tool Set 2009 and to the issues of Work Literacy. Work Literacy Skills Workshop Was the last formal training you had on knowledge work skills the use of a card catalog and microfiche reader?

Social Networks 100

Social Networks Wiki Skills ASTD 100

Tony Karrer

JANUARY 6, 2009

In New Work and New Work Skills , I discuss the fact that most of us have not participated in formal learning since college on foundational knowledge work skills - especially metacognitive skills. Our last formal learning used card catalogs, microfiche readers, Xerox machines, libraries, etc.

Work Skills 102

Work Skills Skills Information Overload Search 102

Tony Karrer

FEBRUARY 3, 2009

Work Literacy eLearning 2.0 Fourth Grader Wikipedia Update New Work and New Work Skills Work Skills Keeping Up? Knowledge Work Framework Tilde Effect Concept Worker Knowledge Work Not Separate from Learning Tool Set 2009 Search Better Memory Network Learning Information Radar Remote Collaboration Common eLearning 2.0

Social Networks 102

Social Networks ASTD Wiki eLearning 2.0 102

Tony Karrer

SEPTEMBER 18, 2007

Except for last month's T+D article on Blogging for Learning and Networking of course. ;) Natural Part of Knowledge Work I've found that I've also adopted a practice of blogging as a natural part of my knowledge work. it is quite natural to blog these things.

Scanning 100

Scanning Blogging Write Blog eLearning 2.0 100

Tony Karrer

SEPTEMBER 6, 2007

However, when I look at what I do day-to-day and what other people do day-to-day as part of their work and learning, I don't see it as really being different. Basically, I see us: Staying generally knowledgeable on about my industry, my job skills, etc.

Change 100

Change Methods eLearning Tools Learning 100

Tony Karrer

JULY 6, 2009

I do a lot of presentations where one of the topics is how to use LinkedIn more effectively as part of your knowledge work. In most cases, I will ask for a show of hands: How many of you have a LinkedIn Account? Generally 50-70%. How many of you actively use LinkedIn? Generally down to 10%.

Social Networks 120

Social Networks LinkedIn Knowledge Worker Guide 120

Tony Karrer

MARCH 23, 2009

Dodged that bullet. :) Patterns and Knowledge Work I understand the concern that when you share best practices, you may come out with very different results.

Pattern 100

Pattern Examples Metrics Knowledge Worker 100

Tony Karrer

FEBRUARY 17, 2009

Tapping the Social Grid Date: Friday, February 27th Time: 9 - 10 am PACIFIC, Noon - 1 pm EASTERN Register Here Over the past 20 years, knowledge work has been transformed by the explosion of information sources and information flow. This has caused fairly radical changes in core work tools and methods.

Social 100

Social Free Sun IBM 100

Tony Karrer

AUGUST 30, 2007

However, knowledge workers and learners are adopting other work and learning techniques and tools because they support knowledge work and learning AND because they are incredibly easy to use, thus, the adoption hurdle is low (see Adoption of Web 2.0 and eLearning 2.0 Revisited ).

Wiki 100

Wiki PLE LMS eLearning 2.0 100

Tony Karrer

JANUARY 5, 2009

Other Posts in the Series Tool Set 2009 Work Skills Keeping Up Top-Down Strategy Better Memory Information Radar Networks and Learning Communities Collaborate Twitter as Personal Work and Learning Tool Search Browser Short Cuts Other Places to Look Alternative list of skills - I've focused on the skills in the initial Knowledge Work Framework.

PWLE 122

PWLE PLE Tools PKM 122

Tony Karrer

DECEMBER 14, 2010

What I wrote more about in 2010 than past years: Text-to-Speech (8) OCW (3) SharePoint (8) eLearning Strategy (16) eLearning Tools (34) Corporate eLearning (18) Knowledge Worker (8) Authoring Tools (8) Voice (15) Knowledge Work (4) Captivate (11) Adobe Captivate (6) Enterprise 2.0 (6)

Text-to-Speech 200

Text-to-Speech Compliance Training Diversity Training SharePoint 200

Tony Karrer

APRIL 20, 2010

This is further complicated by the fact that there’s expectation that learning is going to be more and more part of day-to-day knowledge work. You need to think about how your learning business lines up with the reality of work and tools in the near future.

