Jay Cross's Informal Learning

FEBRUARY 17, 2009

Linde is an anthropologist who worked on a three-year study of a large insurance company as part of a team from the Institute for Research on Learning. Within business and management studies, the question of the past and its presetvation is both a concern — and also a business opportunity. Tell and retell stories.

Outsource 36

Outsource Rapid eLearning YouTube Study 36

Jay Cross's Informal Learning

OCTOBER 20, 2009

Studies that have investigated managerial informal learning in the workplace have demonstrated its pervasiveness. For example, McCall et al. 1988) found that of thirty-five managerial job skills (for example, negotiating skills), managers developed thirty of them through informal learning (for example, job assignments).

Informal Learning 44

Informal Learning Informal Management Develop 44

Jay Cross's Informal Learning

APRIL 3, 2009

A study out of the University of Plymouth found that doodlers retained 29% more than their peers. At business school, I gained a reputation among classmates as “that guy who doodles during case discussions.&#. My pal and cognitive science tyro Clark Quinn affirmed the finding. Doodling helps one stay focused.

Cognitive 36

Cognitive Reputation Voice Tagging 36

Jay Cross's Informal Learning

NOVEMBER 15, 2009

GDL – Group Directed Learning – how groups of individuals – teams, projects, study groups etc – can use social media to work and learn together (Note: a “group&# could be as small as two people, so coaching and mentoring falls into this category).

Social 51

Social Examples Social Learning Social Networks 51

Jay Cross's Informal Learning

AUGUST 14, 2010

Dozens of studies, reviews, conference presentations, concept papers and diagrams are now available. During that time, a substantial body of research has been produced by thinkers, technologists and practitioners in the field.

Learning Environment 47

Learning Environment Personal Learning Environment Personal 47

Jay Cross's Informal Learning

FEBRUARY 13, 2011

Simply by being among the people around them—in study groups, for instance—students are learning from their environment, participating in an experience rich in resources of deep encounters. The Emergence of the Collective.

Culture 82

Culture Diversity Training Mentoring Website 82

Jay Cross's Informal Learning

JUNE 30, 2009

What I do is the result of reflection and the study of the great masters. No art is less spontaneous than mine. Edgar Degas. Learning is not compulsory… neither is survival. -W. Edwards Deming. Formal education will make you a living. Self-education will make you a fortune.

Version 36

Version Performance Support Tagging Education 36

Jay Cross's Informal Learning

JUNE 30, 2010

Economist Michael Porter surveyed 100 industries in 10 countries and found that in all the industries he studied, the source of innovations were usually either “outsiders&# or else relative outsiders–established leaders in one industry making an entry into a new one.

Innovation 43

Innovation Simulations Picture Survey 43

Jay Cross's Informal Learning

OCTOBER 21, 2009

Jay will present cases studies, research findings and examples. He will detail how to assess value of the new learning platforms that are supplanting old-style courses. Participants in this hands-on session will develop plans for implementing a major informal learning initiative in their organisations. Target Audience.

Informal Learning 38

Informal Learning Social Networks Informal Case Study 38

Jay Cross's Informal Learning

FEBRUARY 10, 2009

The site includes case studies and white papers. A third do not set targets for eLearning accomplishment; only a quarter apply business metrics. Here’s what to do to turn the situation around: Sign up for a free membership in the non-profit Towards Maturity Community.

Case Study 36

Case Study Metrics IM IMS 36

Jay Cross's Informal Learning

JANUARY 13, 2009

I didn’t study hard science again for two decades. Over the greenboard hung a 12′ long slide rule, a relic that had seen duty in World War II calculating bomb trajectories. I decided I was not cut out to be a physicist and dropped back to the more popular physics for dummies course at midyear.

Blackboard 36

Blackboard Lecture Slides Sound 36

Jay Cross's Informal Learning

MARCH 27, 2010

Since they had already mastered the explicit aspects of the job, the week in Santa Clara was refocused on a case study that got the recruits working together with the same people they would need to coordinate with when in the field. Passing a pre-test was the ticket of admission to the on-site program at corporate headquarters.

