Jay Cross

article thumbnail

Learners as customers

Jay Cross

For as long as I can remember, I’ve advocated treating learners as if they were customers. Every lesson, workshop, and pointer would provide a way for users to leave review. It’s a no-brainer if you’re selling from your website. Social networking sites account for more web traffic than news and information sites.

article thumbnail

Benchmarking Online Learning

Jay Cross

This is one of thousands of findings from benchmarking studies drawing on the experiences of more than 3,500 L&D professionals and 16,000 learners. WHAT DO LEARNERS VALUE HIGHLY FOR LEARNING? Benchmarking provides an opportunity to: Review your progress and approach. 63% lack of time for self-study. 91% team collaboration.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Berlin, here I come

Jay Cross

These examples grow didactic and digital competencies of learning professionals and improve relevant skills and capabilities for learners. Share solutions, services or products for educators, learners, trainers and learning providers which support innovative methodologies, didactics and pedagogies and effectively use digital tools.

article thumbnail

Flipping Corporate Learning

Jay Cross

The learner can watch the mini-lectures when it’s convenient to do so. The learner controls the pace by pausing, replaying, or fast-forwarding. The video can provide content in small, digestible pieces. Flipping makes a ton a sense. Once it’s in the can, the video can be replayed again and again. Flipping Stanford.

article thumbnail

Leave Learning to Employees, sort of

Jay Cross

Learner-created content presents a challenge to CLOs: they want to control it. Learner-created content is out of control by definition. help employees become effective DIY learners by making Real Learning available organization-wide. They don’t need him any more. EasyGenerator CEO Kasper Spiro points out that you can’t.

Wiki 36
article thumbnail

Checklist: transforming corporate learning

Jay Cross

establish a governance policy that ties L&D to organizational mandates and provides a vehicle for resolving priority calls. provide case studies and examples to help people become self-sufficient “pull” learners. provide case studies and examples to help people become self-sufficient “pull” learners.

article thumbnail

15 essentials for successful learning

Jay Cross

Learning is experiential, and stretch assignments give learners new experiences. Whenever possible, provide choices. Provide feeds for what’s going on in the team, the department, the company, the industry, and technical disciplines. People learn by doing. Encourage experimentation. Ensure support is mobile.