Simulations 123

Simulations Trends Games Social 123

Tony Karrer

NOVEMBER 26, 2007

vs. 2.0 - Help Needed 1,206 17 21 Personal Learning Knowledge Work Environment 1,199 3 23 Course Authoring and Rapid eLearning Tool Satisfaction 1,155 8 6 Collaborative Learning Using Web 2.0 and eLearning 2.0 Start-Up Guides 1,368 1 22 eLearning 1.0 Tools - A Summary 1,147 2 28 Personal and Group Learning Using Web 2.0

Social Networks 100

Social Networks Social Bookmarking Authoring Tools eLearning 2.0 100

Tony Karrer

JANUARY 27, 2009

And when I discuss what the new skills are around knowledge work, I quickly arrive a the biggest changes being things like finding expertise , finding answers , using social media to find answers , and learning through conversation. The common threads here are: People Networks To me, the biggest work literacy gap is in this area.

Social Media 100

Social Media Wikipedia Social Networks LinkedIn 100

Tony Karrer

MARCH 11, 2009

Part of this is helping them to learn skills and adopt practices to make them more effective in self-serving their knowledge work and learning. However, this is also where Learning Organizations can jump in to help by playing an aggregator role.

Long Tail 100

Long Tail Design Courseware eLearning 2.0 100

Tony Karrer

AUGUST 31, 2009

And you cannot Separate Knowledge Work from Learning. The audience has to be large enough. As concept workers , we quickly go past formal learning opportunities. There's no course on what I do every day. One option is to say that limit of training / workplace Learning Responsibility is formal learning.

Trends 121

Trends Blended Learning Social Networks eLearning 2.0 121

Tony Karrer

JANUARY 13, 2009

The posts come from the primary sources for this group. Other items come from other sources.

Mzinga 100

Mzinga GeoLearning FLV Jing 100

Tony Karrer

APRIL 7, 2009

How To Find The Best Free Image/Photo/Graphics Downloads For Your Blog Posts | Smackdown!

Social Networks 139

Social Networks Blended Learning Authoring Tools PLE 139

Tony Karrer

DECEMBER 16, 2008

Possibly its smarter use of Outlook that's the intent from a Microsoft vision of supporting the knowledge worker. In looking back at the discussion in Training Design , the suggestion is that there's a new piece here that has to do with on-going support.

SharePoint 133

SharePoint PWLE eLearning 2.0 Diversity Training 133

Tony Karrer

JULY 20, 2009

130) Work Skills (26) PWLE (16) Flash Quiz (8) Knowledge Work (40) That's a pretty fair representation of topics that I talk about. For example, when I view my blog's content through the eLearning Learning lens , it shows me that relative to other sources of content in the system, I tend to talk about: eLearning 2.0 (130)

Blended Learning 100

Blended Learning Association Learning Management System Folksonomy eLearning Strategy 100

Tony Karrer

JUNE 26, 2007

Knowledge Work - the ability to search for, synthesize, and disseminate information as part of work processes that captures personal value, builds network, and collects appropriate feedback Would it be fair to say that we have a responsibility to build these skills in ourselves?

Scanning 108

Scanning Media Skills Cognitive 108

Tony Karrer

DECEMBER 3, 2008

Strategy (15) PWLE Not PLE - Knowledge Work Not Separate from Learning (15) Corporate Social Bookmarking Tools (14) Corporate Learning Long Tail and Attention Crisis (13) Test SCORM Courses with an LMS (13) 90-9-1 Rule aka 1% Rule in Collaborative Environments (13) Social Conference Tools - Expect Poor Results (13) Instruction eLearning 2.0

Authoring Tools 100

Authoring Tools Social Networks Long Tail eLearning 2.0 100

Tony Karrer

DECEMBER 14, 2009

And as part of this, I’ve been taking advantage of: 2009 Predictions How Did I Do? 2009 Top Posts and Topics , Top 125 Workplace eLearning Posts of 2009 and just running through my blog posts for the year.

Diversity Training 109

Diversity Training Scanning PWLE Case Study 109

Tony Karrer

JANUARY 3, 2008

Prediction #10 => Knowledge Worker Skills - Just Beginning in 2008, Big in 2009 The discussion of knowledge work skills is going to be BIG. And the barriers are getting lower all the time. I'm thinking this is going to start happening - A LOT.

Predictions 100

Predictions Authoring Tools Instructional Design Virtual Classroom 100