CLO Magazine

FEBRUARY 15, 2023

By focusing on metrics that mattered, the new CLO and her team would have built strong relationships with the executive team that would have opened new doors and allowed an evolution of the function. By one account, L&D can swing engagement scores as much as 40 percent. Embrace it and expand it. Help the company to expand with you.

Metrics 78

Metrics ROI CLO Kirkpatrick 78

CLO Magazine

NOVEMBER 16, 2022

Possible metrics: NPS score for the LMS/LXP; search success percent; tagging accuracy; survey feedback for pathway users. But be warned: The impact of personalization is much harder to prove on learning systems than on much more popular media and social media platforms. Possible metrics: percent of returning users; NPS score.

Metrics 77

Metrics Taxonomy vendor Tagging 77

CLO Magazine

NOVEMBER 13, 2020

First, individuals who scored high on the extraversion scale were shown to be highly engaged in previous studies, and these trends remained consistent during the abrupt shift to full-time remote work. virtual meetings and social media) means to create understanding and alignment about the current state. email) and synchronous (e.g.,

Personal 92

Personal Personalization Virtual World Score 92

CLO Magazine

OCTOBER 18, 2021

The former CLO for IBM once shared an interesting story with us. The last item is the net promoter score, which executives appreciate and support. Connecting a learning program to engagement scores can be powerful. The post How to get your L&D budget approved appeared first on Chief Learning Officer - CLO Media.

Budget 109

Budget ROI Compliance Training Score 109

CLO Magazine

NOVEMBER 30, 2021

Best-practice tactics include: A special CEO/CLO announcement (video, town hall call out, email). Do you see trends with engagement scores? Does all of this hold up when scores are disaggregated by gender, race, ethnicity, level, business unit, etc.? Talking points and resources for managers and leaders.

Coaching 112

Coaching Performance Support CLO Roles 112

CLO Magazine

SEPTEMBER 4, 2023

Scores on those two questions were relatively low across the board. But what really sounded the alarm for the company’s optimistic and charming CEO was this: Senior leadership — more than 100 VPs and above — were the lowest scoring cohort, scoring both those questions only at about a six. Of course not.

Trust 84

Trust Score Mentoring Leadership 84

CLO Magazine

SEPTEMBER 28, 2023

A formative evaluation assessed the impact of the peer coaching experience on work unit engagement scores — a measure that is assessed every two years by the organization. Of those respondents, 67 percent reported an increase in work unit engagement scores.

Coaching 47

Coaching Skills Confidentiality Score 47

CLO Magazine

AUGUST 11, 2021

Customer satisfaction scores? CLOs must partner with HR and operations to integrate L&D into recognition programs. A renewed purpose for CLOs. According to Google, a CLO ensures that the company’s learning strategy supports its overall business goals. Recognize development alongside performance.

Skills 107

Skills Pipes CLO Performance Support 107

CLO Magazine

SEPTEMBER 20, 2020

With many schools closed for in-person instruction, scores of people may not have someone to stay home with their children. Amplify their successes by mentioning their name and ideas in senior-level meetings, nominating them for committees and awards, and shining a spotlight on their achievements on social media.

Coaching 99

Coaching CLO Social Media Press 99

CLO Magazine

MARCH 3, 2023

This includes sales leads, onboarding time, performance and productivity metrics, customer satisfaction scores and more. The post Speaking the language of your business peers through the right success metrics appeared first on Chief Learning Officer - CLO Media.

Metrics 99

Metrics Business Privacy Sales 99

CLO Magazine

MAY 5, 2020

While never the best player on the team, I always managed to find a role grabbing rebounds, playing solid defense and scoring a few opportunistic baskets. I scored a half dozen points, notched a few assists and played strong defense. I was eager to show my middle-aged self I could still knock down the mid-range jumper.

Games 86

Games Agile Player Score 86

CLO Magazine

MARCH 18, 2020

In a survey done, 90 percent of individuals surveyed gave the course the highest possible approval score. The post Excellence in Community Service appeared first on Chief Learning Officer - CLO Media. In the less than three years since the launch of their new training program, ICF and its partners completed 14 training cycles.

Community 64

Community Services Diversity Training Association Learning Management System 64

CLO Magazine

DECEMBER 12, 2018

Organizations that scored in the top 25 percent on employee experience report seeing nearly three times the return on assets and more than two times the return on sales, compared to organizations in the bottom quartile, according to the study. “By Our recent research shows this leads to a more positive bottom line.”.