Metrics 41

Metrics Sun Case Study IBM 41

Jay Cross's Informal Learning

JULY 8, 2009

This idea, difficult as it may be to accept, is supported by the countless studies Harris cites in her breezy, charming prose. Rather than leaping into the nature vs. nurture fray, Harris instead posits nurture (parental) vs. nurture (peer group), and in her view your kid’s friends win, hands down.

Mash-up 36

Mash-up Mashups Music Innovation 36

Jay Cross's Informal Learning

SEPTEMBER 17, 2009

In a seminal study, Bowen and Baumol used the analogy to show why universities can’t easily improve efficiency. Is a college education really like a string quartet? Back in 1966, that was the assertion of economists William Bowen, later president of Princeton, and William Baumol. I remember. I was at Princeton in 1966.

Open 40

Open Social Networks Scanning Content 40

Jay Cross's Informal Learning

JUNE 14, 2010

Study: Twitter Is Not a Very Social Network - ReadWriteWeb , May 11, 2010. Deep in thought: What is a “law of physics&# , anyway? Scientific American , June 4, 2010. The Productivity Myth - HarvardBusiness.org , May 5, 2010. What does Government 2.0 OReilly Radar , May 24, 2010. The memory manipulators - Mind Hacks , June 2, 2010.

Social Networks 45

Social Networks Flash to HTML5 Conversion Privacy Google 45

Jay Cross's Informal Learning

OCTOBER 2, 2009

Why Studies About Multitasking Are Missing The Point , September 15, 2009. What You Can Do: A Framework for Personal Action (version 0.9) , September 14, 2009. The 7 c’s of natural learning , September 18, 2009. Networked community management , September 23, 2009. Toondoo Spaces , September 18, 2009.

Social Networks 44

Social Networks LearnTrends Social Network Torrent 44

Jay Cross's Informal Learning

JULY 5, 2009

For another $100K, they could have set up a discussion site for customers to swap information, opened a customer hotline, hired one of Allison Rossett’s grad students to write a coherent self-study manual and courselets, get feedback for new product development, and provided a list of links to useful sites for new HD videocam owners.

Camera 40

Camera IBM Doc Outsource 40

Jay Cross's Informal Learning

JULY 16, 2010

If questions could be designed along the lines of simple case study simulations with the opportunity for multiple answers that lead to different outcomes and feedback to the student. I’m still questioning how powerful this very simple Q and A model can be.

Free 49

Free Authoring Tools Case Study Simulations 49

Jay Cross's Informal Learning

JANUARY 13, 2011

Mixing case studies, stories, and actionable recommendations together with humor and easy-to-understand language, Jay Cross provides much more than buzzwords and back-patting, or so says his bio. LX Briefing. He also has some very strong opinions on the future of workplace learning.

Change 52

Change Case Study Google CLO 52

Jay Cross's Informal Learning

JANUARY 18, 2007

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Informal Learning 36

Informal Learning Informal Web Blogging 36

Jay Cross's Informal Learning

JANUARY 10, 2009

Supplement it with on-job learning, coaching, mentoring, apprenticeship, buddy systems, study groups, electronic libraries, and opportunities to try things out in the “real world.”. Many people will not buy without interacting with a human. · Don’t rely solely on online learning. Personalized customer service pays.

Authoring Tools 57

Authoring Tools Network Corporate eLearning Compliance Training 57

Jay Cross's Informal Learning

DECEMBER 17, 2008

Throughout school, people study on their own, struggling to cram facts into their heads. Study after study pegs the formal proportion of learning at around 20%. You remember because you put it into action on the spot. School is plagued by yet another wrongheaded conception, namely, that people learn in isolation.

Knowledge Worker 57

Knowledge Worker Learning Performance Support Cognitive 57

Jay Cross's Informal Learning

APRIL 30, 2009

According to Joshua Cooper Ramo’s provocative new book, “The Age of the Unthinkable,&# one study - in which hundreds of experts in subjects like economics, foreign policy and politics were asked to make predictions about. hedgehogs, eager for closure and keen on applying a few big ideas to an array of situations.

Brain 36

Brain News Tagging Microsoft 36