Companies 75

Companies Kaplan IBM Score 75

CLO Magazine

MARCH 1, 2023

I will recommend the program to others (net promoter score). * One of the most popular metrics is number nine on the list, the net promoter score. The post Essential analytics for the future of learning appeared first on Chief Learning Officer - CLO Media. The program represented an excellent use of my time.*

Metrics 92

Metrics Analytics ROI Convert 92

CLO Magazine

DECEMBER 8, 2023

percent increase in engagement scores. The scores come from a Mars companywide associate survey that measures different metrics, questions and engagement. The post Case study: Make Believe Works inspires innovation at Mars appeared first on Chief Learning Officer - CLO Media.

Case Study 47

Case Study Innovation Study Metrics 47

CLO Magazine

APRIL 4, 2019

The Chief Learning Officer Business Intelligence Board is a group of 1,500 professionals in the learning and development industry who have agreed to be surveyed by the Human Capital Media Research and Advisory Group, the research and advisory arm of Chief Learning Officer magazine. So, what’s fueling this growing dissatisfaction?

Metrics 73

Metrics LMS Survey CLO 73

CLO Magazine

DECEMBER 30, 2019

“I’ve inflicted more damage than I could’ve ever imagined,” said actress Felicity Huffman in early September as a judge prepared to sentence her to federal prison for paying $15,000 to have SAT scores corrected for her 19-year-old daughter. There’s no way to know for sure what motivated Huffman.

Scanning 68

Scanning Create Specialist Score 68

CLO Magazine

MARCH 30, 2017

There is another half to the workplace-social-media equation—employers, who have the task of regulating their employees’ use of social media, which happens more and more in the workplace. On the other end of the spectrum were the 12 percent of respondents, who said they never checked social media at work.

Social Media 32

Social Media Media Social Policies 32

CLO Magazine

NOVEMBER 8, 2022

In measuring program outcomes, scores for “relevant and beneficial to my role” and “able to apply the principles to improve my work” each placed in the high 80 percent range. The post Imagining the future of claims adjusting through instructional design appeared first on Chief Learning Officer - CLO Media. Results that matter.

Instructional Design 99

Instructional Design Instructional Instruction Design 99

CLO Magazine

NOVEMBER 6, 2019

What’s Your Digital Fitness Score? With each new topic, the app gives users an assessment to gauge their existing knowledge, which Atkinson likened to a digital fitness credit score. The app uses that score to suggest content that will close gaps and help users build confidence with the topic. We expect everyone to opt-in.”.

Change 84

Change Social Networks Score Digital 84

CLO Magazine

MAY 8, 2023

The importance of considering intersectionality in your data Even when there is a smaller difference across scores from men and women at the aggregate level, our data reminds us how important it is to review numbers from an intersectional lens. This rich data analysis helps highlight how we can all help improve gender equity in the workplace.

Companies 84

Companies Help Diversity Training Metrics 84

CLO Magazine

APRIL 4, 2019

The Chief Learning Officer Business Intelligence Board is a group of 1,500 professionals in the learning and development industry who have agreed to be surveyed by the Human Capital Media Research and Advisory Group, the research and advisory arm of Chief Learning Officer magazine. So, what’s fueling this growing dissatisfaction?

Metrics 60

Metrics LMS Survey CLO 60

CLO Magazine

DECEMBER 9, 2020

For example, if a store has 100 employees and 10 employees participated in a training session during the past year, this store has a training effort score of 10 percent. The post Getting creative with learning ROI measurement appeared first on Chief Learning Officer - CLO Media.

ROI 112

ROI Metrics Statistics Sales 112

CLO Magazine

NOVEMBER 27, 2023

In the classroom, the instructor can look at test scores or evaluate participation. The post Immersive learning takes center stage: VR training transforms employee skills appeared first on Chief Learning Officer - CLO Media. VR provides insights based on spatial awareness, head tracking, spoken comments, etc.

Diversity Training 84

Diversity Training Scanning Skills Simulations 84

CLO Magazine

JULY 29, 2020

We have plenty of test scores. This may include sales results, net promoter score, recordable safety incidents, first-call resolution, etc. L&D must expand the definition of “learning data” to include more than test scores, smile sheets and course tracking. We’re great with surveys.

Brandon Hall 116

Brandon Hall Score Problem Market 116

CLO Magazine

SEPTEMBER 7, 2018

“Each individual program then examined performance in the excellence system areas and designed action plans to improve their curriculum based on the results, particularly in areas with lower assessment scores.”. The excellence system is measured in 119 courses and the rubrics are used to evaluate assignments, assign scores and produce data.

Skills 70

Skills Help Score Cognitive 70

CLO Magazine

APRIL 5, 2019

To be sure, value remains in quantitative scoring (i.e., on a 1-to-5 scale) but the real improvement among company leaders comes from drilling down a few levels deeper to determine not just an overall score but an individual’s strengths and opportunities.

Coaching 68

Coaching Score CLO Mentoring 68

CLO Magazine

NOVEMBER 5, 2020

Suppose you are sharing your employee engagement score or leadership trust index and the scores drop. appeared first on Chief Learning Officer - CLO Media. You are going to have to explain that and tell the reader what you plan to do about it. Retention: Turnover, turnover for critical positions. Welcome to the future!

Metrics 111

Metrics Diversity Training Stock Security 111

CLO Magazine

JUNE 22, 2021

It would stand to reason that managers who provided too much or zero feedback were rated lowest, whereas the managers who found a solid balance of feedback frequency scored almost twice as high. The post How to create a “Bosshole-free” zone appeared first on Chief Learning Officer - CLO Media.

Free 102

Free Scanning Create Agile 102

CLO Magazine

JUNE 19, 2019

In front of 90,000 screaming fans, Brandi Chastain scored the fifth and final goal for her team to beat China, a shot that would change their lives forever. The goal Chastain scored brought relief and complete happiness. The post How the World Cup Teaches Us Role Clarity appeared first on Chief Learning Officer - CLO Media.

Roles 60

Roles Teach Player Performance Support 60

CLO Magazine

APRIL 5, 2019

To be sure, value remains in quantitative scoring (i.e., on a 1-to-5 scale) but the real improvement among company leaders comes from drilling down a few levels deeper to determine not just an overall score but an individual’s strengths and opportunities.

Coaching 60

Coaching Score CLO Mentoring 60

CLO Magazine

NOVEMBER 26, 2021

Michael Lewis, senior vice president, general counsel and chief corporate development officer at American Public Media Group, reports the growing need for leaders to be aware of the ripple effect that is created by short deadlines or nice-to-have initiatives that aren’t mission-critical. Simplification can be calming.

Leadership 109

Leadership Skills Metrics Teams 109

CLO Magazine

NOVEMBER 28, 2018

In response to discouraging comments and scores made on a recent employee engagement survey, TTEC put its focus on enhancing its current leadership program, which would address employee concerns. The post Excellence in Partnership appeared first on Chief Learning Officer - CLO Media. Allison Levy of Litmos.

Metrics 36

Metrics Score Outsource CLO 36

CLO Magazine

JANUARY 23, 2024

In my experience, when we didn’t press on why there was a gap in performance, we missed the mark on the training and had lower scores from the learner. appeared first on Chief Learning Officer - CLO Media. To make improvements across your organization, consider the story you need to tell.

Sales 64

Sales Diversity Training Lecture Performance Support 64

CLO Magazine

DECEMBER 17, 2021

At SCTE, there was an average increase of 14 percent in test scores for understanding, knowledge and comprehension from the start of the boot camp to the final test after the boot camp completes. . The post Why heading back to the classroom is a good direction appeared first on Chief Learning Officer - CLO Media.

Classroom 89

Classroom Diversity Training Lesson Network 89

CLO Magazine

JULY 27, 2020

Across scores of front-line professions, notably in allied health, today’s hands-on experience requirements are neither practical nor often even attainable. appeared first on Chief Learning Officer - CLO Media. But amid the onslaught of COVID-19, the externship landscape is being thrown into chaos.

Simulations 86

Simulations Policies PENS Association 86

CLO Magazine

JANUARY 25, 2021

During Woolsey’s own tenure, and due to his leadership, DAU continued in its excellence journey and was repeatedly recognized and ranked in the top 10 by Chief Learning Officer’s LearningElite awards, culminating in its recognition as CLO’s Organization of the Year in 2018. appeared first on Chief Learning Officer - CLO Media.

Platform 84

Platform Virtual World Metrics Classroom 84